Bar (on property)
Check availability

Reviews of Hyllit Hotel

4 out of 5
Hyllit Hotel
De Keyserlei 28-30, Antwerp

Reviews

8.4

Very Good

Rating 10 - Excellent. 166 out of 433 reviews" "
Rating 8 - Good. 188 out of 433 reviews" "
Rating 6 - Okay. 53 out of 433 reviews" "
Rating 4 - Poor. 20 out of 433 reviews" "
Rating 2 - Terrible. 6 out of 433 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Callum

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very much enjoyed our stay. Staff were excellent at attending to our needs and very polite as well as offering some excellent dinning options. Hotel location is ideal plenty of public transport options around and just the right distance to the city centre (around 15 min walk). Rooms are well furnished and nice bathroom and very comfortable bed. Amazing pool and fitness facilities, unfortunately the facilities do come at a €7 per person per day cost which would be a problem if you were told, unfortunately this information was not included on Expedia not the hotels fault hence why it has not been reflected in the rating. It’s really a constant battle with Expedia regarding information on a hotel when booking all information about the hotel should be included. All round great stay definitely recommend!
Stayed 1 night in Feb 2024
Response from Blue Hauchart - Front Office Manager on Feb 12, 2024
Dear Callum, Thank you very much for the positive review off your stay. It is indeed a constant battle with third party websites to reflect all the correct information, thank you for understanding.

10/10 Excellent

Tifainy

Stayed 2 nights in Dec 2023
Response from Blue Hauchart - Front Office Manager on Feb 12, 2024
Thank you very much for your excellent score regarding your stay!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel is great location
Stayed 2 nights in Dec 2023
Response from Blue Hauchart - Front Office Manager on Jan 5, 2024
Dear Martin, Thank you for leaving an excellent score regarding your stay with us in Antwerp! Hopefully we'll have the pleasure to welcome you again in the future.

8/10 Good

Heidi

Stayed 3 nights in Dec 2023
Response from Blue Hauchart - Front Office Manager on Dec 12, 2023
Dear Heidi, Thank you very much for your positive rating!

10/10 Excellent

Caroline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great central position with good parking, nice bar, clean rooms with great facilities and the staff were really friendly and helpful. Nothing was too much trouble. We stay in a lot of hotels and this was as any.
Stayed 1 night in Dec 2023
Response from Blue Hauchart - Front Office Manager on Dec 9, 2023
Dear Caroline, Thanks a million for your great feedback! I'll be sure to share your kind words with the rest of the team and hope we'll be able to welcome you again in the future.

10/10 Excellent

Rahil Girishchandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Blue Hauchart - Front Office Manager on Nov 9, 2023
Dear, Thank you for your positive rating! Hopefully until next time!

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well situated hotel with large rooms
I had a large and quiet room with comfy bed. Breakfast was good and staff was friendly. It was a short stay, can be repeated in the future.
Stayed 1 night in Oct 2023
Response from Blue Hauchart - Front Office Manager on Nov 3, 2023
Dear Rafal, Your kind review is much appreciated! We're looking forward to welcoming you again in the future.

10/10 Excellent

Kristi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very nice, clean rooms.
Stayed 1 night in Oct 2023
Response from Blue Hauchart - Front Office Manager on Nov 3, 2023
Dear Kristi, Thank you for your positive rating and kind words! I'll forward these to our team, hopefully we'll be able to welcome you again.

4/10 Poor

Cecilia

Disliked: Staff & service, room comfort
Poor quality for a 4 star hotel and $150 a night
Stayed 1 night in Aug 2023

6/10 Okay

Michel

Stayed 1 night in Jul 2023
Response from Blue Hauchart, Front Office Manager on Jul 27, 2023
Thank you for leaving a score about your stay! Have a good day.

6/10 Okay

Sukhyun

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Blue Hauchart, Front Office Manager on Jul 27, 2023
Thank you for leaving your score about your stay! Have a nice day

6/10 Okay

Neil Rodney

Liked: Cleanliness, staff & service
I was disappointed that although we were staying 4 nights, we only got two complimentary coffees the first day. We had to open a bottle of water left by the coffee machine and assumed this is what we needed to use. We were charged for that water. If we didn’t open it we’d be expected to use bathroom tap water. My husband and I are well seasoned travellers and we have stayed in lesser hotels and always had complimentary teas and coffees everyday that were topped as and when they needed to be. The room was somewhat dated but, it was clean and tidy. The bed was comfortable. It would have been nice to have had access to an ironing board and iron. Would we stay at the Hylit again? No. It may just be coffee to the Hylit, but to us it’s that lovely comfy treat in morning that reminds us of home. Sorry Hylit, but you need to rethink your complimentary room drinks. What you’re doing is penny pinching. How embarrassing for you.
Stayed 4 nights in Jul 2023
Response from Blue Hauchart - Front Office Manager on Jul 11, 2023
Dear, Our appologies that our pricing did not match what you've expected from us. I will take along our complimentary drinks for discussion to my supervisor. We have irons and ironing board available upon request as not everybody wants it taking up space in the room when they aren't using it. I am glad to hear that you did enjoy the room and that the bed was comfortable. I have hereby also ordered a refund on the bottle of water that was charged back to the credit card you gave upon check-in.

10/10 Excellent

Hormoz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Blue Hauchart - Front Office Manager on Jul 11, 2023
Thank you very much for the 10/10 score about your experience with us! Have a good day.

10/10 Excellent

Hormoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Blue Hauchart - Front Office Manager on Jun 18, 2023
Good day! Thank you for the excellent review.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Very clean room. Very close to the central train station.
Stayed 2 nights in May 2023
Response from Blue Hauchart, Front Office Manager on May 14, 2023
Dear Marina, Thank you so much for this very flattering review! Hopefully we'll see you again in the future.

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Blue Hauchart - Front Office Manager on May 10, 2023
Thank you for your score, much appreciated!

10/10 Excellent

Hasegawa

Stayed 1 night in Dec 2022
Response from Blue Hauchart, Front Office Manager on Jan 24, 2023
Dag Hasegawa, Bedankt voor deze mooie score achter te laten!

2/10 Terrible

Liza Angelica

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I paid for a hotel with Sauna and pool. When we arrived they appeared to be closed. While at themoment of the purchase it was supposed be like that. I had a weekend planned just to relax there. It costed me lots of emotional work and psychological stress because i came all the from amsterdam. Spent just a gew hours in Bruges and then went to antwerpen to find out that the present of my beloved boyfriend wasnt going to happen. Then had to change plans while it was not announced before. I ask for some kind of compensation if you consider how much stress this caused me.
Stayed 2 nights in Nov 2022

8/10 Good

Limor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge me for 2 nights a much higher price than what appear to me when i booked the room through you.this is not acceptable but i could not refuse the payment !please take care of this and i will request immediate credit for the additional collection !
Stayed 2 nights in Oct 2022
Response from Hyllit Hotel on Nov 18, 2022
We appologize for any inconvenience experienced because of the price of your room. Our reception staff has followed the rates provided by the website you've booked through, if incorrect I advise to contact the website costumer service to check what went wrong from their side.

10/10 Excellent

Rahil Girishchandra

Stayed 1 night in Sep 2022
Response from Team Hyllit - Blue on Oct 15, 2022
Thank you for your nice rating :)

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2022
Response from Blue - Team Hyllit on Sep 14, 2022
Bedankt voor uw mooie rating! Hopelijk mogen wij u in de toekomst nogmaals ontvangen.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good option near central station
It is a convenient location and quiet. We wanted to relax at the pool, but there were loud teenagers jumping and splashing, so not really a relaxing experience. The breakfast was just OK, nothing special.
Stayed 2 nights in Aug 2022
Response from Blue - Team Hyllit on Sep 7, 2022
Thank you for your nice review. Sorry to hear that your experience at our Health & Leisure Center was disturbed, we will try to find a sollution in the future so this doesn't happen again.Kind Regards, Blue - Team Hyllit

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and tidy
Clean and tidy hotel, but charging €5 for water :-(
Stayed 2 nights in Aug 2022
Response from Blue - Team Hyllit on Sep 7, 2022
Thank you for your nice review!

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Blue - Team Hyllit on Sep 7, 2022
Thank you for your beautiful rating!

6/10 Okay

James

Stayed 1 night in Jul 2022
Response from Blue - Team Hyllit on Sep 7, 2022
Thank you for the rating of your stay.

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2022
Response from Blue - Team Hyllit on Sep 7, 2022
Thank you for your beautiful rating! Hope to welcome you again soon.

4/10 Poor

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hopeless place
Very bad service, incredibly psychorigid staff, mixed bills with long waiting time. Breakfast extremely expensive and pretty lousy. To demotivate you completely they close the gym at 9 and nothing is possible. STAY AWAY NOT IN!
Stayed 2 nights in May 2022

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff
The overall condition of the hotel is poor and the staff very rude. I wouldn’t recommend it
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high standard
A very rare feature in hotels is the possibility to cut the light in the hall, independently from the lights in the rest of the room. When working at the "desk" or reading, it makes the room so much more cosy. Staff of reception, breakfast service, housekeeping, everybody is very nice , helpful and full of attention, combined with that kind of professional distance so much appreciated. When passing along the desk for instance, you are not to say anything if you don't want to but a very welcoming smile can always be expected.
Stayed 5 nights in Oct 2021

6/10 Okay

Jose Carlos

Business traveler
Liked: Cleanliness, property conditions & facilities
Well located hotel, the problem is they charge you 5 euros per person per day to use the swimming pool !
Stayed 1 night in Aug 2021

4/10 Poor

John

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Disgusting
The fact that Belgium was on lock down. So we couldn’t even use facilities in hotel. No bar. Restraunt or swimming pool. Had to eat breakfast in room. With this we payed full price for a bed. Would have been better in hostel.
Stayed 2 nights in Mar 2020

6/10 Okay

PAUL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It's fine but small niggles
Close to station and 3 or 4 good bars and restaurants. Room fine. Springy so left you with stiff neck. Reception on 1st floor and I had to use 2 lifts to come and go. Very odd. Bar OK expensive, but not staffed well. Pool and sauna fine but chunk of day closed and there was 1 shower and room for 3 people. Been in many hotels and while OK , probably been in 4 or 5 already in 3 months that were cheaper and better.
Stayed 2 nights in Feb 2020

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

J.R.

Liked: Cleanliness, staff & service, property conditions & facilities
nice central hotel with swimming pool &great staff
nice room, even though we missed a bath, there was a nice swimming pool with sauna and steambath to use. perfect location, great staff. a little chemical smell.
Stayed 1 night in Jan 2020

8/10 Good

Tormod

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Amenities
Great location, easy to walk around the city from the hotel and 4 mins walk to Antwerp Central Station, very convenient. Hotel seemed a little tired, carpet stained in bedroom, slight smell of drains in the bathroom. Shower was great though! Slightly disappointed but made up for the location.
Stayed 3 nights in Nov 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a really good stay, Despite the retro style, the room was really comfortable. The hotel is well located and the swimming pool is amazing after a long day walking around in the city!
Stayed 2 nights in Oct 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but very limited access to pool
Pool doesn’t open until 1700hrs in afternoon and closes at 2100hrs. Self service breakfast good Pillows on bedroom uncomfortable
Stayed 1 night in Aug 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hylitt fun
It was a great stay. Beautiful hotel. Nice to have a pool. It was very hot in Antwerp. The air conditioning wasn't great. But that all throughout Europe.
Stayed 3 nights in Jun 2019

4/10 Poor

orit hannah, Tel aviv

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs renovation .
Stayed 2 nights in Jun 2019

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , was allowed to check in early . Highly recommend .
Stayed 1 night in Jun 2019

8/10 Good

Terri

Liked: Cleanliness, property conditions & facilities, room comfort
5 Night Stay
We stayed for 5 nights. We had a couple of glitches with the room but a new one was found for us straight away. The pool/gym was only open for a couple of hours in the morning and for a few hours later in the afternoon/evening so we had little chance to use the facilities which was disappointing. Also there was a coffee machine in our room and there were only 2 coffee pods (2 cups of coffee) available to us free of charge for our whole 5 nights stay!!! If you used more than 2 they were charged from the mini bar at 2 euros each!! When questioned the lady told me 'it was the decision of management' I went and bought my own instant coffee. The hotel was not disappointing but there wasn't anywhere to sit, apart from reception, during the day unless you sat in your room. The rooms were very dark and poorly lit so difficult to work in there.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018