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Reviews of West City Motel

3 out of 5
West City Motel
610 Ballarat Rd, Ardeer, VIC

Reviews

5.8
Rating 10 - Excellent. 5 out of 46 reviews" "
Rating 8 - Good. 11 out of 46 reviews" "
Rating 6 - Okay. 10 out of 46 reviews" "
Rating 4 - Poor. 11 out of 46 reviews" "
Rating 2 - Terrible. 9 out of 46 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

ROB

Stayed 2 nights in Apr 2022

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay at this facility again, I wasn’t able to use the facility even though I paid in advance. Called but only get a recording. I need my money back and my experience was awful.
Stayed 1 night in May 2021

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
West City Motel, Ardeer Vicoria
Clean & reasonably comfortable, but lacking in plates, cutlery & bowls - none of these! Price too high for what wasn't supplied.
Stayed 1 night in Sep 2017

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and run down.
Stayed 2 nights in Jul 2017

4/10 Poor

Joanne , Wangaratta

Liked: Cleanliness, staff & service
Disliked: Room comfort
Somewhere to lay your head
Bed was smaller than a double not a good sleep with 2 people in the bed. Would not stay again

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff good, for the money you get what you pay for.

8/10 Good

Garry, Albury

Disliked: Cleanliness
Affordable pleasant weekend away
The biggest issue was that the booking through Wotif didn't get processed, but the motel was able to accommodate us. Air conditioner was noisy, but apart from that comfortable.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay here again.
Was very dirty. Walls needed cleaning, was gross. I know it was going to be basic but that doesn't excuse the dirtiness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ecconomical and convenient place to stay
Reception staff were very helpfull and accomodating to our needs. Its a very comfortable and affordable place to stay for a family. Very clean room and very quiet. Great value. Will definately stay again. Cheers

6/10 Okay

Jean, Hastings

Disliked: Property conditions & facilities, room comfort
In need of upgrades the heating loud n noisy pre80's cold room but to be expected in melbourne

6/10 Okay

Verified traveler

Liked: Cleanliness
Suited our requirements re visit and location. Good price

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
extremely noisy guest and one guest standing in his door way staring at my rooms door was enough for me to leave quite early

4/10 Poor

mary

Disliked: Property conditions & facilities, room comfort
Not worth the money
We stayed in a family room which was average but you get what you pay for. The reverse cycle was noisy, it sounded like a truck was in the room and the blankets were inadequate for the winter season so it meant no sleep as we either shivered through the night or stayed awake due to the noisy aircon/heater.

10/10 Excellent

macoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Nice place to stay, just near to the CBD of Melbourne, affordable price with great facilities and clean room

10/10 Excellent

WONDIRAD, SYDNEY

Liked: Cleanliness, staff & service
I came let 22/1/16 around 1 am but i got very young officer he gave me the room for my family .the next day he organize me a rental car.this the right person for the motel thanks wondirad.

2/10 Terrible

neil, sth aust

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Filthy .....stains on chairs....furniture broken..overpowering carpet deoderiser..went to have shower couldnt open the glass screen door so went without.....pics on the web nothing like what u get...

4/10 Poor

L, vic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lock everything up
Dirty, very untidy. A lot of rough people in park defiantly not for kids. Best part about the park and cabins was the TV (was not very old)

4/10 Poor

papa roots, Queensland

Disliked: Cleanliness, room comfort
Budget hotel needs improvements
Located away from other services, not tidy with water only availble in the toilet. The bed is really hard.

6/10 Okay

Verified traveler

Disliked: Room comfort
Good for one night stay
It was an average motel. Staff seems friendly enough, but facilities are dated. Walls are a bit thin and some areas of the floor creak. When it's windy, there is a banging noise which I didn't figure out where it was coming from. Location wise it was perfect.

6/10 Okay

Kimberley, Adelaide

Liked: Cleanliness
Disliked: Room comfort
Serviceable, clean, cramped, cheap.
Room was serviceable. Family room but didn't have a bath. 'Kitchenette' consisted of a bar fridge, a microwave, and a kettle, with four mugs and one teaspoon. 'Dining area' was a tiny table (that doesn't seat four) against the wall. Cramped. You get what you pay for, this was cheap, and fine for a short, two night stay, where we barely spent anytime in the room.

4/10 Poor

push, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was always told too tell the truth, but in saying that I was also told if you have nothing nice to say, say nothing......

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Irene, Hampton Park. Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Very clean . Quiet. The bed was very comfortable. Good amenities.

8/10 Good

Amie, Melbourne

Liked: Cleanliness, staff & service
Clean and compact. Friendly service
Exactly what i was expecting, basic but clean small accommodation at a good location. Was very impressed by the friendly service.

2/10 Terrible

chelsea, Victoria

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location
Cold cold cold.!!! Dirty.!! Rooms need maintenance and heating. Air conditioner/heater was useless, would have been warmer to sleep in the car.

4/10 Poor

Lenity, Regional Vic 3500

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location was the only "good" thing about this
Where to begin! After a four night stay, bed wasn't made or towels changed at all. Rubbish emptied once. That was the end of any service. Old very noisy Kelvator air conditioner gave up during second night - (or rather we gave up on the noise and it only was slightly warm air output). No fan working in windowless bathroom. "kitchenette" as described in faclities, turned out to be a kettle with 2 mis-matched mugs and one teaspoon sitting on a miniature microwave, on top of the little refrigerator. No other cutlery, plates or tea towel. No rack or place to put luggage on, just the floor. Needed two hands to open a top lock and handle and lower handle to access room - super awkward and difficult. Double bed which was as described, was a "roll together into the middle" variety and had a doona cover with a burn hole the size of a 50c piece in the non smoking room. Other burns on bathroom basinand cistern toilet cover. Smoking area on adjacent verandah allowed smoke smell to permeate our room via the gap under the door. Altogether not a pleasant experience. Because of the location we endured it. Won't be returning. P.S.- Staff member in "reception" kindly rolled a column oil heater to our room on Day 3 - it was most welcome!

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ruth, Victoria

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good nights' sleep.
The staff were very attentive & polite. The room was old, but clean & comfortable. Bathroom would like a renovation, but quite roomy. We had a good sleep, and will probably be back again next year.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

6/10 Okay

Abu, Sydney, nsw

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing fancy.
Stay at west city motel at Easter long weekend with two young kids. It was ok overall. Nothing fancy. But I wish I pay a little bit more and get a better place.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The hotel was comfortable for what we needed. I just wish the cafe was open on the weekend as that would've made it better.

6/10 Okay

suzy, adelaide

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hungry
Choosing this location for convenience with our planned stay in Mel we were happy with West City Motel customer service especially when been offered a drive to and from the nearest food outlet as their co-joined take away food outlet was closed. Being in the location that West City is, I am sure the take away outlet would be an important asset for West City cliental. Thank you to the young sports gentleman for the lift..

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
I did not like how we had to get out before 10am I couldn't sleep incase my family overslept from having a long night the night before and I was scared incase they just barged in so I didn't have a good sleep. Also it sounded like their were rats in the home.

4/10 Poor

barb, N.S.W

Disliked: Property conditions & facilities
handy to freeway
motel very basic. No hanging space only hook on back of entry door, might be okay for one night but not for any longer. staff knock on door to see if you need anything. Don't think they would service room only if you asked.

8/10 Good

Nathan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel, friendly staff
Nice place, staff were very friendly. I booked online and was set up in a room within half an hour

10/10 Excellent

j a, Frankston North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Adeer
We much enjoyed our overnight stay, and found the staff very polite and helpful. The internet reception was hard to get, and for quite a while we tried to connect it to our ipads, but without success. Notwithstanding, for the price we paid, we feel we got a very good deal, which met our needs.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy neighbors til 2am
The door handle was only half on, so I felt insecure, the light globe was missing in bathroom could only use the heat lamp for lighting, ironing board cover wouldn't stay in place, very uncomfortable bed

4/10 Poor

Jörgen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jarkko, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cheap motel, you get what you pay for
The hotel receptionist treated us well. So the services was ok and own doors to every room so freedom is a plus. As what comes to the hotel room itself: 1. There where birds in the roof of our room. Squiiq Squiiq. 2. Toilet doesnt stop flushing. Flush flush. 3. Wifi works from time to time. Click click. 4. Shower did not work properly, very hard to get proper warmth. Shush shush. 5. No washing of cups + other appliances The bed was in good condition and no mold or anything so thats ok.