Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Fort Worth
Nice hotel but poor customer servicePosted Jul 19, 2015
Cons: Customer service
I chose this hotel, which was more expensive and further away from my destination, because I was told I had a smoking room. When I arrived I was told that they did not have a smoking room. I understand mistakes happen but they could have called to let me know. By the time I got there it was to late to find something else. All I got was "sorry".
for Everyoneby A verified traveler from Texas Gulf Coast
It's nice and comfortable with large rooms.Posted May 4, 2015
Pros: The kitchens and the beds!
Cons: Better security
Location: It is perfect for our visits, but we are not looking for fun things to do. I'm sure there are plenty of things close by.
Mostly nice, but we had problems on the second night with VERY loud guests above us. Three calls to the front desk and the bathroom ceiling began to leak. It was 2am and on so it took much too long to quiet things down for the other guests. It won't keep me from returning, but it wasn't pleasant.
by A verified traveler
disappointingPosted Dec 2, 2014
Cons: staff..promptness...and not to burn incense in the hotel..YUCK
we arrived at 7pm from traveling for 5 hours...I had booked this room a week before we arrived..and was told our room was still not ready! the guy waiting on us just said..sorry..its been a crazy day. finally got our room 15 min later..when we checked into the room..3 girls were still in there cleaning. they left about 4 min later and left a broom in the bathroom. lol I don't know what was up that night...but all I know is im glad I only booked one night. :(
for Everyoneby A verified traveler
Posted Oct 24, 2014
Pros: convenience to I-35
We were only here a short time but people were friendly and room was good.
for Everyoneby A verified traveler from J
Uncomfortable bedsPosted Jul 16, 2014
The hotel was nice and clean but the issue I had were that the beds were too hard. I didn't sleep very well. It was nice to have all the cooking supplies and full size refrigerator . It comes in handy. In the room description it stated there would be a sofa bed and there wasn't one. So although the staff were very friendly I probably wouldn't stay here again. It's just too expensive for what we received.
for Overnight Stay Before Destinationby Wendy from California
Posted Jun 5, 2014 on Hotels
The airconditioner is not working. Unable to adjust the temp. It was hot all night.
Recommendedby A verified traveler
Posted May 28, 2014 on Hotels
We arrived at 3:30 and waited in an empty lobby for at least ten minutes along with someone else staying there and no one was at the front desk. We finally called the hotel from the lobby and asked if we could check in. We were told no that we had to wait until 4 pm since that is their check-in time. He never came out of the break room since we could hear him talking to us while standing in the lobby. We waited until 4 and when we went back in he had left and the ladies were unorganized and confused on how to check us in. Poor customer service!!!!
by Ronald from Fort Worth, Texas
Bug ReportPosted May 26, 2014
Cons: If we are to write a critique, don't sensor it so heavily. Do what the government does: black out what you don't want others to see.
A significant amount of time was spent writing about our experience. That report was censored to a point it became useless.
for Business Travelersby A verified traveler
Posted Feb 2, 2014 on Hotels
for Everyoneby Steve from Lawton
Posted Dec 2, 2013
Pros: The staff, the large comfortable rooms and the reasonable price.
Cons: I would have liked to have a stand to hold the suitcase, a softer bed and an additional pillow.
Location: Ardmore offers a lot of restaurants, is close to several lakes and not far from other attractions.
This was the first time we stayed at a Candlewood Suites Hotel. They are geared more for longer stays as they have a kitchenette in the room and don't offer breakfast. This particular hotel was very nice and very clean. The hotel staff was extremely friendly and helpful and we really appreciated their hospitality. The room was clean and comfortable I gave it a 4 out of 5 because the bed was a little hard, and there was no stand to hold the suitcase which made it necessary to use a chair for that purpose. All in all it was a good stay and I highly recommend it.