Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.2 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
by A verified travelerfrom singapore
2 star hotel near beachPosted Feb 26, 2015
Very disappointing. The photographs of the hotel shown in the website is misleading. It appears to be a posh hotel but actually a very run down hotel, looks like a few old apartment converted to hotel and a few blocks connected together. Staff were unfriendly. I booked the hotel at the rate with 'seaview'. But upon entering the room, I noticed that my room was without seaview, blocked by roof and facing a miserable small swimming pool. I asked the hotel since I have paid a higher rate with seaview, she just told me that there was no room available. I then realized that that they had earlier changed my room without my permission, from 503 to 109 as shown by the handwriting in the breakfast coupon. I told the staff that they should charge me a lower rate but she just kept silence. I requested for the room change for the next day. She said she would speak to her manager. The next morning, I was told that no room was available. I was utterly disappointed. Breakfast was bland and not much variety. The TV power cord in my room was loose. Every day, I have to adjust the power cord before I could turn on the TV. I told my friends and colleagues not to stay in this hotel. Sorry to say that but that's my honest opinion.
Recommendedby A verified traveler
Posted Sep 20, 2013 on Hotels.com
Recommendedby Love to Travelfrom Frisco, Colorado
great location and roomPosted Apr 8, 2013 on Hotels.com
Room was clean and comfortable; we booked a Superior Ocean View room and we were very happy with it. Staff was friendly and helpful. Location was perfect for walking around town and it is right on the Ao Nang Beach. Breakfast left a lot to be desired. Even thought it was included in the cost of the room we choose to eat breakfast at the Black Canyon Coffee shop just down the street. We would stay here again, besides the breakfast the experience was very nice.
by Johnfrom AUSTRALIA
DISSAPPOINTEDPosted Mar 4, 2013
Pros: Breakfast was great with a great view.
Cons: Leaking sink and associated smell.
Location: Great location with any easy walk to anything in Ao Nang
The bed may as well as been a bunch of rocks and we had to get a number of blankets to cover the mattress to make it bearable. The sink in the bathroom leaked and gave the room a musty smell.Everyday for our 7 nights we had to chase up towels , water or something. Staff were always apologetic but it was simply not up to standard Breakfast was great in a great location.
for Familiesby A verified traveler
Posted Feb 16, 2013 on Hotels.com
for Familiesby Hasse
2 pensionärer i Ao NangPosted Feb 4, 2013 on Hotels.com
Dåligt underhållen pool. Flera lösa mosaikplattor och obefintlig fogmassa. Endast ett fåtal solstolar och ännu färre madrasser. Rummet helt ok på fjärde vån. med fin utsikt men dåligt med garderobsutrymme och få lådor.Rummet kändes litet endast ett sängbord men bra dusch och toalett med betonggolv!! Trevligt med frukost nere vid stranden. Tveksamt om det var prisvärt?