Luxury Suite | Living room | 22-inch flat-screen TV with cable channels, TV

Reviews of Van der Valk Hotel Antwerpen

4 out of 5
Van der Valk Hotel Antwerpen
Luitenant Lippenslaan 66, Antwerp

Reviews

8.4

Very Good

Rating 10 - Excellent. 284 out of 767 reviews" "
Rating 8 - Good. 339 out of 767 reviews" "
Rating 6 - Okay. 105 out of 767 reviews" "
Rating 4 - Poor. 29 out of 767 reviews" "
Rating 2 - Terrible. 10 out of 767 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ERKAN

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for staying around Antwerp
Stayed 1 night in Dec 2023

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Joyseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Liam

Stayed 4 nights in Oct 2023

8/10 Good

Andrew

Stayed 5 nights in Oct 2023

10/10 Excellent

Triana, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money and good restaurants
Stayed 1 night in Sep 2023

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Chaim, London

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very nice and comfortable value for money
Stayed 2 nights in Aug 2023

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Reshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pearl anniversary
Had a great time , we definitely be back as long as we a get a room with same views
Stayed 1 night in Aug 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - luxury, location, wow
Complete luxury - loved the green black colour / decor! Everything was in the room (Comfort Room) that was needed for what we needed for 2 nights. Could not fault it - definitely would come back again and highly recommend. Thanks for an amazing stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chaim, London

Stayed 1 night in Jul 2023

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Chaim, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 2 nights in May 2023

8/10 Good

Samuel

Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from FO on Mar 23, 2023
Beste Ray,Wat leuk om te lezen dat u ons zo'n goede punten geeft. Bedankt hiervoor!Hopelijk kunnen we u nogmaals verwelkomen bij ons.Met vriendelijke groeten,Team Van der Valk Hotel Antwerpen

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Donald, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived on a Thursday afternoon and were able to check in early. Unfortunately, there were meetings going on both in the hotel and the adjacent Business Center and we could not find a parking spot. We did eventually park in the bicycle area, and moved the car later when the meetings were finished. The hotel staff were friendly and spoke English. The swimming pool was wonderful, especially since we were the only swimmers during the late afternoon.
Stayed 2 nights in Mar 2023
Response from FO on Mar 23, 2023
Dear Donald,Thank you very much for taking the time to share your feedback.How nice to read that you give us a very nice score and you enjoyed your stay. We will definitely share your compliments among the staff.Our apologies that parking space was limited. We hope our colleagues informed you that we also have underground parking. We hope to welcome you again on your next visit to Antwerp.Kind regards,Team Van der Valk Hotel Antwerpen

10/10 Excellent

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beste van der valk hotel wa ik al gehad heb Vriendelijk , proper , alles op kamer wa nodig is en super ontbijt
Response from EG on Jan 18, 2023
Beste Alain,Bedankt voor deze prachtige score! Wat fijn om te lezen dat onze kamers in de smaak vallen.Uw complimenten zullen wij zeker delen onder de medewerkers.Hopelijk kunnen we u nogmaals verwelkomen bij ons.Met vriendelijke groeten,Team Van der Valk Hotel Antwerpen

10/10 Excellent

Chaim, London

10/10 Excellent

Chaim, London

Stayed 1 night in Nov 2022

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was noise in my room from the place(i think the laundry) unterneed my room ,all night . For the rest no complains .
Stayed 9 nights in Sep 2022
Response from Reception on Sep 24, 2022
Dear, thank you for giving us your feedback. We're sorry to read that there was a noise in the room. We work with an external laundry service so it is unlikely that this is where the noise came from. Please do not hesitate to contact the reception next time you're staying with us. Our colleagues may be able to solve this during your stay. Best regards, Team Van der Valk Hotel Antwerpen

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Bad stay all around. Unpleasant staff.
Stayed 1 night in Aug 2022
Response from Van der Valk Hotel Antwerpen on Aug 11, 2022
Dear, thank you for sharing your feedback. Unfortunately your feedback is anonymous so we cannot reply accordingly and would like to solve this matter. Please do not hesitate to contact us via info@antwerpen.valk.com with your personal details and reservation number if available. Best regards, Team Van der Valk Hotel Antwerpen

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
The person that checked me in was very pleasant but did not know what she was doing. Apart from that almost The entire staff was rude, unaccommodating and just didn’t care. I will try my best to avoid this brand.
Stayed 1 night in Aug 2022
Response from Van der Valk Hotel Antwerpen on Aug 11, 2022
Dear, thank you for sharing your feedback. Unfortunately your feedback is anonymous so we cannot reply accordingly and would like to solve this matter. Please do not hesitate to contact us via info@antwerpen.valk.com with your personal details and reservation number if available. Best regards, Team Van der Valk Hotel Antwerpen

10/10 Excellent

Linyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 1 night in Jul 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast ever in a very comfy hotel!
Very well run, clean and comfortable hotel with an excellent restaurant that provides one of the best breakfasts you will ever have.
Stayed 1 night in Apr 2022
Response from Elleke on Apr 26, 2022
Dear Mike, Thank you very much for visiting our hotel. Thank you for taking the time to share your experience of your recent stay with us. We are very happy to read that you enjoyed our service and the extensive breakfast buffet. Our colleagues do their utmost every day to provide a wonderful and extensive breakfast buffet for our guests and it is very nice you enjoyed it so much. I am happy to pass on your compliments to our colleagues. Hopefully we will be able to welcome you to the hotel or restaurant again! Kind regards, Elleke Shiftleader Van der Valk hotel Antwerp

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Katleen - Front Office Manager on Apr 22, 2022
Beste Ray, Bedankt voor uw bezoek aan ons hotel! Wat een prachtige score! Hartelijk bedankt hiervoor. Wij hopen u nogmaals bij ons in het hotel en of restaurant te mogen verwelkomen. We kijken er alvast naar uit! Met vriendelijke groeten, Katleen - Front Office Manager Van der Valk Hotel Antwerpen

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Chaim, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 1 night in Feb 2022
Response from Front Office Manager on Feb 26, 2022
Dear Chaim, Thank you very much for visiting our hotel. Very nice that you took a moment to share your experience with us. The satisfaction of our guests is very important to us and it is nice to know that we have contributed to this with our service and hospitality. I am happy to pass on your compliments to our colleagues. Hopefully we will be able to welcome you to the hotel or restaurant again! Kind regards, Katleen - Front Office Manager Van der Valk Hotel Antwerp

10/10 Excellent

Elizabeta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, doesn’t disappoint
Great hotel to stay on business. Very comfortable and centrally located. Convenient for parking and easy to get in and out of the city.
Stayed 2 nights in Jan 2022

10/10 Excellent

Tea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. We really appreciated the onsite parking and the breakfast is one of the best hotel breakfasts we had. The staff is friendly and helpful, we also enjoyed the pool and sauna.
Stayed 2 nights in Dec 2021

10/10 Excellent

JAYNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find off the motorway, free parking, excellent staff, good food and bar... although the bar could stay open a little later for residents!
Stayed 3 nights in Oct 2021

8/10 Good

Stijn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay
Fast check-in. Recently refurbished. Nice , modern & clean look. Good breakfast.
Stayed 1 night in Sep 2021

10/10 Excellent

Chaim, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Food was delicious.
Stayed 4 nights in May 2021

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a very comfortable hotel
Very clean and attractive hotel. The staff were friendly and welcoming as much as they can be with COVID-19 restrictions.
Stayed 2 nights in Mar 2021
Response from Simona on Apr 15, 2021
Dear Steven, Thank you for your visit at Van der Valk Antwerpen. Lovely to read our staff made your experience in our hotel complete. We hope to welcome you again in the near future. Friendly greetings, Simona Strakayova Front Office Manager Van der Valk Hotel Antwerpen

8/10 Good

Mark

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real friendly staff, updated my check-in date super quick and allow early check-in hour. Thx team
Stayed 1 night in Feb 2021
Response from Simona on Apr 15, 2021
Dear guest, Thank you for your visit at Van der Valk Antwerpen. Lovely to read our staff made your experience in our hotel complete. We hope to welcome you again in the near future. Friendly greetings, Simona Strakayova Front Office Manager Van der Valk Hotel Antwerpen

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Steak
Really nice place to stay. Very clean and comfortable. All staff are very friendly and courteous. Food is room service only, but absolutely amazing steak!! The only downside in this 4 star hotel, is the cheap toilet rolls! Apart from that, I would thoroughly recommend this lovely hotel 👍
Stayed 2 nights in Dec 2020
Response from Simona on Apr 15, 2021
Dear Steven, Thank you for your visit at Van der Valk Antwerpen. We truly appreciate you sharing your great comments about our hotel. It is always great to read such praise of our wonderful staff. Hopefully we can welcome you again in the near future. With kind regards, Simona Strakayova Front Office Manager Van der Valk Hotel Antwerpen

10/10 Excellent

r vandenlangenbergh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT & CLEAN place to stay!
Staff is extremely friendly and rooms are very clean and well equipped - Nice coffee maker and hair blower and ironing board and in-room safe all in great working condition. A/C was well enjoyed during the heatwave!
Stayed 3 nights in Aug 2020
Response from Simona on Aug 30, 2020
Dear guest, Thank you for your visit at Van der Valk Antwerpen. We truly appreciate you sharing your great comments about our hotel. It is always great to read such praise of our wonderful staff. We are happy to read that you enjoyed our facilities. Hopefully we can welcome you again in the near future. With kind regards, Simona Strakayova Front Office Manager Van der Valk Hotel Antwerpen

8/10 Good

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beds
Great beds! Nice bar. Is under construction now but very kindly the hotel let me know in advance so was no surprise for me. I requested 2 beds as I went with a girlfriend and I got 2 splendid beds, had a very nice weekend. Certainly I would consider this hotel chain to go back. All very good!
Stayed 1 night in Nov 2019

6/10 Okay

VARIN

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Room was still very old and a bit smelly from the floor.
Stayed 1 night in Nov 2019
Response from Simona on Nov 13, 2019
Dear Varin, Thank you for your visit at Van der Valk Antwerpen. Recently we started a complete room renovation. The renovation will be complete in September 2020 and we will have a total amount of 237 rooms. Do not hesitate to contact our 24-hours reception if you have any difficulties in your room. We’re looking forward to the result and hope to be able to share this with you. With kind regards, Simona Strakayova Van der Valk Hotel Antwerpen

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019