Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2015
While the room and hotel were very nice, We had guests in the room next to us who were very loud and not very nice. If they are going to have groups (in this case male bowlers) who in tend to party and stay out late, it would be greatly appreciated if they would keep them in areas separated a little from your normal visiting guest.
Comment from Hotel Management
Jan 22, 2015 by Ashley, Hotel Management
We appreciate you taking the time to share your experience. We apologize for the experience you shared and your comments are important to us. We hope we can meet your satisfaction in the future and we hope to see you again when your travels bring you back to the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Staff and Service

Posted Jan 6, 2015
Location: Shop at the Fox Valley Mall and eating options are many. Visit with family.
We have stayed here before and are so pleased with our experience. The staff is so cordial and ready to help. Breakfast is great and the dining area attendant was very efficient. Housekeeping staff so friendly and well as staff at the main desk. Having fresh fruit available in the lobby was a nice touch.
Comment from Hotel Management
Jan 20, 2015 by Ashley, Hotel Management
Thank you so much for the thoughtfulness of your comments. You have wonderfully described the atmosphere of our hotel & staff. I have shared your comments with the entire team. We look forward to your next stay with us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upper Michigan

Winner Winner!

Posted Dec 29, 2014
Pros: The whole experience was great from parking to hot tub to breakfast and checking in and out. No issues!
Cons: the TV could be a little larger.
Location: Appleton, WI near the Fox River Mall. I am not a mall person but everything else Appleton ahs to offer is nearby. the hotel is right off the highway
One of the best hotels i have ever stayed. The room was clean, orderly and comfortable. Best breakfast ever! Fresh fruit, yogurt and juices. Also eggs, ham, waffle and oatmeal. great way to start a day!
Comment from Hotel Management
Jan 20, 2015 by Ashley, Hotel Management
Thank you for your great review! On behalf of our entire staff at Country Inn & Suites we thank you for your business and are thrilled to see that you enjoyed your time at the hotel. We look forward to seeing you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gladstone, MI

Nice hotel for price! Close to excellent shopping

Posted Dec 23, 2014
Pros: Even though they could update some things in rooms, overall was clean, and cared for. Easy access off freeway. Close to Fox Valley Mall.
Cons: When we arrived, the desk clerk wasn't very hospitable, and we were the only party there.
At first, hotel clerk was unimpressive, but the rest of staff very good. Nestled away in the heart of shopping, and good restaurants!
Comment from Hotel Management
Jan 20, 2015 by Ashley, Hotel Management
We appreciate you taking the time to share your experience. We apologize for the experience you shared and your comments are important to us. We hope we can meet your satisfaction in the future and we hope to see you again when your travels bring you back to the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ldf, wi

Posted Dec 12, 2014
Nice hotel, near the mall, very quiet and clean. We have stayed here before and will stay next time we are in Appleton.
Comment from Hotel Management
Jan 20, 2015 by Ashley, Hotel Management
On behalf of our entire staff at Country Inn & Suites we thank you for your business and are thrilled to see that you enjoyed your time at the hotel. We look forward to seeing you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and restaurants

Posted Dec 7, 2014
Friendly staff, easy check in. Great variety at breakfast.
Comment from Hotel Management
Jan 20, 2015 by Ashley, Hotel Management
Thank you for taking the time to complete a review. Your feedback is important to us and I have shared your compliments with our staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

close to mall

Posted Nov 24, 2014
Staff was helpful. Our first room was cold and staff tried to reset it. Was unable to and was moved to a different room.
Comment from Hotel Management
Jan 22, 2015 by Ashley, Hotel Management
On behalf of our entire staff at Country Inn & Suites we apologize for the experience you shared regarding the heat in your room. Your comments are important to us to help us fine tune our operations. We hope we can meet your satisfaction in the future and we hope to see you again when your travels bring you back to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
Hotel was easy to find. Room was clean, comfy bed & nice HOT shower.
5 out of 5
Recommended
for Getaway With Friends
by Margaret

Posted Oct 22, 2014 on Hotels.com
Comment from Hotel Management
Jan 22, 2015 by Ashley, Hotel Management
We appreciate your great review! We look forward to seeing you again on your next visit!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Close to shosand frestsusnts

Posted Oct 18, 2014
Friendly staff. Room was clean. Breakfast was good