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Reviews of Inn La Galleria

2.5 out of 5
Inn La Galleria
Five Islands, St. John's, Antigua

Reviews

5.2
Rating 10 - Excellent. 2 out of 47 reviews" "
Rating 8 - Good. 12 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 7 out of 47 reviews" "
Rating 2 - Terrible. 14 out of 47 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Alison

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is a dump. Needs to be closed down like yesterday!,Awful never to return please remove from website don’t go there !,
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The view is excellent and the food was great. Staff was satisfactory but its a compromise with regards to cost verses condition. Overall its worth it.
Stayed 8 nights in May 2019

8/10 Good

Claudette, Antigua

Liked: Cleanliness, staff & service, room comfort
I like he peace and quiet and the view was great. Mr Gregory was very helpful. The place however needs a face lift.
Stayed 11 nights in Aug 2018

2/10 Terrible

Krystin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Teshhh, NJ

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
You get what you pay for!
It's affordable! I would reccommend staying in one of the rooms with a King Bed! It has more space, a view, kitchen area and less or hardly any infestation. Buy your own breakfast! Unable to upload videos.
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Daily Trip
We had one night stayed at there, really nice location and has big rooms on the other hand room was not clean. everywhere has bug winds. Disappointing...
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
renovations on going, room condition need severe maintenance and upkeep
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good remote place, neighborhood not very plesant
Stayed 1 night in Mar 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Junieed, Antigua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After checking discover that the room was not as advertised. It was run down and the surroundings was unsanitary. When I spoke to the person in charged he clams that for the price he is offering the condition of the rooms is adequate. He also went on to mention that he was approached to fix up the hotel but refused because he would have to carry up his price and he is comfortable the way it is. I checked out a few hours after and never got back a refund of may money. I am very surprise that Expedia have such a hotel on it's website and I hope that you look into this kinda ripoff coming from hotels claiming to be what they are not. Very disappointed.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness
Fair -nothing to impress...
A truly buget inn & experience... No frills...
Stayed 1 night in Aug 2017

2/10 Terrible

Jay, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run-down hotel
The room smells like smoke and old, the beds smell like smoke too. The TV looks like it is about to fall from the very old stand it is on. Everything in the hotel is old and covered in spider webs. There is NO restaurant nearby except for the very nice hotel that is a 5-10 minute walk in which you can get pay for food. Would not recommend to anyone!

2/10 Terrible

mary, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
When we arrived it was dark no lights saw no one taxidrver went to find some one saw a man who he claimed had an attitude.Taxi driver told him off .The place was not as described on line there were several flights of stairs which was difficult to climb in the dark.We decided to leave and go somewhere else ,.i saw one review which stated it was a dump,sorry I didn't see it before.

4/10 Poor

Caribbean Man, Queens, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful Location
The hotel is beautifully located within 15 minutes of the Main City Center by bus, friendly staff, however the facility has been poorly maintained.

8/10 Good

H.L.S., San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Experience
I stayed here for one week and the staff were great. The people that lived near the hotel were also extremely friendly. This was my first time ever in the Caribbean, and it was a wonderful experience. I did not have the breakfast but it was during their slow season and I actually got an upgrade at no charge on my room. If you are traveling on a low budget, this would be a good spot. The only thing would be is that you will need a vehicle if you are in the area on Sundays as their public transportation does not run there on that day. Good hotel for the money

2/10 Terrible

Karen, Nantucket, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dump
I booked this place online because I wanted an inexpensive but decent place to sleep and shower for an overnight layover flight. I arrived at this so called guest house after 11pm and just the entry to the office was a turn off. I was first greeted by haunted looking cats, bats and bugs. What a horrible first impression. The key guy smelled like smoke, the lobby area was clearly old, beat up and had dirty linens in a pile on the floor. He took me to my room, and on entry the door was already opened. That was turn off. I hated everything. This place is just old, and needs a coat of fresh smell. Dingy bed linens and dingy everything. I could hardly settled to bed because bugs of all kinds was left in the room to keep my company and that was a disturbance all night. The AC was auto set and no way of adjusting really and it auto shut off for quite a bit which left the room dry and hot because no other air. This place isnt worth anything, but just for utilities sake and simple manual labor, just a mere $20 a night. This place is a dump, trash , and should be locked down for sprucing. The guy /owner couldnt care less, he himself looks tacky. He ripped me off too with my taxi fare in the morning. Yes, that Gregory is on coke or some other high drugs. He is in a different world but not the hospitality one. I hope the $20 he robbed me of for the taxi I didnt take makes him and his place a tad bit better. Please dont stay here. Ive heard staff at the airport or taxi driver can recommen

8/10 Good

Mosiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite, and simple
Well what can say, the staff was friendly and help full, and location is so very quite and peace fully, with its view overlook the ocean you can help but relax and less all worries and stress Im looking forward to staying there again

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Friendly workers

8/10 Good

Karen, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - close to beautiful beach
Gregory and the staff were really helpful friendly and had no problem dealing with any of our requests. They made us feel very relaxed and at home. Had a courtesy bar which was very trusting. Basic hotel at a great price. Thank you Gregory for helping us have a lovely holiday, Karen and Jane Very peaceful place - stunning views good location. Five Islands village had a bar (run by a guy called Only who liked to prove his unusual name) very local not really busy but did meet a few for a chat and local food. Nothing else much there so my friend and I got a local bus into town only took 10mins. We tried walking loads of times but kept getting picked up not only by the bus but a few locals would stop and drop us into town so friendly one day a women drove us and took us to three shops until we found what we wanted and refused any payment. The nearest beach is stunning - small bar with good food closes at 4pm. Lots of places to walk and explore full of free roaming horses, cows and goats.

8/10 Good

Dave, Dominica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Antigua
The taxi drive said it was further than expedia had stated which was about 5 miles so I asked him to check the speedometer and it was 5 miles. Very nice tranquil experience. Patricia was very helpful and chop chop for breakfast was great!

6/10 Okay

Lidia, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful view, close to the beach
Comfort of the room was very disappointed, toilet was detached from the floor. Mattress was so uncomfortable that you couldn't have good night rest. The good part of this motel is view.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel review
Location limits activities as there are no nearby facilities or activities other than one beach down the hill and through another hotel. Felt awkward to walk through another hotel as the only access to the beach. Many steps to reach each room. OK for third world facility.

6/10 Okay

Teressa, Old Road

Disliked: Property conditions & facilities
stay was ok
reception was not available on arrival. air conditioning was dirty and not in good condition. however after the reception came it was ok.

6/10 Okay

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Onyx, New Jersey

Liked: Staff & service, property conditions & facilities
Ideal location and Relaxing Atmosphere
I had an incredible time staying at this hotel, the beach was absolutely beautiful and close enough, good snorkeling when it was not rough out. The few meals I ate at the hotel was some of best food I had on the island, excellent local flair to the meals. We stayed in the Island View room, it had a balcony and was decorated nicely with a million dollar view, highly recommend this room!!! The hotel staff was very friendly, helpful and could always be reached if not on premises. Drinks/snacks were always available, if dining you need to just let staff know ahead of time. You may want to rent a car if you stay here if you want to see the whole island, we rode the bus everyday and found that quite suitable and the people were very accommodating. There is a great sense of community at this Inn, I met a lot of nice people. Overall the experience at La Galleria is not your typical four five star resort, I loved not having crowds and found the atmosphere to be extremely relaxing. Also other reviews make reference to insects everywhere, this is not true other than the mosquitos at night.

4/10 Poor

Charles, Ottawa

Disliked: Property conditions & facilities, room comfort
Tolerable bargain hotel in Deep Bay area.
This hotel has seen better days and maintenance is lacking in many respects. On the lower level there are two larger rooms with kitchen; these look OK, but the rooms in back are too small for a couple with luggage. Be prepared to climb crooked and twisting stairs with your bags. Breakfast and dinner are available, if the cook hasn't called in sick (it happened for two days). But you can also find food in Five Islands village. The area is quiet at night. Mosquitos can get in even with the windows closed. Maid service is every second day. The bed sagged in the middle. The towels and linens are threadbare. There are no hand towels or facecloths. Just soap, no other toiletries. The sink drained extremely slowly. The shower head is almost entirely blocked with calcium. The ceiling lamp is dim and the wall lamp didn't work. The stairs going down to the road to the beach haven't been swept in ages. The staff can book land and sea excursions and that works fine. To get to Deep Bay beach one has to walk through the lobby of nearby Grand Royal Antigua Resort (which looks like a ghost town). Deep Bay has good swimming and there are a few other beaches in the area. The two nice rooms were occupied by people staying there for three months.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Beach view gorgeous; all else not so pretty.
All-in-all our experience had its highs and its lows. We originally were located in a no-water view room. We moved to a room with a great ocean view. The room was clean. However, the owner does not provide wash clothes, hand towels, shampoo and the small bar of soap that was provided was as hard as a rock (dated 1997). We were asked to turn off the A/C when we were out visiting the sites to save on electricity. In addition to these minor issues, we were under the impression that the breakfast meal was included. So, the first morning we ordered a full meal. By accident we learned from our host, the owner, that the meal was $12.00 US dollars each. Since we didn't think it was worth that price, we opted for coffee only, thinking the instant coffee we received would cost somewhere around $2.00 a cup with free hot water by the pot refills. Oh, we were so wrong! The cost per cup was $3.00 US dollars. Dinner was available at a responible price, and we ate several evening meals on the open veranda overlooking the lagoon and setting of the sun over the ocean. Very relaxing!

2/10 Terrible

Yves, Sherbrooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price charged, filthy, dirty obsolet
This hotel is in desperate need of overhauling. The patio is a true at your own risk, you feel the wood crumbling as you walk on certain spots. The rooms are completely obsolete, dirty, and uncomfortable. I did two stays and the second room I got had NO WINDOW, which is totally unacceptable. The only upside of this hotel is the view which is fantastic. If you look only for a view then it is your place, if you want clean, comfortable room then select another hotel.

6/10 Okay

pablo, florida

Liked: Staff & service
Close to airport
Hotel is a value deal. Staff is great - food is great. Great hotel guest

6/10 Okay

allen, orlando

Liked: Staff & service
Hotel great view easy location
Great view, pleasant staff, great food, value priced. Hotel needs some updating Closets need hangers I would stay there again

2/10 Terrible

Dineshwar, el cerrito, ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Laa Galeria
It was the worst possible stay ever. I have never experienced this before with hotel.com. The owner was pathetic. There was internet at the hotel and I wanted to move out and get new hotel. He fought and literally gave me a lecture on principles and values and didn't get me my money back. I think hotel.com should seriously consider the hotels they involve themselves with bc it screws up their reputation as well.

8/10 Good

Verified traveler

Liked: Staff & service
Nice location, lovely views
A fine budget hotel in a good location.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
tatty

8/10 Good

Victor, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view from terrace, peaceful surroundings
Great rates and service by Gregory and Patricia. Great BBQ food down the street and beautiful beach at Deep Bay. Off season one night stay passing through from work allowed me to have the place to myself since no guests were registered that night. Nearby hotel also almost empty so got to use the pool all to myself.

8/10 Good

Francesca, London

Liked: Cleanliness, staff & service, room comfort
Great hotel for budget travellers!
If you want a five star experience you'd be better to look at the sanitised, identical hotels on Antigua that can be found anywhere in the world. However if you prefer a family run hotel that will treat you as an individual and not just another customer then La Galleria is the place for you. It was not busy when I visited so I just chose the room I wanted when I arrived, although this might not be possible in high season. On the day after my arrival Mr Gregory took me for a walk around the area, accompanied by his delightful children. They gave me information and advice on where to go, and booked for me when I wished to go on trips. Anything I asked for was given to me. I had breakfast included in my deal which was lovely, but self catered the rest of the time. There was an adequate fridge in my room plus a gas cooker with some cooking and eating equipment. Most important for me as a lone female was this place is safe. I was working as well as on holiday so I had my laptop with me, plus mobile phone and I felt totally able to leave these items in the unlocked cupboard in my room. I trusted the staff completely and knew they would not be taken or touched when my room was cleaned every day. The lock on my room was totally secure. I'd say this hotel might suit independent travellers and backpackers like myself best. The prices are reasonable on what can be a very expensive travel desination, so keep your expectations in line with this and you won't be disappointed.

10/10 Excellent

Yvette, Antigua, Antigua and Barbuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn La Galleria - Hidden Gem
This hotel is one Antigua's hidden gems. It's a locally run inn with an amazing view of the coast. Coconut Bay, The Lagoon and Deep Bay are all visible from the decked seating and dining area. The owner and staff are friendly and the inn has good connections to the community. I've been welcomed here with open arms and have received a lot of local knowledge to enable me fully appreciate the area.
Evening view from the dining area
Daytime view
Inn La Galleria

2/10 Terrible

Shola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is a HELL HOLE . DO NOT BOOK . MY CHILD STAYED FOR 2 HOURS AND DECIDED TO GET A TAXI AND SLEEP AT THE AIRPORT . WE ARRIVED AT 9PM AND BY 11PM WE COULDNT TAKE IT ANYMORE. THE CARPET IS FULL OF ANTS THE AC BROKE DOWN THE BED BUGS ATE ME ALIVE ! THE COCKROACHES FLEW ALL AROUND THE ROOM. THE RECEPTIOM WALLS ARE FULL OF BAT EXCREMENT ! EVERY ISLANDER KNOW THIS PLACE IS A KNOWN BROTHEL IN ANTUGUA . THE OWNER AND HIS SON ATE JUST CRAZY! THIS PLACE DOESNT NEED A REFURB IT NEEDS TO BE BURNT THE HELL DOWN 2 WEEKS LATER STILL NO REFUND ! WARNING! WARNING ! DON NOT STAY ITS NOT A HOTEL . THOSE ARE NOT THE PICTURES
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 14 nights in Aug 2019

2/10 Terrible

Henrik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Real bad hotel
Run down hotel, Dirty room, lots of bed bugs, ants and spiders in the room, As usual, you get what you pay for
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

J'ai aimé la chambre qui était relativement spacieuse et équipée (bureau, coin cuisine, salle de bain). Il faudrait améliorer l'état de l'espace d'accueil des clients et revoir l'insonorisation de certaines chambres.
Stayed 7 nights in Aug 2019

2/10 Terrible

Johnny jr

Disliked: Cleanliness, property conditions & facilities, room comfort
Cet établissement devrait être rénové et améliorer
Malpropreté craquerelle tarentule la télévision ne fonctionnait même pas l'Internet revenait et partait toujours le prix était marqué en en argent canadienne et après c'était rendu en américain c'est de la fausse publicité les photos sur ce site ne sont pas vrai j'aimerais avoir une réduction pour la prochaine fois
Stayed 9 nights in Jan 2019

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dobre położenie ale jakość ośrodka beznadziejna
Rezerwowałem pokój z balkonem, który okazał się pokojem z pseudoogródkiem, wymagającym odchwaszczenia oraz ze starym grillem. W pokoju brak okna ale dziury między drzwiami rekompensowały dopływ światła i dawały furtkę wszelkim stworzeniom, w tym karaluchom i mrówkom. Pokój brudny, ośrodek zaniedbany wymagający generalnego remontu. Atrakcyjny był tylko widok z restauracji na ocean . A szkoda!

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
In la galleria på Antigua
Min vistelse var ok. Den var bara tre nätter. Lite dyr frukost bara.

8/10 Good

Pernilla

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Staff & service
Karibische Schönheit mit Haken
Die Insel Antigua ist landschaftlich wunderschön, historische Sehenswürdigkeiten gibt es aber kaum; die Infrastruktur ist dürftig und turistische Einrichtungen in St John, English Harbour oder an manchen Stränden vorhanden. Mit dem Auto lies sich alles ziemlich bequem erreichbar, wobei die Beschilderung sehr dürftig ist. Ich habe trotz Unzulänglichkeiten die Insel genossen.

2/10 Terrible

Thomas, Bremen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unzumutbar
unsicher, gefährlich, einfachste Ausstattung - schlimmer geht es kaum

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice place. The view was the only positive thing about it.