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Reviews of Guest Inn

2 out of 5
Guest Inn
2519 W. Veterans Blvd., Ardmore, OK

Reviews

6.4
Rating 10 - Excellent. 86 out of 387 reviews" "
Rating 8 - Good. 112 out of 387 reviews" "
Rating 6 - Okay. 56 out of 387 reviews" "
Rating 4 - Poor. 46 out of 387 reviews" "
Rating 2 - Terrible. 87 out of 387 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
No towels, wall paper falling off the wall
Stayed 1 night in Oct 2023

2/10 Terrible

Darrell

Stayed 1 night in May 2023

2/10 Terrible

Kayli, Seymour

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets, mattress cover, and mattress were stained beyond belief. The bedding was also unchanged. It looked like the bed was just remade after the previous tenant left -- there was literally hair and crumbs all over the bedding, sheets, and pillow cases.

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD
Charge extra for using credit card. Towels were dirty, had to get new ones. Television had no signal, when repairman came, fixed but with very limited selection. Mold at shower, room door and walls. Room overall in poor condition.
Stayed 1 night in Mar 2023

2/10 Terrible

Cicley

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there on a travel assignment… I totally hated the property. I cried and cried the first night. The first night I got there they gave me a room it was HORRIBLE like scary looking it smelled like a ball of cigarette smoke and it was very bad. I requested another room it was a non smoking room well the doors said it it too smelled horrible.The reviews are LIES. It’s nasty roaches and bad roaches everywhere after you get in they start coming out the bed frame cracks in the wall the microwave was nasty the fridge was nasty. It was terrible.No phones and the phone that was in there was old dirty and not working very scary I will never go there again. It really should be shut down. No I was due to check out yesterday but instead I checked out on Tuesday due to a bad fight broke out right next to my room at about 3 in the morning and no police came no hotel staff came… just a bunch of loud crackheads fighting and going nuts. I was LIVID. ITS A LOT man my 2 nights there was SCARY AS EVER… never and I do mean NEVER GO THERE not even sure how it’s still even open! I give that hotel a NEGATIVE 10 stars
Stayed 3 nights in Apr 2023

2/10 Terrible

Faith Ann

Traveled with partner
One bed didn't have a c Comforter no trash can in the room the whole room was nasty
Stayed 2 nights in Mar 2023

4/10 Poor

Clara

Disliked: Cleanliness, amenities, property conditions & facilities
Have duty, roaches
Stayed 1 night in Apr 2023

2/10 Terrible

Laramie

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay at this hotel again very nasty to get up to my room. I needed to take stairs to the stairs were out of commission had to walk a long ways around got ate up by bugs after staying there one night will never go back there again no smoking in the room in the room smells terrible Had to wash my clothes as soon as I got back home.
Stayed 1 night in Mar 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is filthy, and the service is terrible
Stayed 3 nights in Mar 2023

4/10 Poor

Carlos

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was charged twice for the room. Had to call and get a refund. Bed linen was dirty and stained. Hair all over the linens. Bugs in the drawers and bathroom. They didnt want to change the linen until pictures were shown. Didnt even stay the night and decided to drive back home.
Stayed 1 night in Mar 2023

2/10 Terrible

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
cheap price but that's it. Tried 4 non smoking rooms before we got one that didn't reek of cigarette smoke. Bedding had cigarette burns in it. Bathroom sink had only 1 tap that worked. I didn't expect anything fancy but this place is really underwelming
Stayed 1 night in Mar 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property was filthy. Room did not have chair requested one never received one. Curtains have holes in it. The floor was very dirty they're not to go barefooted or with socks. Charge $5 to register if you credit card was not disclosed at time of reservation. But not recommend this place even for your puppy. But not recommend this place to anyone.
Stayed 2 nights in Mar 2023

2/10 Terrible

maria

Disliked: Cleanliness, property conditions & facilities
We didn’t stay
Stayed 1 night in Mar 2023

6/10 Okay

Wenche

Disliked: Cleanliness
Not staying there again
Value for the price but would not stay there again. Sheets and towels were totally worn out and stained. Didn't feel good to sleep in our shower. Windows were so dirty that you couldn't see through them. We really didn't want to touch anything there due to the lack of cleaning.
Stayed 1 night in Mar 2023

4/10 Poor

Carl

Traveled with family
Disliked: Amenities, property conditions & facilities
Without saying about it online they had a sign only in the rental office that they will charge a $5.00 fee if you use a card and charge the cost to stay. I tried to pay cash but because I charged to my card they wouldn’t refund my card and let me pay cash ! My brother & I had to go all the way back to the office because we didn’t have but one small towel and one drying towel ! Rented online 2 hours before arriving and had to in plug the water before we could use it !!! The bath door had been forced open destorying the door faceingon doornob side !!! Tv was cable but was in bad shape to see the clear picture !!! The front window curtin had a hole about in the middle you could see through in or out. So had to use two strips 6 inches long to cover the hole so nobody could see in before we could even undress to shower. Room next to us had a hole in front window you could climb through with nothing even taped over it but room was vacant !!! Carl P.S. was room 129 ! Bad choice !!!

4/10 Poor

Carl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

kim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairwell is crumbling - scared to be on the steps
Stayed 1 night in Mar 2023

2/10 Terrible

Gregory

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OUT OF TOWN VISITORS AVOID THIS SUBSTANDARD INN AT ALL COST! Never before in all my travels have I seen a 5.00 surcharge for payment with a credit card and I had already paid for my booking at this Inn thru expedia,so I called expedia to tell them about this.Plus the front desk clerks are young, totally inexperienced and clueless plus are difficult to understand. When i saw there were No cups or glasses in the room (another first in my tarvels), I asked them for some and they told me we have none, UNBELIEVABLE! FUTURE GUESTS GO ELSEWHERE!
Stayed 1 night in Mar 2023

2/10 Terrible

H D

Stayed 4 nights in Feb 2023

2/10 Terrible

Angela, Ardmore

Stayed 1 night in Feb 2023

2/10 Terrible

Victor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked and paid on Expedia. When we got there they said they had no rooms. We were grateful, it is a hellhole.
Stayed 1 night in Feb 2023

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have been warned
The hotel was under heavy construction but there was full trash bags around the stairs and trash blowin everywhere from the wind. Also reserved the room for the next day and was unable to keep the reservation due to family emergency and the hotel still charged me the full rate and refused to refund my money even at the request of several hotels. Com employees
Stayed 1 night in Dec 2022

2/10 Terrible

Neilan

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Booked online got there and was charged 5 bucks for paying with a credit card... loud music dirty trash everywhere. No soap no towels no toiletries. Was worst hotel i have ever been in.
Stayed 1 night in Feb 2023

10/10 Excellent

Kendrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Paige

Stayed 2 nights in Feb 2023

2/10 Terrible

Patrick

Stayed 7 nights in Feb 2023

2/10 Terrible

Wayne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting...need a tetanus shot after visit
The roon was disgusting. Not clean at all. No garbage pail, towels, or pillowcases. Hair on sheets, mold under bed. And beetles that are crawling around. Theres a reason its cheap. Definable dies NOT folliw cleanliness standards and procedures as stated.
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

H D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for the price
Stayed 4 nights in Jan 2023

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Angela, Ardmore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big , but toilet was stoped up, no trash can , no pillow cases, only 2 working lights in the room, took maintence 2 hours to come fix toilet, all furniture is out dated , tv has to be operated by buttons on the side , remote doesnt work..lots of peeps hanging outside, loud music, for the $41. A night i paid online IS WAY WAY OVER PRICED..SHOULD OF RAN WHEN I WALKED IN THE OFFICE AN SEEN A SIGN BIGGER THAN DALLAS STATING ' NO REFUDS " !!!
Stayed 1 night in Feb 2023

2/10 Terrible

Frank

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nastiest room I have wver seen
The room was very filthy. The bed had dirty sheets and a mouse turds on the bed. Cigarette buts in the toilet and a drawing on the lid. No towels or washcloths. No shampoo, heater was falling apart. Black cloth with mouse turds and what looked poison next to the heater. We didn't even stay, we did get the dog depost back but not the hotel fees. A guest came in when I was in the office wanting a refund because he found hypodermic needles in his room. Have photos but can't load them
Stayed 2 nights in Jan 2023

2/10 Terrible

Kathleen

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Did t get my room
Stayed 1 night in Jan 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible condition, should be closed.
Stayed 1 night in Jan 2023

6/10 Okay

Faith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a okay stay

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rude the bed wasn't made there was trash everywhere shower didn't work and I think I need a free room for one night
Stayed 1 night in Jan 2023

4/10 Poor

Kristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
It wasn't great, we first got a room someone else had then got a second room that was being worked on then got a room that was double beds instead of king, then the room we got didn't even have toilet paper in it, and the battery in the remote was out as well
Stayed 1 night in Jan 2023

10/10 Excellent

Dillon

Stayed 1 night in Jan 2023

2/10 Terrible

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, overflowing toilet, feces in and on bathtub, three different rooms. One with bedbugs and two with overflowing and clogged toilet and feces on floor and bathtub

2/10 Terrible

Jacob

Stayed 1 night in Dec 2022

2/10 Terrible

Laurie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was absolutely horrible. I didnt expect a lot for the price. But i did expect, towels, toilet paper and a handle to use hot water. It had not been vacumed, microwate and fridge were so filthy.
Stayed 1 night in Dec 2022

6/10 Okay

Steven

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good points, had issues
There were a couple of issues that prevent me from rating the motel higher. There were no towels in the room and no one to get them from in the morning. Also the hot water knob on the sink was broken and there was no hot water. The wifi was good. The room was large and had a refrigerator which I appreciated.
Stayed 1 night in Dec 2022

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't feel safe at all I had no luck on my doors some dude just walked into my room and said it was his so they booked the same room under two people and last but not least the worst I had no toilet paper or towels

2/10 Terrible

Kelsey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this motel two different times, both times you have to call Expedia customer service because hotel never gets the conformation. The guy at the front desk kept smirking like everything was funny. Sat there for over 2 hours then finally got into our room (which was pre paid) no toilet paper in the room or towels and both of the bed linens was dirty

2/10 Terrible

Penelope

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was filthy and full of roaches tried to get a refund and they refused. I did not stay in that filth will be contacting the health department.

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper, when I got there they didn’t have my reservation I had to wait over 45 minutes.
Stayed 1 night in Dec 2022

2/10 Terrible

Sloan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a dirty room, and they refused to give us a new one. Dirty is an understatement, it was disgusting. Absolutely nothing was done to fix the issue. The front desk just argued and didn't even try to fix the issue

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was THE WORST hotel I’ve EVER stayed in!!!! Roaches clawing across the night stand, multiple extension cords, dirty linen, nasty bathroom floor, non functional TV, no coffee maker, extremely loud neighbors, light fixtures broken by bed and in bathroom, room stank, bed extremely uncomfortable. Soooo very unhappy and will NEVER go back. Seriously questioning Travelocity’s choice of listing this ‘hotel’!!!!!!
Stayed 1 night in Dec 2022

2/10 Terrible

Bobby

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches and the toilet seat wasn’t attached to the toilet so I fell off

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities