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Reviews of Residences at Nonsuch Bay Antigua

4 out of 5
Residences at Nonsuch Bay Antigua
Hughes Point, Freetown, Antigua

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 315 reviews" "
Rating 8 - Good. 80 out of 315 reviews" "
Rating 6 - Okay. 23 out of 315 reviews" "
Rating 4 - Poor. 7 out of 315 reviews" "
Rating 2 - Terrible. 10 out of 315 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Stayed 2 nights in Feb 2023
Response from Dianna- Guest Relations on Feb 26, 2023
Hello Veronica,Thank you for sharing your rating on your recent stay with us.Warm Regards,

8/10 Good

Annetta Tonge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa was beautiful and it was quiet. It was everything I needed. The staff was friendly and very welcoming. I would recommend this resort, if you like quiet and don't mind being a distance from town.
Stayed 7 nights in Jul 2022
Response from Guest Relations on Aug 1, 2022
Hello Denise, We greatly appreciate your experience on your recent stay with us. It would be an absolute pleasure to have you vacation with us once more. Warm Regards,

2/10 Terrible

David

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointing - No Services and Very Inconvenient
The Residences at Nonsuch Bay were a huge disappointment due to three glaring problems: 1) The location is incredibly inconvenient. Plan on a 40 minute drive to any supermarket or restaurant. 2) There is ZERO communication about facilities at the hotel or nearby landmarks - which is the norm for every other villa or hotel rental I've ever experienced. You're on your own from the minute you arrive. I still don't know where their three pools are! 3) Anyone needing reliable cell or wifi service is out of luck. You may get one bar for wifi in the bedrooms (only maybe) and usually zero cell service throughout the unit. With a sister hotel (Escape) such a short distance away, you would hope for some offer of reciprical privileges - even something as minor as a place for breakfast. But that is NOT the case. There are so many choices in Antigua. Unless you want to spend half your day navigating terrible roads with constant tailgating and opposing traffic crossing into your lane (nighttime is even worse), I strongly recommend finding somewhere else to stay.
Stayed 3 nights in Apr 2022

4/10 Poor

Beatriz

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed at Nonsuch (Residences) for 3 nights thinking that it was a hotel. IT IS NOT. After the pandemic, the 'Residences' operate as rented "villas" on a self catered basis. There were no hotel-linked option for Breakfast, Lunch or Dinner. The nearest supermarket is 40 min away in English Harbour and there are no dining options nearby other than Rokuni which was great but expensive to eat there every day. Rokuni is not part of the hotel. The beach is full of algae and not the turquoise blue as depicted on website. The check-in lady was rude and said we should have "minimal contact with her" and refused to let us check in early even though the 'hotel' was half empty. There are two pools, one had moss around the edges and the other one was half empty and dirty with branches. Our stay here was like staying in an abandoned resort which is in t he middle of nowhere with zero amenities. On a positive note, Half Moon bay is a 10 min drive from Nonsuch and it is a stunning beach with a little restaurant where we were able to have a great lunch. This is probably the only highlight of staying in this part of the island.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly out of the way
It was really nice, the accommodation is amazing, very spacious, only one place to eat which is very expensive. But other than that it was a great stay
Stayed 4 nights in Feb 2022
Response from Dianna-Guest Relations on Mar 11, 2022
Dear Ryan, Thank you for sharing your review of your recent stay with us. We a truly delighted to know you've had such an enjoyable time and we look forward to welcoming you back in the near future. Warm Regards,

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021
Response from Guest Relations on Feb 4, 2022
Dear Cody, We greatly appreciate your rating on your recent stay with us. It would be an absolute pleasure to have your vacation with us once more. Warm Regards,

10/10 Excellent

Serhii, Shargorod

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 8 nights in Dec 2021
Response from Guest Relations on Jan 10, 2022
Dear Serhii, Thank you for your review. We are absolutely delighted to know you have enjoyed your stay with us. It would be a pleasure to have you vacation with us once again. Best Regards.

10/10 Excellent

Cody

Stayed 7 nights in Nov 2021
Response from Dianna- Guest Relations on Nov 21, 2021
Dear Cody, We greatly appreciate your rating on your recent stay with us. It would be an absolute pleasure to have you vacation with us once more. Warm Regards,

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2020
Response from Anya Tuitt ( Reservations/Guest Services Agent) on Nov 7, 2020
Dear Gary, We appreciate your rating on your recent stay with us. It would be an absolute pleasure to have you vacation with us once more. Continue to stay safe and well. Best Regards.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from Anya Tuitt, Reservations/Guest Services on Sep 26, 2020
Dear Valued Guest, We truly appreciate your rating on your recent stay with us. It would be our pleasure to welcome you again in the near future. Warm Regards,

2/10 Terrible

Nichelle

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to Escape we had a really enjoyable 5 days in Escape . Good food, lovely friendly staff , Clean well appointed room with fabulous view😁 Disappointed that we had three rainy and overcast days but was still warm
Stayed 5 nights in Mar 2020
Response from Guest Relations on Mar 30, 2020
Dear Valued Guest, Thank you for sharing your review on your recent stay with us. It is truly heartwarming to know you've had such an enjoyable time and we look forward to welcoming you back in the near future. Warm Regards

2/10 Terrible

Nicolas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020
Response from Guest Relations on Mar 30, 2020
Dear Valued Guest, Thank you for sharing your rating on your recent stay with us. It is unfortunate that we were unable to exceed your expectation. Please accept our sincere apologies, as it certainly does not reflect the commitment and quality that we hope to share. We are looking forward to hosting you again in the near future. Best Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were friendly and the food was terrific!
Stayed 3 nights in Mar 2020
Response from Guest Relations on Mar 11, 2020
Dear Valued Guest, Many thanks for sharing your review on your recent stay with us. We appreciate your kind words towards the staff and terrific food. It would be a pleasure to have you vacation with us once again. Best Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Guest Relations on Mar 11, 2020
Dear Valued Guest, Thank you for your positive rating. It would be a pleasure to have you vacation with us once again. Best Regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was INCREDIBLE. Amazing four course meals every night, and you have a few choices for each course. Water sports are included. And the beach, room, pools, etc are all super private. It never felt crowded. The staff is amazingly friendly and the drinks are delicious. I loved that they had a new special drink every day.
Stayed 4 nights in Feb 2020
Response from Guest Services on Mar 7, 2020
Dear Valued Guest, Thank you for sharing such a great review on your recent stay with us. We are delighted to hear that your stay with us was the all around perfect holiday. The positive feedback about our rooms, amenities, staff, food and drinks are especially appreciated. We hope to see you again soon. Best Regards

8/10 Good

Kyriakos, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the less developed area of the island but to the best possible standards at the time of our visit. The dinner was absolutely five star given this was all inclusive. Great views in many of the rooms. Stuff very helpful and attentive.
Stayed 7 nights in Feb 2020
Response from Guest Services on Mar 2, 2020
Dear Valued Guest, Thank you for sharing your review of your recent stay with us. Your comments towards our dinner offerings, great views, and helpful staff are truly appreciated. It would be an absolute pleasure to have you vacation with us again. Best Regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort and super friendly and helpful staff.
Stayed 7 nights in Feb 2020
Response from Guest Services on Mar 1, 2020
Dear Valued Guest, Thank you for your review. We are absolutely delighted to know you have enjoyed the resort and our super friendly and helpful staff. It would be a pleasure to have you vacation with us once again. Best Regards.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Guest Services on Feb 27, 2020
Dear Valued Guest, Thank you for sharing your review on your recent stay. We are delighted to know you have enjoyed your stay and look forward to welcoming you back in the near future. Best Regards

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Underwhelmed
Limited food options with only one restaurant available.
Stayed 6 nights in Feb 2020
Response from Guest Services on Feb 27, 2020
Dear Valued Guest, Thank you for your review. Your feedback is greatly valuable to us in our effort to continually improve, meet and exceed our guest expectations. Once again, thank you for your review and it would be a pleasure to have you vacation with us once again. Best Regards

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms need upgrading but for the most part very beautiful resort. The staff was the best part very friendly and accommodating. I would def return.
Stayed 2 nights in Feb 2020
Response from Guest Services on Feb 27, 2020
Dear Valued Guest, Thank you for sharing your review. We are pleased to know you have enjoyed the resort and its offerings. Your feedback is greatly valuable to us in our effort to continually improve, meet and exceed our guest expectations. Once again, thank you for your review and we look forward to welcoming you back in the near future. Best Regards.

10/10 Excellent

A, NYC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty far away from rest of island. Great rooms.
Stayed 4 nights in Feb 2020
Response from Guest Services on Feb 24, 2020
Dear Valued Guest, Thank you for sharing your positive feedback and rating. We are delighted you have enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards.

10/10 Excellent

Michael, CT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best kite boarding school (40knots ) in the Caribbean. Food was excellent
Stayed 5 nights in Feb 2020
Response from Guest Relations on Feb 20, 2020
Dear Valued Guest, Thank you for your positive rating! We are delighted to know you have enjoyed the activities with 40 knots and our food offerings. It would be an absolute pleasure to have you vacation with us once again. Best Regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! Service is amazing and food is so delicious. Not too close to other places but very relaxing.
Stayed 5 nights in Feb 2020
Response from Guest Services on Feb 18, 2020
Dear Valued Guest, Thank you for sharing your review! It is truly heartwarming to know you really enjoyed your stay and our offerings at the resort. Looking forward to welcoming you back in the near future. Best Regards.

6/10 Okay

Verified traveler

Stayed 7 nights in Feb 2020
Response from Guest Relations on Feb 16, 2020
Dear Valued Guest, Thank you for sharing your rating on your recent stay with us. It would be our pleasure to have you vacation with us once again. Best Regards.

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2020
Response from Guest Services on Jan 27, 2020
Dear Valued Guest, We appreciate your feedback on your recent stay with us. It is unfortunate we were not able to exceed your expectations. However, if you do choose to visit us again, it will be our pleasure to have you. Best Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Guest Services on Jan 25, 2020
Dear Valued Guest, Thank you for your positive rating. We are pleased to know you have enjoyed your stay and it would be an absolute pleasure to have you vacation with us once again. Best Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from Guest Services on Jan 22, 2020
Dear Valued Guest, We appreciate your positive rating on your recent stay with us and it would be an absolute pleasure to have you vacation with us once again. Best Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019
Response from Guest Services on Jan 17, 2020
Dear Valued Guest, Thank you for your rating. It would be a pleasure to have you vacation with us once again. Warm Regards.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 7 nights in Dec 2019
Response from Guest Services on Jan 17, 2020
Dear Valued Guest, Thank you for your rating. It would be a pleasure to have you vacation with us once again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Guest Relations on Dec 17, 2019
Dear Valued Guest, Thank you for taking time out to review your recent stay at Nonsuch Bay.

10/10 Excellent

Verified traveler

Stayed 9 nights in Nov 2019
Response from Guest Relations on Dec 8, 2019
Dear Valued Guest, Thank you for your review at Nonsuch Bay Resort. It was a pleasure having you vacation with us!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the spacious room, staff was very friendly, the beach could be improved, beach shower was not working.
Stayed 3 nights in Dec 2019
Response from Guest Services on Jan 18, 2020
Dear Valued Guest, Thank you for your review on your recent stay with us. We appreciate your positive feedback about our rooms and staff. Our apologies for the inconvenience with the beach shower. This issue has since been fixed. Once again, thank you for your review and it would be our pleasure to have you vacation with us once again. Best Regards.

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Guest Relations on Dec 8, 2019
Dear Valued Guest, Thank you for your review at Nonsuch Bay Resort. It was a pleasure having you vacation with us!

10/10 Excellent

Shermain, Antigua

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the overal concept . Great customer service. Went out of their way to welcome and please. Didnt like the fact that there was no room service
Stayed 2 nights in Oct 2019
Response from Guest Relations on Nov 5, 2019
Dear Valued Guest, Thank you for taking time to review your recent stay at Nonsuch. We are thrilled to learn that you had an overall good holiday experience with us. Your comment on our offerings has been noted. We appreciate feedback like this that will best help us in guests satisfaction. Looking forward to welcoming you back.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, made us and our young daughter feel most welcome.
Stayed 10 nights in Oct 2019
Response from Guest Relations on Oct 28, 2019
Dear Valued Guest, Thank you for taking time out t review your recent stay with us. It brings us pure joy knowing that you and your Family thoroughly enjoyed your vacation. We look forward to welcoming you all back in the near future.

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019
Response from Guest Relations on Oct 23, 2019
Thank you for reviewing your recent stay at Nonsuch Bay.

10/10 Excellent

Trey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort staff from management to housekeeping are absolutely amazing. Allisha and Zoe are the best. Miss Schena and Miss Cheryl it was an absolute pleasure meeting you and appreciate your professionalism. Great food for every meal and beautiful views at each meal!
Stayed 3 nights in Oct 2019
Response from Guest Relations on Oct 16, 2019
Thank you for sharing your review of our resort and for choosing to stay with us. We do appreciate your feedback and comments which we will share with our team. We are happy to know that you had an overall wonderful stay at our resort, and do hope to welcome you back soon for another great stay.

2/10 Terrible

Aoife, Toronto

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that the room was as described. The hotel staff did not clean the rooms properly, we had to ask 3 times, and as a result I had to get medical attention when we got back from the trip (bites). Food and drinks are extremely limited. Half the resort was closed and no notice was given to customers. Given that the hotel is 35 mins away from everything, we should have been informed as we were relying on the actives on the other side of the resort. Manager was extremely rude.
Stayed 7 nights in Sep 2019
Response from Guest Relations on Oct 16, 2019
Thank you for sharing your review of your recent stay with us. It's sadden to learn that your experience was not an enjoyable one. We aim to provide quality service to all our guests and it’s unfortunate that we did not meet his mark with you. Please note that we will share your valued comments with our Management Team to be addressed. We do hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything about this property! We had the most relaxing time during our stay and we can't wait to come back!
Stayed 7 nights in Sep 2019
Response from Guest Relations on Oct 2, 2019
Dear Valued Guests, Thank you for your feedback. We are delighted you enjoyed your stay with us and are looking forward to welcoming you back to the resort.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time there. Beautiful clean rooms, all staff very friendly and accommodating. Lots of activities.
Stayed 3 nights in Aug 2019
Response from Guest Relations on Sep 4, 2019
Dear Valuable Guest, Thank you for your amazing review. We appreciate the time taken to share your experience with us. We look forward to welcoming you again in the near future. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymooners
A very private and picture-worthy stay. It was everything we could have asked for the start of our honeymoon.
Stayed 2 nights in Aug 2019
Response from Guest Relations on Sep 4, 2019
Dear Valuable Guest, Thank you for your review of your recent stay with us. We are pleased to hear you had an overall great honeymoon with us. Looking forward to welcoming you again. Sunny Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and the service was excellent.
Stayed 7 nights in Aug 2019
Response from Guest Relations on Sep 4, 2019
Dear Valuable Guest, We thank you for your honest and kind review. We look forward to seeing you again in the near future! Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Guest Relations on Sep 4, 2019
Dear Valuable Guest, We appreciate your feedback and look forward to welcoming you back with us again! Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Beautiful beach and landscape. Scenori was lovely.
Stayed 5 nights in Aug 2019
Response from Guest Relations on Sep 4, 2019
Dear Valuable Guest, We appreciate your feedback and look forward to welcoming you back with us again! Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay and relax with peacefull environment.
Stayed 1 night in Aug 2019
Response from Guest Relations on Sep 4, 2019
Dear Valuable Guest, We are honored to receive this review and hope to see you in the near future to have an even better experience than your last. Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Resort's Representative on Aug 27, 2019
Dear Valued Guest, We appreciate your Feedback.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019
Response from Resort's Representative on Aug 27, 2019
Dear Valued Guest, We appreciate your Feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property caters to what you want. We asked for recommendations on excursions and were given a very good layout and schedule. They booked our tour ya and had everything ready for us.
Stayed 3 nights in Jul 2019
Response from Resorts representative on Aug 27, 2019
Dear Valued Guest, We appreciate your feedback and kind words.