Lobby

Reviews of Super 8 by Wyndham Sulphur

2 out of 5
Super 8 by Wyndham Sulphur
2116 W Broadway Ave, Sulphur, OK

Reviews

6.4
Rating 10 - Excellent. 51 out of 326 reviews" "
Rating 8 - Good. 99 out of 326 reviews" "
Rating 6 - Okay. 89 out of 326 reviews" "
Rating 4 - Poor. 34 out of 326 reviews" "
Rating 2 - Terrible. 53 out of 326 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sherrylle

Traveled with group
Disliked: Property conditions & facilities
It’s under refurbishing condition. The entryway is very nice. The bathroom was not good. No stopper for tub or any way to hold the water. If you choose to use the shower you will not have any water pressure. Breakfast was terrible. Very little choice and no one to help. Microwave did not work. I don’t think I will go back there.
Stayed 1 night in Feb 2024

6/10 Okay

James

Liked: Staff & service
Staff friendly. Lots of highway noise all night
Stayed 1 night in Dec 2023

8/10 Good

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 2 nights in Nov 2023

2/10 Terrible

Jane

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had non flushing toilets with no running water. Hotel was practically empty but they put very noisy family overhead. Management gave away my accessible reservation to another member of my party, so bed was way too high and shower (when water came on next morning) not safe. Was afraid to make coffee because they couldn’t promise water was safe for drinking. Breakfast did not exist. Manager was rude and refused to help or partially refund in anyway. Worst motel I’ve ever experienced, and no help from Expedia either.

6/10 Okay

Rebekah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
They have done updates to the lobby which is a nice touch. Restaurants are within walking distance.
Stayed 1 night in Nov 2023

6/10 Okay

Kathy

Traveled with group
Liked: Cleanliness
The refridge did not work. Staff was not pleasant when i checked in. Breakfast was minimal with no waffles or fruit. Gluten free or keto options were nil. The desk chair was ripped and you did not dare lean back in it or would be on the floor. At least the beds were nice and it was clean.
Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
The room seem to have been recently redone and were okay. The bathroom layout and lighting is horrible. The AC/Heater did not work the entire time I was there and couldn't find anyone on site to talk to. The emergency doors at each end were "closed" and wired to the wall which was mildly disconcerting. If you are going to stay in Sulphur pay the extra $10 - $15 and stay at the Artesian.
Stayed 2 nights in Nov 2023

2/10 Terrible

Carol

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience in any type of motel anywhere that I have ever experienced. Woman checking me in did not mention there was no water and no indication of when it would be restored - until after charging my credit card and handing me the key. That meant NO FLUSHING TOILETS (so the room stank) OR DRINKING WATER ALL NIGHT AND NOWHERE ELSE TO GO SINCE MOST OTHER CUSTOMERS HAD ALREADY FOUND OTHER ACCOMMODATIONS. MOD was completely unhelpful and refused to refund or call a superior about getting my money back or relocating us. Breakfast was supposed to be until 9, but door was locked and would not open with key at 8:45. Only coffee was in room made with melted ice from a drink I’d saved from dinner. I was terrified to drink water when it was finally restored. And, despite motel being mostly empty they put someone just above our room who stomped around making noise until 11pm. I will not stay at another Super 8. I’ve traveled the world, and this was more disgusting than any experience anywhere.
Stayed 1 night in Nov 2023

6/10 Okay

Pamela

Stayed 2 nights in Oct 2023

10/10 Excellent

LORENA

Liked: Staff & service, property conditions & facilities
Front desk friendly, courteous! Very clean and quiet.
Stayed 1 night in Oct 2023

6/10 Okay

John

Disliked: Staff & service
I was charged a extra $50 for extra people that stayed in my room
Stayed 3 nights in Oct 2023

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Stacey

Traveled with group, Traveled with family
Liked: Cleanliness
I’m disabled and reserved a king smoking room downstairs because of my disability. I’m unable to get my walker up stairs and I have a SEVERE fear of heights. When we got there to check in i was informed that the only smoking rooms are upstairs. The clerk said the only thing I could do was to upgrade to a downstairs room ($47). Got in the room and the AC didn’t work. Clerk came down and finally got it working. I had called ahead of time to seee about a coffee pot. I was told there was one but there wasn’t. Fortunately I had brought mine from home. Stains on the chairs. Had issues getting a receipt when checking out.Will not be using this hotel again. I will be making reservations in the future through the actual hotel and not on Expedia or Hotels.com. I’ve had nothing but trouble with my last 4 booking attempts.
Stayed 2 nights in Sep 2023

6/10 Okay

MADISON

Traveled with partner
Disliked: Staff & service, amenities
The bed was very uncomfortable and breakfast closed early but overall for one night, it was fine
Stayed 1 night in Sep 2023

6/10 Okay

Hector

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Johnnie

Traveled with family
The ice machine was out of order, as well as the vending machines. We had to buy ice at a convenience store. We had booked a room that sleeps five even though there was only four of us. We expected a sleeper sofa because we had two grand children, teenage boy and girl. Only got two queen beds. Not enough towels. No elevator and had a second floor room. Stairs were horrible, 8” treads, 6” risers, not to code. Breakfast was marginal. Ruined our trip to a beautiful part of Oklahoma.
Stayed 1 night in Jul 2023

6/10 Okay

Charles

Stayed 2 nights in Aug 2023

8/10 Good

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, bed comfortable
Stayed 2 nights in Aug 2023

6/10 Okay

Michael

Disliked: Property conditions & facilities
Hotel needs rooms to be updated
Stayed 1 night in Aug 2023

10/10 Excellent

Devon

Stayed 2 nights in Jul 2023

10/10 Excellent

Brittiany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks!
The lady at the front desk was soo nice. She noticed that I was alone so she put me in a room close to the office. I will stay there if I'm back in the area and need a room.
Stayed 1 night in Jul 2023

6/10 Okay

Jeremy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
if you gonna remodel at least do it right
i can block the bottom of a door that has a 2 to 3" gap but i can not block the entire door....you could see light thru all sides of door....knda sad cause you know if you can see that all noise is gonna come thru......also disapointed in no elevator....we could make do if stairway had rails on both sides but when only one side has rails and your son only has 1 functioning arm it makes it real difficult to get down the stairs.
Stayed 1 night in Jul 2023

2/10 Terrible

Jared

Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Nayeli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Kinda disappointed, this was my first hotel I’ve booked…I paid $90 for 2 queen bed upon arrival they made us pay $25.99 more..couldn’t cancel because it was past check in time. Once I get in the room stinks of odor, a/c isn’t on so the room is musty & hot. Mirror and blow dryer are broken. went to take a shower & there was curly hair in the bath including a ROACH. the shower head was also disgusting! super unfortunate for us.
Stayed 1 night in Jul 2023

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget accommodation
Read some reviews online about problems with cigarette smoke. Before checking in, I asked to view rooms. Gentleman at front desk very cooperative. I found no cigarette smoke odor in any of the 3 rooms I booked. The place is under updating construction but it did not interfere with our stay.great value for price. Not a high end resort but room very clean and plenty big. Owners very pleasant people who are doing their best to please customers under difficult updating mess. breakfast buffet waffles, coffee juice, oatmeal toast and muffins. Good clean comfortable budget accommodation. Frig, microwave, TV, air conditioner comfortable mattress. Good value for $
Stayed 1 night in Jul 2023

2/10 Terrible

ronda

Stayed 2 nights in Jun 2023

10/10 Excellent

Veronica, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean
Stayed 1 night in Jun 2023

2/10 Terrible

Mary

Stayed 1 night in Jun 2023

6/10 Okay

Maria

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I dont like the time for breakfast and the menu
Stayed 1 night in Jun 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The renovations were nice, but our toilet was not secured properly so it wiggled a lot when you sat down. Breakfast area was small and the offerings were limited.
Stayed 3 nights in Jun 2023

2/10 Terrible

Crista

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Miguel A. Ortiz

Business traveler
Business trip
It was descent could be better
Stayed 3 nights in Jun 2023

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Always smiling and very helpful.
Stayed 3 nights in Jun 2023

6/10 Okay

Stan

Business traveler
Liked: Cleanliness
The fridge did not work breakfast not so good
Stayed 1 night in May 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. We reserved a non smoking room and it was very nice and updated. Wood laminate floors, big mini fridge, flat screen tv, marble floors in the entry way of the Lobby with soothing music playing. Continental breakfast was cereal, GREAT Coffee, muffins, toast & juice. Zero foul odors in room 104. LONG HOT SHOWERS. Blocks from Walmart and next door to an outstanding Mexican Restaurant-San Pedro’s. Staff was very kind and happy to help. Would def stay here again.

6/10 Okay

Chassidy

Stayed 1 night in May 2023

10/10 Excellent

MariLyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Town Surprise
Delighted to find very clean and comfortable, updated, conveniently located motel in Sulphur, OK. I went alone for a graduation but felt safe. Enjoyed soothing, quiet music and warm welcome upon arrival and even returned the next night when my schedule kept me in the area longer than I expected. I will gladly return for more stays--especially if they get the TV to work! MariLyn B-K
Stayed 1 night in May 2023

8/10 Good

Dennis

Stayed 2 nights in May 2023

6/10 Okay

Cheryl

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property but no hot water for showers
Property was clean and staff friendly. Only poor marks due to no hot water for shower or bath and ice machine out of service. We had been at track meet all day in 95 degree heat. Was hot and sweaty and no hot water, water was very cold and took breath away. Told them and they said they had to reset for hot water due to demand and should have hot water in 20-30 minutes. Ended up just rinsing off but hair nasty and still felt grimy so did not sleep well. Got up this morning and though water only cool, not ice cold still had no hot water for shower or bath. Hair feels nasty because washing with cool water it does not feel clean. Told management and they said still working on the issue. Not fixed yet when checked out.
Stayed 1 night in May 2023

6/10 Okay

Phillip, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2023

8/10 Good

Cassandra

Liked: Staff & service, room comfort
A work in progress.
The room was comfortable and clean but the hotel is being remodeled so there were some things unavailable. Back door had no locking mechanism. Breakfast was very spartan- cold cereal, toast, muffins and coffee only. I think the hotel will be much more accomodating when finished.
Stayed 1 night in Apr 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night and it was clean and quite.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covenient to event venue
Stayed 1 night in Apr 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Wouldn't stay here again.
Extremely noisey! 2:30am and 6am get woken up to the sound of people opening/closing the doors to their rooms and talking in the hallway. (And they weren't being loud! It was just that this place carries noise that easily!) Breakfast was a joke! Nothing but cereal and muffins. The only reason I'm not demanding a refund is the bed was at least comfortable and the linens were clean. But, for the money we paid for this place, very disappointed!
Stayed 1 night in Apr 2023