Ratings based on 90 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Warm and protected lagoon, great for kidsPosted Nov 25, 2013
the location is the key. Food is not a strong point there. But who cares about the food when you can spend all day in the warm ocean and protected lagoon.
for Couplesby annemar from toronto, ontario
great hotel with 2 beaches and many poolsPosted Nov 18, 2013
Pros: great location, clean, staff are very helpful and friendly, rooms are clean and well maintained, food choices are good, the food quality is very good
Location: shirley heights, nelson dock yards are close, most other attractions are not fare and accessible by taxi and the cost is reasonable
for Everyoneby Christine from London, ON
Excellent resort, excellent customer servicePosted Oct 16, 2013
Pros: Beach, activities, food, drinks, excursions, service, resort size
Cons: our door was a bit sticky....thats our only "complaint"
Location: Taxi drives are a bit far to do anything but most of the excursion prices included the taxi drive
Everything about this resort was fantastic! The service was excellent. The food and drinks were fabulous. We had a beachfront room and the room was nothing short of spectacular. We would return to this resort in a heartbeat.
for Everyoneby Lori from Pittsburgh, Penna
Family vacation. Total of 11 people.Posted Jul 21, 2013
Pros: People were great. I had read that things were slow at the resort. We did not find that to be true. We weren't in a hurry so everything was great.
Cons: Check in at Antiqua airport was extremely slow. Only one clerk. It took a good hour to be checked in.
Location: The beach on the ocean side is windy but nice. Keeps you cool. The beach on the bay is calm but you feel the heat more. Good activity.
Staff was great. Resort was very clean and comfortable. Lots to do and they plan daily activities for those who want to take advantage of the things. Water was warm. Pools were clean. Everything you could want.
for Everyoneby limeylady from Boston, MA, USA
A Special PlacePosted May 24, 2013
Pros: Beaches, restaurants and ocean view balcony
Cons: Supervision lacking on cleaned rooms
Location: A beautiful place with Atlantic on one side, calm bay the other. Well kept grounds. A little isolated but transportation was available.
Overall a beautiful setting for a hotel. The restaurants served delicious food. Felt like fine dining every evening. Most of the staff were pleasant and efficient. Just a few niggling drawbacks - something every day. Missing face clothes, one coffee mug, no coffee. Always delivered after calling desk but irritating. Running toilet, reported but nothing done - my husband fixed it himself. We did have a wonderful relaxing time because the beaches were beautiful, cleaned every day so it did seem like a little paradise.
for Personal Eventby Lesley from Huntingdon
Posted Apr 6, 2013 on Hotels.com
Lovely hotel although of the beaten track. Was given a room with 2 double beds although asked for king size. This meant sleeping very cramped with my husban i mean if you sleep together at home why not on holiday. Reception did not seem too bothered about this. Was not given a welcome drink on arrival although we noticed lots were. Food good but now and again hit and miss. Staff especially Alfred lovely and all worked hard. Not sure we would go back again. Taxi or car needed to go anywhere.
for Couplesby A verified traveler
Nice Place; staff not so nicePosted Mar 9, 2013 on Hotels.com
Beautiful place and wonderful island. The staff wasn't near as nice as those who we met at other resorts on the island. In particular Coco Bay Resort. Some made it feel like you were doing them a favor asking them a question.
for Everyoneby Dave & Marion from Cornwall, ON, Canada
A Wonderful stay.Posted Mar 7, 2013
Pros: Beautiful, well appointed and very accommodating
Cons: Reservation lead time for A la Carte restaurant.
Location: beatiful beaches and wonderfully quiet.
We spent 11 days at St. James Club in February 2013. From arrival to departure we were treated with respect and warmth by a staff of people who obviously wanted us to enjoy our time at their resort. The whole facility is well maintained and spotlessly clean, with obvious attention to continuing maintenance. The availability of recreation options, pools, beaches, water sports, restaurants and bars is well distributed and ample for the number of guests. We never felt crowded or rushed at anytime during our stay. Our room, Royal Suite, was wonderful, well appointed and very spacious. Our options for food were remarkable. Buffets at the Docksider each night were varied and very tasty. The A la Carte menu at the Rainbow was good though we did not eat there often because of the need to book too far in advance. Breakfast and lunch buffets were varied and very satisfying. Overall a wonderful stay and we will repeat it again without hesitation. Dave & Marion Barnes
for Familiesby A verified traveler
Good resort for families with kidsPosted Feb 21, 2013
Good resort for families with small kids. Truly all inclusive but food is mediocre at best. Great beaches, lots of activities, not really for young couples.... Would recommend but with some hesitation.,.
for Everyoneby Irene from Alexandria, VA
great resortPosted Feb 10, 2013
Pros: Location, landscape, large room with unobstucted ocean view, resort laid out well so it didn't feel crowded.
Cons: Needs upgrading - ottoman and bench fabric soiled, dirty tile grout, outdated window treatment.
Location: On 110 acres on a peninsula on the southeastern part of the island.
Was probably a 4 star when it was built in the 80's but is showing wear and could use upgrading. More a 3 1/2 star.