Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Antigua straight out of 'Club Paradise'

Posted Mar 30, 2014
Pros: A lot of things to do. Beautiful beaches and lots of pools to swim in. Friendly staff (for the most part) and just a great place to relax and get away
Cons: They could have given us more instruction before taking out the Hobie Cat. We told them we have no experience and yet no instruction or help was given
Location: Location is great (a bit far from town and the airport) but very secluded. Take the Sunset Cruise ($115 per couple) on a catamaran. The crew is great!
Majority of guests were Brits and Canucks. Lots of families and couples of all ages. Very romantic and fun! We'll be back for Shirley at the Reef Deck Bar. It was really nice that the resort brought in local talent to entertain all of us at night. Antigua Elite Dancers and the Fire Dancer put on a heck of a show! Snorkeling was fun and going in to town was a nice experience to break up the resort life for a day. We recommend ALL BURGERS (with cucumbers) at the Mamora Beach Grill. Annette's burgers are the best! We didn't go a day with out one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westchester County, NY.

Loved the hotel!

Posted Mar 22, 2014
We enjoyed the beautiful beaches and grounds. Food was excellent and very plentiful at the buffets. Room was comfortable but the linens felt scratchy to me but not to my husband. Maid service was uneven. Staff wasn't always helpful but some were excellent, Nevertheless we really enjoyed our vacation and would return again.
5 out of 5
Recommended
for Couples
by cliff

Incredibly comfortable.

Posted Mar 17, 2014
Pros: Laid-back nature
Cons: Nothingh
Location: Not a concern if you do careful research.
WE have gone to this resort for five straight years.THey are doing lots of things right.
3 out of 5
by Sarah from Boston, MA

Beautiful Property!

Posted Mar 9, 2014
Pros: Location
Cons: Room cleanliness, service, and food quality.
Location: There are a number of beaches to go to outside of the resort. Guest services is very helpful in booking excursions.
The St. James Club does an excellent job of making you feel welcome as soon as you arrive. Greeted with drinks at check in, the week started off right! The service in the Rainbow Garden restaurant is very slow, as is Coco's Lounge. Docksider staff is exceptional, and the bartenders at the Reef Deck bar are wonderful. There are about three pools to access and never seem very crowded which is nice for relaxation. Coco's Beach is good for snorkeling and Mamora Bay is family friendly with lots of activities for the kids! There's also a grille on the beach so you're never too far from a quick bite if you don't feel like packing your stuff and heading pack to the restaurant. The room cleanliness left much to be desired. There was a cockroach in our tub one morning and a fleet of ants in the bathroom every day and night. The food is just about average, but there is typically something for everyone to pick from. Ask the bartenders for drink suggestions - they're more than happy to make them all for you!
4 out of 5
Recommended
for Everyone
by trudy lou from brooklyn, ny

Peaceful and relaxing resort

Posted Feb 24, 2014
Pros: Location, layout, rooms, pools beaches, couples massage overlooking the bay
Cons: The food, service and activities could use a little sprucing up. Nothing was bad, but it wasn't great either. The internet service was terrible.
Location: Fairly isolated but the hotel will arrange excursions.
We visited St James Club over February break with a teen age daughter and her friend. The adults enjoyed the lazy days and the quiet nights but the teens were a little bored. There is nothing going on after 10 when the live music ends. There is a disco but we never saw anyone in it and you'd need to be over 18. Pluses include large low rise property with plenty of space, multiple pools, two beaches and four restaurants. Room was larger than we expected and the bed was super comfortable. It was a little dull, isolated and quiet - pluses for me but negatives for the 17-year olds. The food was nothing to write home about but it was just fine and there was good variety; fish options were best. The island is lovely and the weather was warm. If you go, bring a wide brim hat and several good books. The free internet in the lobby was nearly unusable, it was so slow, so forget work and just relax.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Feb 14, 2014
Pros: big rooms, good beach service, great customer services staff. Restaurants busy breakfast service slow - if you tip it helps
Cons: restaurant service at breakfast
Location: good location, golf okay, can be expensive expect to spend 250 GBP for 18 hole golf for 2 1 round
nice hotel, service differs between restaurants and bars. tipping staff helps to get best service.
3 out of 5
by Jack from London, England

St James Club Antigua

Posted Jan 17, 2014
Pros: Location, facilities, grounds, activities all great.
Cons: Service, especially in the Rainbow room, housekeeping and at the client service desk Quality of the wine served
Location: Nelson's dockyard is full of interesting history which is well presented
One day we saw the cleaner finish our room while we were having lunch. When we got to the room about 30mins later the door was not closed - we had been able to see the room throughout that time and no one else had been near it. One evening at 6:30pm we were asked by the cleaner if we wanted our room doing or should she leave it until tomorrow - we wanted it cleaned. Next day room not cleaned until 4:30pm. So we never got our afternoon nap on either day. Toiletries were never replenished nor were bins emptied during our stay. In Rainbow room one day didn't get offered water or drinks until we had finished eating lunch. Next day waited until order for drinks taken before getting food but still finished eating before either water or wine arrived. Another day, despite several requests didn't get coffee until finished eating breakfast. A la carte dinner looked and tasted like buffet with waitress service. Docksider food and service was much better but all wine in both restaurants was of very poor standard. Given wrong pick up time for catamaran trip so nearly missed the boat - had to be specially taxied to it by driver who was obviously not happy about having to take us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Jan 12, 2014
I had a great time I enjoyed everything I would defiantly come back
4 out of 5
Recommended
for Business Travelers
by hrb from UK

Posted Dec 13, 2013 on Hotels.com
Good resort, very helpful & friendly staff. Disappointing food for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Warm and protected lagoon, great for kids

Posted Nov 25, 2013
the location is the key. Food is not a strong point there. But who cares about the food when you can spend all day in the warm ocean and protected lagoon.