Terrace/patio

Reviews of Courtyard by Marriott Paris Arcueil

4 out of 5
Courtyard by Marriott Paris Arcueil
6 Avenue President Salvadore Allende, Arcueil, Val-de-Marne

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 337 reviews" "
Rating 8 - Good. 139 out of 337 reviews" "
Rating 6 - Okay. 43 out of 337 reviews" "
Rating 4 - Poor. 10 out of 337 reviews" "
Rating 2 - Terrible. 9 out of 337 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
The hotel is about 1/3-1/2 mile from the RER B train station. This is the line that goes into Paris and ends at Charles de Gaulle Airport. It takes about 50 minutes to the airport, about 20 to Saint Michel/Notre Dame. The staff was friendly. We really appreciated that they let us in the room early. My daughter was sick after a 12 hour flight. The room was hot even though it was March. Over 80 degrees. The staff said it was because the AC doesn't kick in until April. We had the window open whenever we were in the room but it didn't help a lot.
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle, Rahway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Aissatou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and very helpful

10/10 Excellent

Roswitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional; the room was very nice and clean. Loved their breakfast area!
Stayed 3 nights in Oct 2023

6/10 Okay

Ahmet Tulpar

Business traveler
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Hospitality Hosts
It was a truly nice facility with restaurant and bar along with free breakfast. The staff spoke English and we’re extremely friendly and helpful,
Stayed 6 nights in May 2023

10/10 Excellent

SRIHARI, PLAINSBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Apr 2023

10/10 Excellent

Miss Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, relaxing stay
Very friendly, comfortable, and welcoming hotel. The staff were very helpful and made us feel very at home.
Stayed 3 nights in Nov 2022

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and good clean environment.
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay. We felt very welcomed! Only downside side was breakfast one morning was overbooked and there was a shortage of food. The staff was doing their best to accommodate all but I believe there was a lack of communication between management and restaurant staff to make them aware hotel would be fully booked.
Stayed 1 night in Aug 2022

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was clean, although the carpet could've used a shampooing. Happy with our stay
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
This was a business trip reasonably located with good access to a selection of eateries close by. Hotel itself has restaurant but last order is taken 9:30pm. Overall cleanliness was good including bathroom although carpets a bit worn. Breakfast reasonable with good selection in nice airy restaurant area.
Stayed 1 night in Jul 2022

2/10 Terrible

Mohammad

Stayed 4 nights in Jun 2022

8/10 Good

Selina

Stayed 3 nights in Apr 2022

6/10 Okay

MAHA

Liked: Staff & service
Disliked: Cleanliness
I liked the location, convenience, and space. I disliked the cleanliness of the bathroom and the limited variety in breakfast buffet.
Stayed 4 nights in Mar 2022

10/10 Excellent

KARIM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Every thing was perfect, very nice hotel and specially excellent and helpful staff (big thanks to Mr Islam). Tout était parfait, superbe hôtel et en particulier un staff excellent et serviable (grand merci à Mr Islam).
Stayed 8 nights in Nov 2021

10/10 Excellent

Yolande

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Maxime - Shift Leader on Oct 9, 2020
Dear Yolande, On behalf of Courtyard by Marriott Arcueil Hotel team, I would like to kindly thank you for your positive review about your stay. We look forward to welcoming you again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
Always good
Stayed 1 night in Sep 2020
Response from Max on Sep 26, 2020
Dear Guest, We were pleased to receive your comments about your stay with us. We look forward to welcoming you again. Warm Regards, Front Desk Team

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and very clean and modern. Excellent breakfast and very friendly staff.
Stayed 5 nights in Feb 2020
Response from Paul on Mar 4, 2020
Dear Michael, Thank you for your comment, we are glad that you enjoyed your stay and we are looking forward your next visit in Paris!

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I already discussed my frustrations and other than an insincere apology, nothing else was done to compensate me for my unfortunate experience
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
If you approach the property on the wrong street it looks closed. It is located on a one way street.
Stayed 1 night in Nov 2019
Response from Paul on Dec 13, 2019
We hope that you enjoyed your stay at our hotel.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff where helpful and friendly. Breakfast was disappointing.
Stayed 2 nights in Nov 2019
Response from Lisa on Nov 27, 2019
Dear guest, We are delighted that you had a pleasant stay with us. We look forward to seeing you again in our hotel ! Best regards, Front Desk Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very pleased with this hotel, great service, clean, nice breakfast.
Stayed 1 night in Nov 2019
Response from Paul on Nov 22, 2019
Dear guest, thank you for your comment. The front desk team.

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Location was close to shopping centre with Star bucks McDonalds etc
Stayed 1 night in Oct 2019
Response from Lisa on Nov 10, 2019
Dear Guest, We are delighted that you have enjoyed the location of the hotel and the benefits it has ! Best regards, Front Desk Team

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019
Response from Lisa on Nov 10, 2019
Dear Guest, We hope you have had a pleasant stay with us and look forward to seeing you again ! Best regards, Front Desk Team

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019
Response from Lisa on Nov 10, 2019
Dear Guest, We hope you have had a pleasant stay with us and look forward to seeing you again ! Best regards, Front Desk Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and courteous. The location of the hotel is perfect with a mall right across the street and two great restaurants. The rooms are very clean. Overall, a great hotel!
Stayed 1 night in Oct 2019
Response from Lisa on Nov 10, 2019
We are delighted that you had a pleasant stay with us ! We look forward to seeing you again in your hotel ! Best regards, Front Desk Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott hotels seldom disappoint. Very dependable which is why they are my preference
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Location Parking was an issue I did not like the idea of not providing room service
Stayed 3 nights in Sep 2019
Response from Lisa on Nov 10, 2019
Dear Guest, We are very sorry for the few annoyances. You've got the possibility to park your car in the carpark of the center mall in front of the hotel. For the room service, you can ask the restaurant and take your plate. We still hope to see you again ! Best regards, Front Desk Team

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2019
Response from Lisa on Nov 10, 2019
Dear Guest, We hope you have had a pleasant stay with us and look forward to seeing you again ! Best regards, Front Desk Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love bed sheets soft, but Towers are old and rough, papier toilette not soft very cheap quality for the type of hotel I stay many times to this hotel first time I don’t like their towels and papier toilette ate breakfast 3 times only croissants and pain au chocolat are not fraîche but coffee excellent,
Stayed 13 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what we expected from a Marriott. The staff was friendly, it was fully booked while we were there due to the world cup being in town, so there was a wait when it came to check in. One item of note is the hotel is not located near the major tourist attractions, however we used Uber and that worked out fine. There is a shopping mall and a few nice restaurants across the street that were very convenient. The room was clean, air conditioned, the beds were comfortable and the balcony was large.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good............................................
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property for the price. That means we were quite a ways from the Paris (tourist) action. We thought we could use the bus system to get to and fro but found it to be complicated. One of the hotel staff shared with us the ease of using the train...which was only a two block walk from the hotel! This was a game changer for us! It was easy to use, took us more places than we knew we wanted to go, and was so affordable. It was nice to step out of the world of being a tourist at the end of the day, riding the train with locals, and walking to our hotel in a neighborhood with family owned restaurants and stores.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

10/10 Excellent

ALORABOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall - very good
Hotel was nice, breakfast ok, room was slightly larger than normal and very quiet, staff were extremely friendly and helpful, location is a bit out of the way but train station is close by for getting to the centre and has a direct link to charles de gaulle which is really handy
Stayed 3 nights in May 2019

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uk to paris
Great hotel,the fact there was no parking was poor as i had driven all the way from the UK !! The Resturant was closed, the breakfast was lovely and the staff were great. I hated paying for internet, that was really cheap of the hotel.
Stayed 3 nights in May 2019

8/10 Good

Elden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
Staff was very helpful and room was clean and modern.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful with directions. Breakfast is delicious. Rooms are very clean and comfortable.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just wish it was closer to the center of the city. It is close to ORLY airport
Stayed 2 nights in May 2019

2/10 Terrible

H.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a happy ending
Hotel location and hardware overall is good. Unfortunately - we purchased quite a bit cosmetic from local pharmacy and stored the purchase in our room. It appears, several items were missing - those, which we purchased in multiple quantity. So, whoever had access to our room did not take the entire purchase, but picked quite some amount of cosmetics... it's ashamed...
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Are very nice And everything was very good
Stayed 3 nights in Jan 2019

6/10 Okay

Pedro

Stayed 2 nights in Jan 2019

8/10 Good

Wasifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 2 nights in Dec 2018