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Reviews of La Quinta Inn & Suites by Wyndham Appleton College Avenue

3 out of 5
La Quinta Inn & Suites by Wyndham Appleton College Avenue
3800 West College Ave, Appleton, WI

Reviews

7.4

Good

Rating 10 - Excellent. 306 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 143 out of 1001 reviews" "
Rating 2 - Terrible. 83 out of 1001 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Homer, Manistique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the middle of renovation
Stayed 1 night in Apr 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The people were nice. Terrible amenities. Pool ADA access not working. Hot tub & Sauna also on fritz. We purposely selected the hotel for the pool for disabled. And, loud noises every day with dog barking and in/out traffic by visitors.
Stayed 6 nights in Mar 2024

10/10 Excellent

Fong

Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here, not a nice place and very inconvenient. Our room was right next to a dumpster that was used late into the night and then emptied early in the morning. Our beds were so broken down, there was a huge dip in the center. They falsely advertised about free airport shuttles and parking. We were charged $5 a day and had to find our own ride back from the airport. It would have been cheaper and more convenient to just park at the airport.
Stayed 1 night in Mar 2024
Response from Andre'-Assistant General Manager on Mar 23, 2024
Thank you for taking the time to review your stay with us at the Laquinta Appleton. We take our customer reviews very seriously and customer satisfaction is our #1 goal. I'm sorry that you didn't enjoy your stay, I've informed maintenance to take a look at the beds in your room. I sincerely apologize for the miscommunication of our shuttle policy and any inconveniences it might have caused. Hopefully in the future you can give us another chance to better serve you and show you that we are seriously committed to customer satisfaction. Thank you again for your time and have a wonderful day.

6/10 Okay

Jeff

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent, staff was nice. Only negative was too much air freshener smell.
Stayed 2 nights in Feb 2024
Response from Kassandra P, General Manager on Mar 11, 2024
Hi Deborah-Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and apologize there was a strong air freshener smell. I am glad that you were able to enjoy our staff and your stay. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

2/10 Terrible

Todd

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stained bedsheets. No water pressure. Breakfast was an hour late. Damaged room door. The entire building smells.
Stayed 2 nights in Feb 2024
Response from Kassandra P, General Manager on Feb 25, 2024
Hi Todd,Thanks for taking the time to review your stay at La Quinta Appleton. We appreciate your feedback and apologized that you experienced issues during your stay. Breakfast during the week runs from 6am to 9am and was on time all week. I will have housekeeping look into the additional issues you described. Thank you for telling us about your stay, we will work to improve for your next visit.Thanks-Kassandra P- GM

10/10 Excellent

Lanae, Waupaca

Stayed 1 night in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kassandra P, General Manager on Feb 12, 2024
Hi Donald!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that your stay was good overall. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kassandra P, General Manager on Jan 31, 2024
Hi Dylan!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

8/10 Good

Devin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, affordable, clean, hotel.
Stayed 5 nights in Jan 2024
Response from Kassandra P, General Manager on Jan 31, 2024
Hi Devin!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed the cleanliness at our property. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

10/10 Excellent

Jose l

Stayed 1 night in Jan 2024
Response from Kassandra P, General Manager on Feb 12, 2024
Hi Jose!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that your stay was good overall. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Kassandra P, General Manager on Jan 31, 2024
Hi Ruth!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

6/10 Okay

patrick or Joan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Golf trip
Every thing was good except when I got to get ready for the airport my shower wouldn’t turn on they offered to move me but it was too late I already got dressed for the airport he didn’t offer to give me my money back
Stayed 1 night in Jan 2024
Response from Kassandra P, General Manager on Jan 31, 2024
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and apologize that there were issues with the shower in your room. If you are in the area again, please reach out and I will give you a discount on your stay. Sincerely,Kassandra P- General Manager

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kassandra P, General Manager on Jan 31, 2024
Hi Deborah!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay! We hope to see you again in the future!Sincerely,Kassandra P- General Manager

10/10 Excellent

Kong Meng

Liked: Staff & service
Staff was very friendly and helpful! The rooms were good overall. They do offer complimentary shuttle to the airport via cab or Lyft! Breakfast was simple but quick with hot and cold items! Highly recommend for a cheap stay!
Stayed 1 night in Jan 2024
Response from Kassandra P, General Manager on Jan 31, 2024
Hi Kong!Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed our staff, shuttle options, and breakfast. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

6/10 Okay

Nancy

Traveled with family
Disliked: Amenities, property conditions & facilities
Really needs updating. No daily maid service. Would not rebook. Not up to average standards
Stayed 4 nights in Jan 2024
Response from Kassandra P, General Manager on Jan 8, 2024
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and apologize that there were issues experienced during your stay. We are working on updates to the property and do have daily maid service upon request. We hope you will give us another chance in the future once completed.Sincerely,Kassandra P- General Manager

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kassandra P, General Manager on Jan 8, 2024
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

10/10 Excellent

Christal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kassandra P, General Manager on Jan 8, 2024
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

6/10 Okay

Jeanne, Dade City

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was great. Beds were old and sagging. Tub was VERY slippery. Carpet was EXTREMELY dirty.
Stayed 2 nights in Dec 2023
Response from Kassandra P, General Manager on Jan 8, 2024
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and apologize that there were issues with the tub, carpets, and beds in your room. I will have housekeeping and maintenance address the issues you described. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

10/10 Excellent

Michele R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Kassandra P, General Manager on Jan 8, 2024
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay. We hope to see you again in the future!Sincerely,Kassandra P- General Manager

2/10 Terrible

Earl

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole place when you walked in was under construction, everything was covered with plaster and dust awful hard to find the room could hardly find the elevator
Stayed 1 night in Dec 2023
Response from Kassandra P, General Manager on Dec 19, 2023
Hi Earl,Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and apologize that the lobby was undergoing renovations. I was happy to see that we were able to get you booked in a room out side of that zone. I hope that you will give us another chance in the future, once updates are complete. Sincerely, Kassandra P- General Manager

2/10 Terrible

Stephan

Disliked: Cleanliness, property conditions & facilities, room comfort
Turned out the hotel was under construction. Our room was in the middle of it . Very noisy. Very dirty. Drywall dust everywhere . On one day during construction power went out they never informed power would be out . Wound up stuck in shower full of soap in the dark . Hotel did nothing to rectify.
Stayed 3 nights in Dec 2023
Response from Andre' Wilson - Assistant General Manager on Dec 16, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We take our guest reviews very seriously and customer satisfaction is our #1 goal here. I apologize for the renovations causing inconveniences during your stay, unfortunately we had a power issue that needed immediate attention so we had to shut off power for short period of time. Since your stay was a prepaid through a third party, we were unable to make any changes to your reservation.

10/10 Excellent

Joshua

Traveled with family
Great
Amazing room. Pool was very clean. Great price and the breakfast was awesome.
Stayed 7 nights in Dec 2023
Response from Andre' Wilson- Assistant General Manager on Dec 13, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We take our guest reviews very seriously and customer satisfaction is our #1 goal here at the La Quinta Appleton. I'm very pleased to see that you enjoyed your room, the pool and breakfast. We appreciate your business and hope to serve you again in the future.

2/10 Terrible

Shaina

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This particular property was under a big renovation. The fire department followed us in the building upon arrival and the staff was all wearing N95’s. The hotel, halls and rooms were covered in a fine dusting coating. We ended up not staying and asked for a refund. These renovations were never listed in their website, had we know we would have booked elsewhere.
Stayed 1 night in Dec 2023
Response from Andre' Wilson - Assistant General Manager on Dec 10, 2023
Thank you for taking the time to give us a review of your stay, we take our guest reviews very seriously and customer satisfaction is our #1 goal here at La Quinta Appleton. I'm sorry that the renovations and updates caused an issue with your stay. I hope you give us another chance in the future when the work is done. Thank you for your time and have a wonderful day.

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They failed to disclose that the hotel was in the middle of a major renovation. Dust covered the entire building. Once we got into our room it was very run-down. The room smelled of weed and cheap dollar-store tropical air freshener. The bathroom was dingy, and the light flickered. We did not stay, we got a room at another nearby hotel. We have stayed at this location before, so very disappointed in our experience. Maybe after the renovation we can give it another shot!
Stayed 1 night in Dec 2023
Response from Andre'-Assistant General Manager on Dec 7, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton, we take our customer reviews very seriously. Customer satisfaction is our #1 goal and we aim to meet our guest standards. I apologize that the renovations and updates caused inconveniences to your stay. I hope you can give us another chance in the future once everything is done to better serve you and exceed your expectations.

4/10 Poor

Leslie

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property needs updating which they are working on but the rooms are dirty and dingy. Our toilet couldn’t stop running so we had to change rooms
Stayed 1 night in Nov 2023
Response from Andre'-Assistant General Manager on Dec 2, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We take our guest reviews very seriously and customer satisfaction is our #1 goal here. I apologize if the renovations caused any inconveniences to your stay and for the toilet. I'll forward that issue to maintenance department. I hope when the updates are done you will give us another chance to better serve you. Thank you again for your business and have a wonderful day.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Andre'-Assistant General Manager on Nov 29, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton, we appreciate and take our guest reviews very seriously. I'm pleased that you enjoyed your stay with us and we hope to see you again in the future.

6/10 Okay

Jeffrey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Andre'-Assistant General Manager on Nov 23, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We take our customer reviews very seriously and customer satisfaction is our #1 goal here. Thank you for your business and hope to serve again in the future.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
We've been coming here since the 90's since it has the best and biggest pool around. We do miss the hot tub and sauna tho, those were closed. The hotel is undergoing a remodel so we will be interested to see how it turns out. We never heard the remodelers and our stay was nice and quiet. So many restaurants close by. The hotel has so much potential so hopefully it will rise to it.
Stayed 1 night in Nov 2023
Response from Andre'-Assistant General Manager on Nov 23, 2023
Thank you for taking the time to review your stay with us. We take our customer reviews very seriously and I'm glad you enjoyed your stay. I'm excited for the renovations and updates to the hotel as well and we hope to serve you again in the future when the job is finished.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Andre'-Assistant General Manager on Nov 18, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We take our customer reviews very seriously and customer satisfaction is our #1 goal here. We thank you for your business and hope to serve you again in the future.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked me in was fast and friendly big thumbs up!
Stayed 1 night in Nov 2023
Response from Andre'-Assistant General Manager on Nov 16, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton, customer satisfaction is our #1 goal here. I'm pleased that you enjoyed your stay with us and hope to see you again in the future. Thank you for your business and have a wonderful day.

8/10 Good

JAMES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andre'-Assistant General Manager on Nov 3, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We take our guest reviews very seriously and customer satisfaction is our #1 goal here at the La Quinta Appleton. I'm happy that you enjoyed your stay with us and hope to serve you again in the future.

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we got up and down for complimentary breakfast there was minimal food. Nothing replenished the option were bad toast or days old pastrys.
Stayed 1 night in Oct 2023
Response from Andre'-Assistant General Manager on Nov 2, 2023
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and take our guest reviews very seriously. We do apologize about the breakfast and any other inconveniences during your stay. We are looking forward to updates to the property in the future. Sincerely,

8/10 Good

Steven

Great location for my needs
Stayed 1 night in Oct 2023
Response from Andre'-Assistant General Manager on Nov 2, 2023
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you enjoyed your stay.

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Andre'-Assistant General Manager on Nov 9, 2023
Thank you for taking the time to review your stay with us at the La Quinta Appleton. We appreciate and take our customer reviews very seriously. Customer satisfaction is our #1 goal here at the La Quinta Appleton and I'm very pleased that you enjoyed your stay. Thank you for your business and have a wonderful day.

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find correct exit to where I parked, ended up walking around entire property to find my car
Stayed 1 night in Sep 2023
Response from Andre'-Assistant General Manager on Oct 20, 2023
Thank you for taking the time to give us a review of your stay with us at the La Quinta Appleton. We take our customer reviews very seriously and customer satisfaction is our #1 goal here at the La Quinta Appleton. We appreciate your business and we are delighted that you enjoyed your stay.

6/10 Okay

Jen

Traveled with family
Disliked: Amenities
D
Stayed 5 nights in Sep 2023
Response from Andre'-Assistant General Manager on Oct 6, 2023
Thank you for taking the time to give a review of your stay with us at the La Quinta Appleton. We take our customer reviews very seriously and our goal is to have every guest leave with a smile when they check out from the La Quinta Appleton. I apologize for the issues with the cable boxes, we are currently resolving that issue. Thank you for choosing the La Quinta Appleton and hope to see you again soon.

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
Great location, great staff. Need to update the TV/cable system, 3 night stay and TV never worked. Staff were great in giving us new remotes but clearly not a remote problem.
Stayed 3 nights in Sep 2023
Response from Andre'-Assistant General Manager on Oct 2, 2023
Thank you for taking out the time to leave a review about your stay with us at the La Quinta Appleton. Customer satisfaction is our #1 goal here at the La Quinta Appleton. I apologize for issues with your tv and we are currently accessing the issue. We take our customer reviews very seriously and appreciate you as a guest.

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I way over paid for this room . Will never book here again at rates like these for a facility so run down and out dated...
Stayed 1 night in Sep 2023
Response from Andre'-Assistant General Manager on Oct 2, 2023
Thank you for taking out the time to leave a review about your stay with us at the La Quinta Appleton. I'm sorry you didn't enjoy your stay with us. Customer satisfaction is our #1 goal here at the La Quinta Appleton. The La Quinta Appleton will be undergoing a renovation in the future, so hopefully you can give us another chance to better serve you and other guestes. We take our customer reviews very seriously and appreciate you as a guest.

10/10 Excellent

Megan

Stayed 1 night in Sep 2023
Response from Andre'-Assistant General Manager on Oct 20, 2023
Thank you for taking the time to give us a review of your stay with us at the La Quinta Appleton. We take our customer reviews very seriously and customer satisfaction is our #1 goal here at the La Quinta Appleton. We appreciate your business and we are delighted that you enjoyed your stay. I apologize for the construction, it's a headache for all of us.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having two restaurants close by.. The road/parking lot coming in, isn't in the best shape
Stayed 1 night in Sep 2023
Response from Andre'-Assistant General Manager on Sep 28, 2023
Thank you for taking the time to give us your review, we take our guest reviews very seriously. Customer satisfaction is our #1 goal here at the La Quinta and I'm very pleased that you enjoyed your stay with us. Thank you again and hope to see you again in the future.

8/10 Good

Kurtis

Stayed 1 night in Sep 2023
Response from Andre'-Assistant General Manager on Oct 20, 2023
Thank you for taking the time to give us a review of your stay with us at the La Quinta Appleton. We take our customer reviews very seriously and customer satisfaction is our #1 goal here at the La Quinta Appleton. We appreciate your business and we are delighted that you enjoyed your stay.

6/10 Okay

David

Traveled with partner
Disliked: Property conditions & facilities
Looks like the property needs a renovation.
Stayed 2 nights in Sep 2023
Response from Kassandra P- GM on Sep 25, 2023
Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and apologize that there were issues experienced during your stay. We are hoping for updates to the property in the near future. We hope you will give us another chance at that time. Sincerely,Kassandra P- General Manager

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was friendly and check-in was quick. Our room was clean, comfortable and spacious. This is our go to hotel when we visit family in the area.
Stayed 4 nights in Sep 2023
Response from Kassandra P. - General Manager on Sep 22, 2023
Hi Ruth-Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are very glad that you enjoyed our staff and your room. We look forward to seeing you again!Sincerely,Kassandra P- General Manager

10/10 Excellent

Melaina

Stayed 2 nights in Sep 2023
Response from Andre'-Assistant General Manager on Sep 28, 2023
Thank you for taking the time to give us your review, we take our guest reviews very seriously. Customer satisfaction is our #1 goal here at the La Quinta and I'm very pleased that you enjoyed your stay with us. Thank you again and hope to see you again in the future.

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kassandra P. - General Manager on Sep 2, 2023
Hi Lana-Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you had a 10/10 experience at our property. We hope that we will see you again in the future!Sincerely,Kassandra P- General Manager

6/10 Okay

Thomas

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Mold on ceiling in bathroom wide spread. Stains on carpet.
Stayed 1 night in Aug 2023
Response from Kassandra P. - General Manager on Sep 2, 2023
Hi Thomas-Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and I apologize about the experience you had in your room. We hope that you will give us another chance in the future to make it right. Sincerely,Kassandra P- General Manager

8/10 Good

Kim M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kassandra P. - General Manager on Sep 2, 2023
Hi Kim-Thank you for taking the time to review your stay at the La Quinta of Appleton. We appreciate your feedback and are glad that you overall enjoyed your stay. We hope that we will see you again in the future!Sincerely,Kassandra P- General Manager