Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing beach front hotel. A++

Posted Jun 16, 2015
I had a Wonderful experience. Extremely friendly and warm staff. The food was good drinks were awesome entertainment good and all accommodations were met. I had a blast! !!
2 out of 5
by A verified traveler from New York

Too expensive. Not enough bang for your buck.

Posted May 29, 2015
Pros: The staff was awesome.
Cons: More for your money. Stocked fridges and poolside bars.
Location: It's out of the way and you have to spend about 30 USD to get anywhere.
It's a nice hotel but I've come to expect more from an all inclusive at this price range. The fridge in my room wasn't stocked with anything. The room service number sent me to voicemail. A few of the beaches were overrun with seaweed. The keys for the doors and safes are antiquated. On the upside the staff is attentive and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great resort with beautiful location

Posted May 17, 2015
A satisfying experience. Perfect location with windward and leeward beaches. Friendly staff and good housekeeping made our stay very pleasant. The food was average, but not exceptional.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Hotel with beachfront room, wake up to the waves

Posted May 16, 2015
Pros: Quiet location, with beachfront room.
Cons: Coco's food is poor. Would love additional places to eat without dressing up.
Location: They have water activities and 2 beaches. However, the best beach is off site and not affiliated.
Booked beachfront room. It was wonderful to walk out from room and straight out onto the beach. The room was nice sized and comfortable. Unfortunately, the beach was having problems with seagrass being brought in from the ocean waves. (Mother nature dragging it in). The staff worked very hard to remove the seagrass and keep up the beach. We got an extra benefit of a meal at the nice restaurant (Piccolo Mondo) due to the seagrass. Since it was not in their control, I thought that was especially nice. Only negative was CoCo's restaurant. If you go there, just get a burger. Anything else is pretty disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Very nice once over initial disappointment

Posted May 13, 2015
Pros: Food, service, beautiful and well maintained grounds.
Cons: Roads to hotel were bad.
Location: Did not leave the resort but they had sailing, snorkeling, diving, rental cars, and more.
Ride from Airport to Hotel was brutal, roads are in very bad shape and driver drove like a maniac. Once there and in our rooms we noticed bad smell and from our ocean front room we noticed the reason. 200' of seaweed stretching from the shore out into the water all along the entire beach waterfront. They had many men and equipment hauling it away by the tons for the whole week only to have more and more blow in. Nature was at fault, not the hotel but still disappointing. The bay side beach was great, no seaweed. Restaurants all great food and service excellent. Had the seaweed not happened it would have been perfect (except for the ride in). I did think the bathroom floor needed a good scrubbing but the rest of the room was nice. No tub in our room, wife was disappointed with that. The Island it self is not very attractive, mostly bare but the hotel area was beautiful with palms and flowers everywhere. I would recommend it but might have opted for bay side if I had known about the seaweed.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Great accommodation although isolated location

Posted Apr 25, 2015
Pros: Amenities, food and accommodation.
Cons: Inconsistent standards across staff.
Location: Nowhere within walking distance.
Great room, amenities, variety of restaurants, good food quality and staff pretty much really were interested in ensuring we were happy buy some staff need refresher training.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Resort! Lovely staff!

Posted Apr 2, 2015
Pros: Loved the staff. The Royal Suite room was wonderful! Most of the food was good too.
Cons: The food could stand a little improvement but overall it was good. We always found something we liked.
Location: The location was great! We liked the fact that there was a bay side and an ocean side to this resort. Lots of activities on the resort.
Our first Caribbean trip. Enjoyed every minute of it. The Royal Suites were roomy, comfortable and nicely decorated. The staff was so friendly. The food was mostly great, Especially the breakfast buffet.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 30, 2015
Pros: Kidz Club is the best. Most restaurants are okay. Only one wasn't that great but ok for grabbing something when coming straight from the beach.
Very pleasant experience. Definitely worth the value that I received from Expedia savings. Extremely helpful staff. a small problem with ants in the room and water leaking from the air conditioner every morning when the sprinklers would push water through the vents, but not that big a deal.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Great relaxing vacation !!

Posted Mar 30, 2015
Pros: Multiple beach and pool options. Great variety of food and beverages. Beachfront rooms.
Cons: Bathrooms are a bit dated, but still comfortable. Some seaweed collects on beach daily but removed in timely fashion by staff.
Location: Great location with proximity to English Harbor, Shirley Heights, and natural attractions on South/ East of island (beaches, Devil's Bridge, etc).
Just returned from a week at the St. James Club that we thoroughly enjoyed. If you are looking for serious R & R... this is the place offering multiple beach and pool venues in a beautiful location. Antigua is a nice change of pace from the more crowded islands such as Jamaica, Dominican Republic, Puerto Rico, etc.... where you can still find a bit of the "old" Carribbean. The beaches are beautiful (and there are many!). Getting off the beaten path is easy to do.. and highly recommended. The resort is large, but definitely doesn't feel like a "mega resort" with the way it is laid out across the peninsula --- this is one reason that attracted us. Snorkeling cruise to Green Island was a blast -- leaves from resort dock daily.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel excellent beach choices

Posted Mar 21, 2015
Overall very pleasant experience. Staff is very professional and accommodating. Oceanfront rooms are large and comfortable. Bathroom tiling is a bit worn & appears dirty in spots. Food was good in all of the restaurants.