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Reviews of City Apartments Antwerp

3 out of 5
City Apartments Antwerp
Van Stralenstraat 49-51, Antwerp

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 130 reviews" "
Rating 8 - Good. 47 out of 130 reviews" "
Rating 6 - Okay. 35 out of 130 reviews" "
Rating 4 - Poor. 10 out of 130 reviews" "
Rating 2 - Terrible. 14 out of 130 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peppi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price-quality ratio. The building is a little bit dated, but the rooms have lots of space and good kitchen facilities. Friendly staff and close enough to walk to the city center.
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for here. Good location just a few blocks from the central station but the room was quite dirty and the oven didn’t work. Some other guests on our floor had a loud fight at 1am and then a small party the next night.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been much nicer, but Antwerp is great
One flat was ok but hot and noisy and with flying biting things. The other wasn’t clean with the fridge full of someone else’s old food, the smoke detector was missing, as was the oven!!! There was a 2 pan induction hob and only one pan that worked with it! It was also hot and dirty. The lady on reception (staffed for a couple of hours in the middle of the day). Was nice and tried to be helpful, but hadn’t saucepans that worked (or an oven) to offer us, then the lift broke! The vending machine was empty, and there was no way of using the laundry. We couldn’t find it, or a person to tell us or sell us tokens Antwerp however is great and well worth staying in
Stayed 4 nights in Aug 2022

10/10 Excellent

Sim Fong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, room is large, walkable distant to spot locations.
Stayed 3 nights in Jul 2022

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and confort stay
The checkin and checkout is very fast and they have a good communication channel. The apartment is bigger than we expected and charming. The beds are also good and confortable.
Stayed 2 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Building looks a bit grotty on the outside. Inside is clean. Room spacious. There are things wrong if you want to be picky but overall good. Location excellent too.
Stayed 9 nights in Aug 2019

4/10 Poor

Abdulhamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
This hotel/spartment is very bad. Check-in is only from 4pm. We arrived 30 minutes earlier but we had to wait on the street because the door was looked. The receptionist came late eventhough he was just on the other side of the street. The rooms are dirty. We arrived and saw the bed uncleaned. As if somebody just woke up. We had to change the room. there is no aircondition. It was hot when we were there and could not sleep. They offer cleaning only once a week. I do not recommend this hotel to anybody.
Stayed 3 nights in Aug 2019

8/10 Good

Ankur

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Marlon

Disliked: Cleanliness, property conditions & facilities
Avoid
Cheap and basic but no A/C
Stayed 1 night in Jul 2019

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal hell
Got to the apartment at ~11pm. Door was locked and no one around. Scary part of town at night especially for a solo, female traveller. Did not receive an email re:instructions how to get in after hours. Called the number, no answer. Had to last minute book a much more expensive hotel. Called hotels.com and was offered no useful feedback or offer of a refund. If you are not able to check into a hotel after certain hours DO NOT HAVE IT AVAILABLE on your site to book, if the booking is being made after the hours. Very scary, expensive and awful experience. May never use service again.
Stayed 1 night in May 2019

10/10 Excellent

U.u

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good
Stayed 3 nights in Feb 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs, stay away!!
I checked into City Apartments Antwerp for the Tomorrowland Festival. I was staying there from Friday until Monday. Had a easy check in with the receipton man who was kind and welcoming. Once I got back from the festival on Friday night I stayed here and woke up the next morning with bites all over my body. I thought it could of possibly been a mosquito or something like that but after inspection of the bed I witnessed bed bugs crawling all over the place. I even seen one crawling across the pillow an sheets. City Apartments Antwerp was very understanding about this as I requested a refund and they have granted it to me. But it seems like this has been an ongoing issue as there has been reviews about bed bugs dating back to 2016 so I don’t think this has been dealt with appropriately.
Stayed 3 nights in Jul 2018

10/10 Excellent

Suci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist is really helpful
Stayed 1 night in Jul 2018

2/10 Terrible

Andrew, sheffield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it looks like on the pictures
We had such a bad experience that we ended up payzing for another hotel. The pictures on Expedia are a complete misrepresentation of these apartments.
Stayed 2 nights in Mar 2018

6/10 Okay

Uli, Honolulu

Liked: Staff & service
Aged
Room was clean but someone had urinated into the toilet without flushing. Rooms are very large which is a big plus, and the location is fairly central. However, the place is in urgent need of renovation.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for families!
We had a good stay in this apartment, very recommended!
Stayed 1 night in Jun 2017

8/10 Good

Emil

Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable studio. The street was loud early in the morning. Limited WiFi capacity, there can be some problems in the evening.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return
We had stayed in other B Housing apartments before in Antwerp and found them spacious and comfortable. This one was a littlle closer to our business meeting and we found it just as good so we will book again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Stay Ever
The apartment was dirty. Someone else's hair was all over the apartment. It didn't appear it was fully cleaned prior to our arrival. Also, there was food caked on the provided utensils and cookware. Also, the walls were very thin and you could hear everything being said and done in the other apartments on the floor and sometimes from above. The apartment was in need of an upgrade. Not worth the money.

10/10 Excellent

Rasma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment.
I really liked apartment. As we arrived late (out of check in hours), we were left with envelope with all information regards check in/ out, wi fi, parking. Had no problem with that. Apartment was amazing - big, loads of space, good wi fi. Kitchen - so could make our breakfasts and keep beer in the fridge :) Walk-able to city center. The only down side was area - I didn`t fell safe.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good value for cheap self-catering
Room a good size, and basic but adequate cooking facilities. Quite noisy, as other guests seem to come and go at all times of the night. About 20 minute walk from Grote Markt

6/10 Okay

Mary, South Korea

Liked: Cleanliness
Sample cook some food
We have stayed 2 days. It's okay for family. The hotel facilities need improving. Hotel is near city town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was nice to stay in such a good place, provided accommodation was nice, clean and big, I would say that it worth every penny.

4/10 Poor

Shannon , b

Disliked: Property conditions & facilities, room comfort
Nice hotel close to diamond district
You will need to bring things with you that your not expecting such as tea towels and extra empty bags for dirty washing. There is a laundry mat down the road which is good for washing your clothes. The area is ok a bit different but ok. Watch out for the parking attendance. Lol

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Ludovic

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

4/10 Poor

fujita, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not reccomend
Room was super dark. Sofa was so shabby and exhausted, you feel pain after sitting on it for 5min. Free wifi is so limited you cannot even watch 20min movie. I paid 50euro extra. Wall is like a paper you hear every steps from the next room. even though this hotel is cheap I don't think you can expect what you pay for. Location was good though

6/10 Okay

Verified traveler

Good location but may not be in the most friendly neighbourhood after dark. My e-mail room enquiry completely ignored, so that I had to call them to get the info. Also the front desk opening hours' extremely limited. Room safe was locked all the time, despite the promise to reset. We had a room with balcony, with which we enjoyed summer evening drinks. Overall, good value for money.

6/10 Okay

Verified traveler

Budget accomodation
Very close to Antwerp central station is a definite advantage. Room facilities are okay as long as the aim is to use the hotel only for sleeping. Kitchen facilities could have been better but budget accommodation.

10/10 Excellent

Vyacheslav, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truck driver
very good

6/10 Okay

Simona, UK

Disliked: Cleanliness
Good location
Good central location in a reasonably quiet area within minutes of walk from the central train station. Cleanliness of the floor in the apartment could have been better though.

8/10 Good

James, Italy

Liked: Cleanliness, staff & service, room comfort
wonderful place but
great location, but door handles to the bathroom broke twice and internet was only for one device despite paying extra. would not recommend to families due to the internet requirements, especially for a family with teenagers.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Much better than expectation!
Much better than expectation!

8/10 Good

Mick, Oldham, Lancs.

Liked: Property conditions & facilities, room comfort
Close to Station
Chose the apartment as a good value stay 5 minutes walk from the station but about 15-20 minutes to the Old Town. The apartment has 4 single beds put together as 2 doubles so for 3 or 4 people you could get a bargain although you'd be close together. Booking in/reception times are limited and the street is quiet but not the greatest. Apartment was clean 2 ring hob and microwave if you want to cook and reasonable fridge. As a budget option well worth considering.

8/10 Good

ads135, Den Haag

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Huge room; lack of desk service
It was definitely worth it, even considering the strange manner in which they get the keys to you and how you return them. Since no one is at the front desk usually, they leave you a key in a safe and you return the key through a mailbox the next day. The room was huge, 20 min walk from the Grote Markt.

6/10 Okay

w parke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Charlez

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
manager / check in person was awful!

6/10 Okay

Philippe

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Emma

Stayed 1 night in Feb 2023

2/10 Terrible

Marco

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
'sober' is eufemisme voor 'vies rommelhok'. Vloeren, badkamer en keuken waren niet goed schoon, vertonen veel sporen van achterstallig onderhoud, prullenbakje badkamer ontbrak, oven defect, kookplaat met zichtbare schoonmaakresten, keukenkastjes te vies om aan te raken, haarvlokken op vloer, gordijnen sloten niet, 1 bedlampje niet bij stopconcact in buurt, radiator in badkamer valt bijna van de muur, radiatoren sowieso brandgevaarlijk, beloofde parking onbereikbaar, geen concierge aanwezig, pand in deplorabele staat met vieze lift en werkkast zonder deur, gehorig. Voor één nacht 90 euro is te veel, gezien prijs/kwaliteit. Mij zien ze hier niet meer.
Stayed 1 night in Jan 2023

10/10 Excellent

Gijs

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Joao Mboa

Stayed 3 nights in Sep 2022

8/10 Good

Kenneth

Stayed 1 night in Aug 2022

10/10 Excellent

Bart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need was there and in good condition. Friendly contact with staff
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Séjour 2 nuits pour 2 personnes
Self check in à l'arrivée. Appartement assez grand pour 2 personnes. Cuisine équipée et fonctionnelle. Salle de bain très basique. Litterie passable. Bémol côté emplacement, il y a un bar à l'angle avec des clients très bruyants jusqu'à assez tard (2h du matin). Un des stores était cassé, compliqué de garder l'appartement au frais.
Stayed 2 nights in Aug 2022

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I hjertet af Antwerpen
Rigtig god beliggenhed i hjertet af Antwerpen. Stort fint lyst værelse. Vi boede 3 personer, og sov i enkeltmands senge som var udemærket at sove i. Fint lille køkken med hvad der der høre til. Spiseplads og sofa miljø. Det er lidt slidt men taget i betragtning af prisen er det super fint. Hvis du har bil er der mulighed for at benytte parkeringskælderen. Det koster omkring 100 kr. pr. Nat. Hvilket vi syntes var givet godt ud så bilen ikke står udsat på åben gade. Obs. Sengelinned skal du ikke have med selv og der står noget andet i beskrivelsen.
Stayed 3 nights in Jul 2022

8/10 Good

sandrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien dans l'ensemble
Séjour agréable, petit studio avec le minimum pour cuisiner, concierge ne parle pas français, penser à réserver le parking !
Stayed 6 nights in Jun 2022