Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Janefrom York

Service is everything

Posted Oct 8, 2014 on Hotels.com
Lovely clean hotel, in very nice part of Jaca. Room spacious with desk, settee, mini-bar. Didn't have a room with balcony as shown on booking as were on 7 th floor, but had large Velux windows with a good view of town and mountains. Hotel only let down by poor service. Hotel receptionist was less than friendly; when we asked if we would be able to get breakfast in the morning, we were told in a disparaging way "not for that price". Of course we knew that the price was room only. In the morning we went into the coffee shop for breakfast, but no staff appeared even though it was open, so we left and went to a cafe across the road.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 29, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom a

Hotel muy recomendable

Posted Sep 2, 2014
Mi experiencia y de mi familia ha sido muy grata ha sido una estancia en el hotel muy buena el trato de los empleados muy bueno hicimos alguna petición que enseguida nos atendieron.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 1, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cornella

Hotel céntrico con vistas impresionantes

Posted Aug 21, 2014
Muy cómodo,con una arroceria de calidad,vistas a la ciudadela y muy centrico
2 out of 5
by A verified travelerfrom España

Le sobra una estrella

Posted Aug 11, 2014
Pros: nada
Cons: todo
Hotel antiguo y desactualizado, la bañera desconchada, en vez de azulejos tenia papel en la pared y como es de suponer con el agua estaba despegado, con el consiguiente foco de suciedad, La persona que me atendio a la llegada sin ningun tipo de atencion ni amabilidad y la que nos despidio lo mismo, cobrar y punto segun la reserva teniamos derecho a red wifi, y no se molestaron en decirnos la clave para acceder. En definitiva, poca atencion al cliente, y por la clase de hotel en vez de 4 estrellas deberia tener 3, he estado en hoteles de 4 estrellas que le dan 40.000 vueltas a este, con la misma habitacion casi 50 euros mas barata que este. Decepcionado.
4 out of 5
Recommended
for Getaway With Friends
by josé manuelfrom jaen

muy bien en general

Posted Aug 5, 2014 on Hotels.com
Todo correcto, se puede recomendar sin temor a defraudar.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Goede ligging, zolderkamer heerlijk ruim met mooi

Posted Aug 2, 2014
De receptionist kan beter ander werk zoeken want hij werkt daar niet voor zijn plezier, totaal ongeïnteresseerd. Niemand was vriendelijk aan de receptie.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 28, 2014 on Hotels.com