Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Amanda from London

Lovely hotel with a fantastic view

Posted Apr 14, 2014
Pros: View, room, staff, location
Felt relaxed from the moment we arrived. Hotel is lovely, staff are great, spacious rooms and reasonable food. Could sit and look at the volcano for hours!
5 out of 5
Recommended
for Everyone
by beth from clermont, fl

Hotel views the volcano

Posted Mar 25, 2014
Very nice...staff excellent..facilities were beautiful and the restaurant was good:)
5 out of 5
Recommended
for Everyone
by Jksgrl from Longwood, FL

Relaxing retreat with an amazing view

Posted Mar 23, 2014
Pros: Quiet and private resort--it's spread out so it never feels crowded. Volcano view, room, and staff.
Cons: Everything was great!
Location: Whitewater rafting, waterfalls, zip-lining. Very hilly--prepare to get a walking workout!
From the greeting Wilmer gave us once we arrived, my family and I knew we made the right choice. The grounds were absolutely beautiful! No matter where you are at the resort, you have a spectacular view of the volcano! We were amazed by the size of our room--2 queen beds plus a separate area with a daybed. This was a great arrangement for our boys to have their own "space." The jacuzzi in our room was appreciated after our outdoor adventures. In the bathroom, the shower was in a separate room--great for families. What really stood out to us was how warm and accomodating the staff was. Everyone made us feel at home. Our boys really enjoyed the game room which is complete with two pool tables and two ping-pong tables. Our stay at Kioro was truly a relaxing one. We will definitely return.
5 out of 5
Recommended
for Everyone
by Dan from Atlanta, GA

Amazing experience!

Posted Mar 18, 2014
What a wonderful hotel! My family visited with another family for Spring Break and were thoroughly impressed with the resort and staff. The property and rooms were exceptional and the view of Arenal volcano is unmatched. I would definitely stay here again and recommend it to anyone that visits the Arenal area.
5 out of 5
Recommended
for Couples
by cathy from toronto

Beautiful resort at the base of Arenal Volcano.

Posted Mar 14, 2014
Cons: The waiters and cooks at the pool restaurant were noisy.
Kioro is a wonderful place to spend a few days (or more). We enjoyed the lovely gardens, delicious dinners, friendly happy Hour. Best of all is the series of warm, not too hot, pools cascading down a beautifully landscaped hill. Maybe the spa massage was a highlight. We'll return!
2 out of 5
by A verified traveler

Customer servise is poor, internet do not working,

Posted Feb 28, 2014
Cons: Customer servise
Resort forgot pick up from Airpot and back toAirport charge twise cost, even I had reservation shatle with Expedia, it was terrible.
5 out of 5
Recommended
for Everyone
by A verified traveler

Under the volcano

Posted Feb 21, 2014
Pros: View, grounds.
Cons: Not much.
Location: A long drive from Liberia. Near tropical forest.
Beautiful hotel in grounds, scenery , and facilities. Look out the big windows of ones room to the looming volcano. Located at the east end of huge Lake Arenal.
5 out of 5
Recommended
for Families
by Henry from Pembroke Pines, Fla.

Excellent location !

Posted Feb 15, 2014
Pros: The tranquility, hot springs and the grounds.
Cons: Fitness center is outdated.
Location: Hanging bridges is close. Use a guide, it's worth it. If not, you will not see any wild life but the walk is great.
The grounds of this hotel are beautiful . We arrived late at night and were greated in the parking lot by a staff member and in the lobby we were given any drink of our choice. Everyone in this hotel was very nice. The breakfast was included in the stay and was very good. The restuarant was a little pricey but the food was good. The rooms are big and the beds are comfortable. We had an issue with our air conditioner and as soon as I called the front desk, within minutes a staff member arrived and our air was working just fine. The view of arenal volcano is awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Arenal stay

Posted Feb 14, 2014
Wonderful stay, great staff and facility. National park hike was informative and fun.
4 out of 5
Recommended
for Couples
by A verified traveler from Lake Tapps, wa

Beautiful rooms and views!

Posted Feb 12, 2014
Great hotel with all the amenities you could ask for in a resort and spa. It was spacious but felt cozy and intimate. Amazing grounds and views of the volcano and the location is right in between La Fortuna and Arenal.