Ratings based on 166 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
for Couplesby Pete an monica from Gloucester UK
Posted Nov 20, 2013
Pros: The staff, the location best beach on the island
Cons: new management ,more staff,
Location: Round the island motorised catamaran, sailing catamarrans, shirley heights on asunday ,saturdaymarket day in St Johns
The beach on Dickerson Bay is as near to paradise as you will find. The hotel is a different matterExpedia described our booked room as a standard poolside room, when we arrived we were given a standard room,we then had to argue with the hotel about this although we had paid for a poolside room, we were informed that they did not have standard poolside rooms( please expedia get your descriptions correct and save your customers a lot of problems). The hotel claims to have three bars the carib bar by the beach, the warri restuarant bar (was only open Mondays and Thursdays) and the lobby bar, this bar was not in use during our stay, management would rather us huddle in the rain when they had a serviceable dry bar with adequate seating.. Lunch was served every day next to the beach the Arawak restuarant was only open for breakfast and dinner, so lunch was a free for all to get a table with shade to eat your lunch and not enough shade to go around > The pool only had enough umbrellas and beds for a couple of dozen people. The Hotel is supposed to have had a complete refurbishment in Antigua I think this means a lick of paint, other than that the hotel need some serious refurbishment to the bathrooms with leaking waste pipes and plumbing.
for Personal Eventby Dave from Canada
Posted Aug 19, 2013 on Hotels.com
Hotel needs to be updated.
for Personal Eventby A verified traveler from United Kingdom
Good service for single peoplePosted Mar 30, 2013 on Hotels.com
The room was not up to the standard of a £178 per night room; the hotel security, reception and waiting staff were friendly but the bar staff were unfriendly and cold and the service was terrible..cocktails in a dirty old glass without any of the usual presentation of such drinks was an example; the hotel did not cater for single people and I was unable to book any of the trips/events through the hotel unless there were more people involved; the meals were way too expensive and I was so glad that I didn't book all-inclusive; the hotel clearly catered for couples and families which was not was I was told when I booked; I was unhappy that I was charged a 'dollar a day' for local tourism without even being asked and also nobody explained to me how the meals worked if you were not all-inclusive; internet was always down; the hotel shops were rubbish..nothing to buy and very little in the way of convenience food or items; the spa was always shut as far as I could see; I won't be booking this hotel again although Antigua is lovely itself; one of my biggest complaints was how filthy the beach was...rubbish and seaweed that was only cleaned once in the week I was there; overall very disappointing.
Recommendedby A verified traveler
Posted Mar 5, 2013 on Hotels.com
The hotel is in need of an upgrade badly
for Everyoneby N&K from Calgary, AB, Canada
2-2.5 Star HotelPosted Jan 7, 2013
Pros: The staff
Cons: the food quality/ high prices and lack of hotel upkeep
Location: the location is fine and very close to St. John's ($18 cab fare) and airport (I believe $30)
The hotel certainly needs an update almost everywhere. Our king sized mattress was on a smaller size box spring. So, when we sat on the edge of the bed, we practically fell off. The springs of the bed were very prominent and so uncomfortable. So, they did add a mattress cover which helped. Our entire curtain rod fell off when we went to open them. We only paid for the European Plan (not all-inclusive) and happy we did because we were not a fan of the meals offered and they were very expensive for the lack of quality. There are no washcloths in the rooms--bring your own. I actually got our room 40% off asking price on Expedia and couldn't imagine if we had paid full price. A buffet dinner was $55US/ person and a mere continental breakfast was $25US/ person. We ate out at Coconut Grove (highly recommended) at the opposite end of the beach for all of our meals after our experience at Halcyon. The staff were very pleasant and accommodating to the best of what they had to offer--I'll give them that. They had one night of entertainment on the Saturday night, likely because they were not busy. We were there from Dec. 19-22, 2012.
Great locationPosted Dec 4, 2012 on Hotels.com
The beach was awesome, amazing blue waters and the hotel had a beautiful view. Hotel staff were extremely helpful and always around. All inclusive is worth buying as it made the process much smoother at meals. Dinner was excellent. Breakfast was decent but the buffet choices didn't change so it got a little old after u ate the same thing everyday. Not a good array of juice choices at breakfast for it being a tropical island. The only downside was the rooms. The walls were paper thin and you could here entire conversations. A little old as for furniture although the bed was comfortable and clean. Wall outlets were limited and none were available in the bathrooms which made it difficult for a hair dryer or straightner. Lighting was very dim and it was difficult to see at night. Air conditioning is old fashioned an thus is difficult to keep the rooms at one temperature but it worked fine and had no problems cooling the room down. The room was very clean and had no problems with bugs, which is an awesome feat in the Caribbean. Again I would highly recommend this hotel. The arrangements were decent and you barely spend anytime inside unless it is to sleep. The beach was beautiful, can't express that enough. Exactly what u would want on a Caribbean island, and there was security there day and night so u didn't have to worry about theft.
Recommendedby A verified traveler
Needs improvingPosted Dec 3, 2012 on Hotels.com
The restauarnt staff were friendly, the rooms were clean but the hotel is old and looks it, needs renovationg. Breakfast was very poor, only instatnt cofee, croisant like leather and small range of items
for Everyoneby A verified traveler
Old very old and rundown.Posted Dec 3, 2012
Pros: The beach is beautiful, but that is the only redeeming factor to this place. The staff were nice too.
Cons: Turned the air conditioner on in our room and a bunch of dirt sprayed all over the room. Needed a gardener. Needed paint. Needed to be renovated.
Location: It's on a magnificent beach but very poorly maintained.
This hotel look like twenty years ago it was a nice hotel. It is very run down and old. I would never stay here again.
Great hotel for the pricePosted Dec 1, 2012 on Hotels.com
Realy enjoyed myself there. The staff, hotel & drinks were great. The breakfast had a lot of options & the all inclusive was very affordable. The all inclusive lunch & dinner was good but basic food compared to the Restaurant on the water which had some great food but you have to pay for that one. The location & the beach was excellent.
for Overnight Stay Before Destinationby Jessica
beautiful beach makes up for the poor hotel roomPosted Oct 31, 2012 on Hotels.com
Unfortunately, everything in Antigua is expensive, and when it comes to hotels, you get what you pay for. The beach was gorgeous and relaxing, but the hotel room was sub-par. The mattress was way too hard, and the photos make it appear much nicer than it is. I was glad that we moved to a much nicer resort after one night, but if you only care about the beach, then this hotel is good.