Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby Garrett from Austin, TX
Amazing hotel, off road remote locationPosted Jun 18, 2014
Many issues; most important - checking was bumpy due to hotel had misplaced our prepaid reservation, also hot water needed special instruction but no one spoke English or understood the need even after bringing them to the room for showing. Management resolved issues next morning but staff previous to management being available hung up rather than finding English speaking staff or using Google translate. Much was lost in translation - even so, would still recommend.
for Couplesby Steve from Boston
Good hotel -- not greatPosted Mar 30, 2014 on Hotels.com
The Long Beach seems to be one of the more upscale Canoa Quebrada hotels. The common facilities are very nice and the room was comfortable. Air conditioning was a little hard to set up properly and room service skipped cleaning our room one day. But, I have two big complaints. First, there was almost no one who spoke fluent English at the hotel. If Long Beach wants to be a superior property, they must have more English speakers. The second compaint concerns currency exchange. I wanted to change US Dollars to Brazilian Reais and I was told that the hotel only changed Euros.
for Familiesby A verified traveler from Rio de janiero, RJ, BRAZIL
the best 4 star hotel in Canoa QuebradaPosted Mar 22, 2011
Very good hotel. Amazing view. Very friendly attendents. Walking distance to the beach and ''Broadway''. Take a buggy tour to Ponta Grossa. Fantastic pictures !!!