Ratings based on 741 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

big room, clean

Posted Jul 16, 2014
great value. Older facility but not an issue. Very satisfied with all aspects of visit
Comment from Hotel Management
Jul 23, 2014 by Manager, Hotel Management
We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We are glad that you are very satisfied with all the aspects of your stay. Rest assured that we will consistently strive to further better our services. It would be a pleasure to welcome you back to our hotel.
Comment from Hotel Management
Jul 23, 2014 by Manager, Hotel Management
We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We are glad that you are very satisfied with all the aspects of your stay. Rest assured that we will consistently strive to further better our services. It would be a pleasure to welcome you back to our hotel.
Comment from Hotel Management
Jul 23, 2014 by Manager, Hotel Management
We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We are glad that you are very satisfied with all the aspects of your stay. Rest assured that we will consistently strive to further better our services. It would be a pleasure to welcome you back to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Evans ,Ga.

Convenient to downtown.

Posted Jul 15, 2014
Pros: Location
Cons: A renovation of carpet and tv's and beds would be good..
Location: Location was great. Plenty of places to eat or shop was nearby
Our stay was very nice. Carpet needs replacing, but we were told that a re-doing is scheduled in the near future. TV's are out of date. All in all our stay was nice. Would stay again.
Comment from Hotel Management
Jul 22, 2014 by Manager, Hotel Management
We are committed to delivering the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. Rest assured that the carpet replacement will be done soon. We sincerely appreciate the fact that you would still stay with us again in the future. Your feedback helps to improve our quality of service, thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Notre Dame Indiana

First impression

Posted Jul 14, 2014
Pros: Really enjoyed the free breakfast. Dining room was clean, food was good and plentiful. Anything you wanted for breakfast & available on china dishes
Cons: Particularly needs new carpets
I thought the hotel was difficult to find. It was next to shuttered buildings on the same property. Outside appearance was clean-- landscaping was alright and parking lot condition satisfactory. Although there were parking spaces in back, it looked like everyone wanted to park in the front which created a bit of a situation. Even trying to park and check in was difficult. First impression inside the hotel was the condition of the carpet. I thought I may have made a mistake as to the cleanliness that my room might be in. Had I not paid in advance and made reservations on line, I would have probably walked away and gone to another hotel. The carpet in the lobby was very dirty looking, and worn. The imitation wood looking floors were separating. I am only thankful these conditions were not a reflection on my room condition. Had my room been that bad, I would have tried to get a refund and move on to another hotel. A management letter left in the room was apologetic for the condition sighting economic hardship in the area and promised updates beginning in August 2014 since they had obtained new financing. It was too bad my first impression inside the motel was negative. However, I did stay three days, so there were other compensating positive factors. Room attendants were attentive - Morning breakfast was great - Dining room was clean and tended - indoor pool area was clean - hotel was secure
Comment from Hotel Management
Jul 22, 2014 by Manager, Hotel Management
Your constructive comments will certainly help us in our efforts to continuously improve our standards. Rest assured that the updates will truly begin in August 2014. We also appreciate that you enjoyed the hospitality and friendliness of our room attendants. Thank you for the opportunity to grow and improve more, we certainly hope to be of service to you again very soon.
1 out of 5
by A verified traveler

Dirty and smell.

Posted Jul 4, 2014
Very bad. I reserved this room for my family. After we got into hotel, my family members' comments made me fell guilty. Never stay again.
Comment from Hotel Management
Jul 9, 2014 by Ashley, Hotel Management
Dear Traveler, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.
2 out of 5
by A verified traveler

Noisy right on a very busy highway.

Posted Jun 28, 2014
Pros: Nothing
Cons: Appearance first impression
The third room assigned to us was acceptable. The first one was already occupied. The second one had not Been cleaned by housekeeping. First impression was disappointing. The carpet in the entrance was so soiled it was disgusting. I would not stay here again.
Comment from Hotel Management
Jul 2, 2014 by Manager, Hotel Management
We sincerely apologize for the inconvenience during your stay. Your feedback will be shared with our staff to ensure that no similar incident will occur in the future. We hope that you will change your mind and stay with us again so that we may be given a chance to change your perception of our hotel.
3 out of 5
Recommended
for Families
by A verified traveler from Houston, TX

Passing Through

Posted Jun 25, 2014
Pros: The breakfast was awesome with variety to offer. The staff was nice and helpful however she appeared to be overworked. Hotel was surrounded by a lot o
Cons: Update interia.
Location: Many things to do.
We were passing through on our way to Alabama and needed a place to lay our heads for the evening. The hotel seemed rather outdated.
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
We apologize for failing to provide you with the accommodation level which met your expectations. We are in the process of doing expansive renovations to our property. Once completed, we are confident that you will be pleased with the improvements. We hope that you will visit us again in the near future. Please allow us to demonstrate that we can provide you with a superb experience.
4 out of 5
Recommended
for Everyone
by Scott

Decent hotel to stay in while in Nashville

Posted Jun 19, 2014
Pros: The rate and quality of this hotel were the highlights.
The hotel is a typical Country Inn & Suites. Good facility. Good staff. Beds were comfortable and clean. Bathroom and showers were clean and nicely appointed.
Comment from Hotel Management
Jun 20, 2014 by Manager, Hotel Management
It is so nice to hear such a wonderful review of our hotel. We thank you for appreciating our facility and especially our staff. We are extremely proud of each and every one of them and their strong commitment to delivering the best of services to all our guests. It was wonderful to have you with us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by Sue B

One Night Stay

Posted Jun 16, 2014
We stopped in, very late, on our way to Florida. It was clean, comfortable and had a decent breakfast. I would stay there again. We Called ahead, as we would be in at about 1AA. They had our room ready for us.
Comment from Hotel Management
Jun 21, 2014 by Manager, Hotel Management
Let us thank you for your wonderful review of our hotel. We are pleased that you were able to appreciate our clean and cozy facility and our well prepared breakfast. Positive reviews such as yours motivate and encourage us to reach for even greater heights. It was a pleasure to serve you. We look forward to your next visit.
2 out of 5
by Overnighter

Dingy in Nashille

Posted Jun 16, 2014
We stayed overnight at this hotel. It was ok, but it was very dingy. The sheets were very dingy, and it took me a while to go to sleep because all I could think about was bedbugs.
Comment from Hotel Management
Jun 21, 2014 by Manager, Hotel Management
We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us in correcting our deficiencies. We shall ask our housekeeping department to intensify their efforts in cleaning our rooms and public areas in order for our guests to have more a more comfortable stay. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. Please visit us again soon.
3 out of 5
by A verified traveler

close to hwy

Posted Jun 16, 2014
Pros: convenient
Cons: Cleanliness
restaurant next door closed and when I drove up I was worried about condition. Hotel was ok. The sheets were not clean and the rooms were ok but not great. stayed after long drive and it was on our route.
Comment from Hotel Management
Jun 20, 2014 by Manager, Hotel Management
Thank you for taking the time to leave a feedback. We are glad that on the whole you had a pleasant stay. We want to assure you that your comment regarding the sheets will be addressed. We are sorry that the ones used in your room fell below our standards. We shall ensure that in the future only ones that are fresh and clean are provided to our guests. Please accept our sincerest apologies for the inconvenience caused. We hope that you will come back and see us again soon. It would be a pleasure to serve you.