Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Alabama

Nice facility, did not meet service expectations

Posted Jun 30, 2015
Pros: Location. Master bedroom size - very comfortable
Cons: Service
Location: Fishing. Shopping downtown.
Towns like Apalachicola would likely rely heavily on tourism based on its coastal locale and role in supplying good seafood across the southeast. At least, the chamber of commerce ought to be figuring out how to lift this town out of what appears to be a challenging economic backdrop. So when I stumbled across the Water Street Inn & Marina, I thought maybe a turnaround of sort were underway. The hotel appears to be recently renovated. It sits over the Apalach waterway and balconies supply incredible views of sunrises. The room layout is good and comfortable, though be prepare that the "second" bedroom in your suite is not bigger than a typcial walk-in closet. They have some work to do on pest control. I was warned by the staff that not taking trash out daily meant "sugar ants" would invade any food items not discarded. This was mildly disappointing. The staff did not seem to mind, however. They seemed rather ambivalent about of the needs of the guests. They shut the office down at 11pm at night. You are toast if locked out of the room or need any help beyond then. They don't open till 8am. We had a couple requests from them that did not get warm responses: matches for cigars to smoke outside; my room wasn't cleaned one day, and a shortage of shampoo. The service is just terrible. I hope the hotel owners in the beautiful town of Apalachicola find a way to encourage its tourism workers to take pride in serving the people there to prop up the economy.
5 out of 5
for Everyone
by A verified traveler from London,

Great quiet location in a wonderful town

Posted Jun 18, 2015
Really enjoyed our stay here. Spotlessly clean our suite was huge. Having a washing machine and dryer was an added bonus. Could not fault the staff. Top class!
4 out of 5
for Everyone
by A verified traveler from Florida

Posted Jun 17, 2015
Pros: The screened balcony overlooking the river was my favorite feature. The breakfast basket was a great idea-didn't have to go downstairs for breakfast.
Cons: Include a copy of instructions re accessing internet in room.
Location: Good location-easy walk to town and numerous restaurants that were not part of 'chains'.
There was a problem with accessing the internet the night we checked in which was attributed to the cable company. Still couldn't access the next morning-it took several calls to front desk to get them to send up someone who explained the procedure. Other than that, staff was very helpful.
3 out of 5
for Everyone
by A verified traveler from London, UK

A good hotel in a lovely town, but poor breakfast

Posted May 25, 2015
Pros: Great location within walking distance of the main town with generally good facilities
Cons: Yes, the breakfast. Please provide a bowl of fruit and some croissants with jam at least!
Location: Great "old" town with some interesting shops and buildings on the river front. The locals were very friendly and welcoming.
As it was the most expensive hotel on out one week trip, we had high expectations. The rooms were clean and to a high standard. There was a terrific view of over the river and swamps. However, as breakfast was included we were expecting a little more than the small yogurt, small plastic container of fruit and muffin provided each day. On holiday, breakfast is one of the most important meals of the day and we look forward to proper sized breakfast each day. This was particularly disappointing as the breakfast for two was really only suitable for one person! It meant that we had to go out and pay for proper breakfast each day which was disappointing given the high cost of the room. To make it worse, we left one of the muffins on the first day to eat later on expecting a further two muffins to be delivered for breakfast for the following day. Much to our surprise and disappointment, only one muffin appeared!
5 out of 5
for Everyone
by A verified traveler from Atlanta GA

Great hotel- all are condos on the river-

Posted Apr 27, 2015
Pros: View and lots of space- equipped with all we needed-
Location: Walked to Orman House and Chapman botanical Gardens- toured both- toured Raney House- great docent- Took river cruise from Maritine Museum-
We had master bedroom with separate small day bed room- 2 full bathrooms, living room area kitchen and huge screen porch overlooking river- a few shrimp boats passed by each evening and morning- city is quaint- able to walk to restautants ( we loved Up The Creek ) casual restaurant 1/2 block from hotel- Lady checking us in and out very pleasant-
5 out of 5
for Families
by A verified traveler from Ann Arbor, Michigan

Very quiet setting. Best vacation ever.

Posted Apr 17, 2015
Pros: Laid back. I never felt rushed. Staff friendly. My kids loved the hotel cats.
Location: Very convenient to Sir George State Park and dunes. Best restaurant was Carolines.
Plenty of towels. Quiet. Friendly staff...very helpful on where to eat, places to see. Very accomodating. Would recommend stay for other family members and friends.
4 out of 5
for Everyone
by A verified traveler

Posted Mar 22, 2015
Beautifully decorated and loved the basket of muffins, fruit and yogurt in the refrigerator...only negatives were a small pool and the screened in porch that obstructed the view.
5 out of 5
for Everyone
by A verified traveler

Beautiful accomodations

Posted Mar 20, 2015
Pros: see above
Cons: housekeeping was a bit inadequate.
Location: The foodwas great and shopping was fun in Apalossacola.
we had a bit of trouble finding it especially at night but once there was worth the search. the bed was comfortable and the kitchen facilities were great. the kitchen wear was a bit sparse but adequate..the view from our room and the balcony was super. we loved the hotel and town and will try to return again. june thompson
4 out of 5
for Couples
by David from Naples, FL

Relaxed town with no pretense

Posted Mar 17, 2015 on Hotels
A beautiful setting and view. Great lanai. Excellent all in all.
4 out of 5
for Business Travelers
by William from Phoenix

Wtaer Street Hotel: I would go back

Posted Mar 12, 2015 on Hotels
I liked this hotel! Right on the water, huge rooms, full kitchens, balconies. Fantastic views from 3rd fl room. Fast internet and close to good restaurants (I am a business traveler so those are important). The only negatives were a noise from a motor next to the bedroom (not really loud, but there) and no regular coffee with the coffee pot.I would go back and stay a while.