2 outdoor pools

Reviews of Hotel Faro Arenal

3 out of 5
Hotel Faro Arenal
Del Súper Cristian Nº 4, Continuar 1 km, La Fortuna, Alajuela

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 200 reviews" "
Rating 8 - Good. 54 out of 200 reviews" "
Rating 6 - Okay. 15 out of 200 reviews" "
Rating 4 - Poor. 4 out of 200 reviews" "
Rating 2 - Terrible. 0 out of 200 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Conestoga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and quaint hotel. Very convenient to everything that you would want to do in the area. Lots of activities. The only thing that would’ve been nice would’ve been a small refrigerator in the room. Amazing pizza made in the restaurant.
Stayed 1 night in Mar 2024

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We loved watching the birds on the feeders at breakfast. This was by no means a three star hotel. The owner was helpful, but the rooms were very basic- no hair dryer, no table, ( no fridge of course). The gardens around it were lovely, but the walk through them needed maintaining. Go for the birds not the luxuries!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff were wonderful. The separate rooms were lovely, comfortable and private with little gardens and sitting areas outside each one. The pool is surrounded by concrete but a nice amenity that we certainly used! Breakfasts were very good. The owners let us stay later than checkout until our transportation arrived. It is located outside of town, which is lovely for the peacefulness, but requires a taxi to get anywhere.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service
Unassuming area on a regular street. Small clean family hitel
Stayed 2 nights in Jan 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Hotel Faro Arenal! This was our favorite stay of our entire trip in Costa Rica. Upon arriving we were welcomed by the family who owns and runs the property, and shown around to its beauty. I traveled myself as a single mother with four children and felt very welcomed and safe. I hope to visit again one day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beautiful little cabin we stayed in. It was very spotless, quiet and private with beautiful gardens in front. The staff is very helpful. There is a lovely little nature trail we explored while waiting for our room to be ready early. The gardener showed us many beautiful plants and pointed out the sleeping sloth and the favourite tree of the toucans. The breakfast was lovely and the birdfeeders!
Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Stayed 1 night in Jan 2024

8/10 Good

Paul, Ware

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While my stay at this hotel was a decision that I made last minute, my stay, there was excellent, and I couldn’t be happier that I made the decision that I did. The accommodations were clean , and the staff was very polite. You definitely have the feeling here that you are amongst nature. Naturally beautiful, constantly the sounds of birds and other wildlife. As a matter of fact, there was a sloth on the property, at times, so close you could touch him, but I did not at the suggestion of the staff. A wonderful experience. I came to Costa Rica to be amongst nature and this location delivered. It was about a 5 to 10 minute drive to get to the Le Fortuna waterfall, another great experience. It was also a 5 to 10 minute drive to get to La Fortuna center of town where you can buy groceries or whatever needs you might have. my hotel room, a free upgrade offered me a coffee pot so I could enjoy a nice coffee first thing in the morning and a very spacious room. I would definitely enjoy this hotel in the future!
Stayed 1 night in Feb 2024

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a few issues during our stay here but the owner, Javier, did a great job trying to make things right. We arrived to find out our room had been treated for extermination and the odor was still too strong. He offered us a room at a nearby hotel and an upgrade for the following night back at Faro Arenal. The room nearby was very new - so new it did not have lamps - just overhead lighting - and the refrigerator had not even been plugged in; but it was very clean and the staff was wonderful. Next day we return to Faro Arenal and got our upgraded casita, and during a particularly heavy wind and rain storm, had a small leak in the roof. But, it wasn't on the bed and when the storm ended so did the leak. It was clean and I was able to use their laundry service. The breakfast was simple but tasty and we saw Arenal which was the point of the trip. Not sure I would book here again but it was sufficient for our short stay near La Fortuna.

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners allowed us early access to our rooms saving us a lot of issues as we had no where else to go and 4 large bags. Staff was great, property was amazing with an excellent location in the jungle and direct access to walking paths filled with tons of gorgeous fauna, hummingbirds and toucans . I would stay here again and highly recommend for a eco friendly environment 8)
Stayed 1 night in Feb 2024

10/10 Excellent

LeQuyen

Traveled with family
Liked: Cleanliness, staff & service
I booked this last minute due to an emergency that required me to change my plan. I was in for a pleasant surprise. This is a beautiful hotel and conveniently located. We got to see a sloth and a large variety of birds on the property. The room was clean and comfortable. Will definitely come back.
Stayed 1 night in Feb 2024

6/10 Okay

Andriy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs renovation

10/10 Excellent

Frank, Xenia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, super friendly staff. Sloth, Toucans and many cool birds on the property. Great breakfast. This place is the real deal!
Stayed 1 night in Jan 2024

10/10 Excellent

Darrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are really nice and helpfull
Stayed 3 nights in Jan 2024

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the cozy cabin, walking the trail on the property, and the breakfast was nice too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. Love the grounds and the swimming pool. Sloths onsite was a plus!
Stayed 2 nights in Dec 2023

8/10 Good

KEITH

Stayed 1 night in Dec 2023

10/10 Excellent

SUDIPTA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent owner and great service by the staff at the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pritesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gardens in the property. Javier provided great service, he took care of us very well. All other staff members were very courteous. Good breakfast. Loved it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Aubrie

Traveled with family
Stayed 1 night in Dec 2023
Response from Javier Fernandez Hotel Manager on Dec 14, 2023
Hola Dear AubrieGreeting from Hotel Faro Arenal.Thank you very much for your visit

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2023
Response from Javier Fernandez - HOTEL MANAGER on Dec 14, 2023
Hola Estimado DanielUn placer saludarleMuchas gracias por su amable visita.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so great for a nature lover! The owners are so kind and accommodating. I had such an amazing time here. As a bird photographer, I was in paradise! My dream was to photograph toucans in the wild, and the first morning after arriving, I got to see them! They also have an amazing spa service. They actually come to your cabin for your massage, or whatever service you get done. Highly recommend! I will definitely be staying here again!
Stayed 4 nights in Nov 2023
Response from JAVER FERNANDEZ HOTEL FARO ARENAL on Dec 14, 2023
Hola Dear NicoleGreetings from Hotel Faro Arenal. It was a pleasure to assist you during your stay at our Hotel

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Hotel Faro Arenal. Javier and everyone at Faro Arenal were friendly, welcoming and helpful. Our room which was in a lovely stand alone building was beautifully decorated and comfortably set up. The restaurant served delicious food and the grounds were gorgeous and peaceful. Will definitely stay at Faro Arenal when in Costa Rica again!
Stayed 3 nights in Nov 2023
Response from Javier Fernandez HOTEL FARO ARENAL on Dec 14, 2023
Hola Dear CindyMuchas gracias por su amable visita. Fue un placer atenderles.Saludos

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt
Fabelhaftes familiäres geführtes Hotel, sehr sauber, tolles Essen und sehr freundliche Mitarbeiter. Das Hotel hat einen sehr schönen Garten und ist ein super Ausgangspunkt für viele Unternehmungen in der Gegend.
Stayed 3 nights in Nov 2023
Response from JAVIER FERNANDEZ HOTEL FARO ARENAL on Dec 14, 2023
Hola Dear Sabrina Greetings from Hotel Faro Arenal. I was a pleasure to assist you during your reservation. Best Regards

10/10 Excellent

Eyal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from JAVIER FERNANDEZ - HOTEL FARO ARENAL on Oct 8, 2023
HolaEstimado Eyal Muchas gracias por su amable evaluaciòn. Fue un placer atenderles.

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Families & Birders/Photographers
This was a great stay in the Arenal area. From the property there is a view of the volcano. I also loved that they maintain a nice nature trail. We saw six sloths, including a mother and baby sloth in it. There were also tons of birds, including hummingbirds along the trail. They have bird feeders at their restaurant, so you get to see many birds while eating meals. We really enjoyed the included breakfast. This stay was perfect for our family of five and a great location for birders/photographers. This stay was a good value and located near La Fortuna and close to La Fortuna Waterfall.
Stayed 3 nights in Aug 2023
Response from JAVIER FERNANDEZ - HOTEL FARO ARENAL on Oct 8, 2023
Hola Dear Jacob Thank you very much for your visit.It was a real pleasure to help during your stay.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Javier Fernandez - Hotel Faro Arenal on Oct 19, 2023
Hola Estimada JessicaUn placer saludarle. Muchas gracias por su comentario. Esperamos que nos visiten pronto.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Javier Fernandez - Hotel Faro Arenal on Oct 19, 2023
Hola Dear Brittany,Muchas gracias por su amable comentario.

8/10 Good

Geisel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar familiar y ameno.. las instalaciones lo hacen sentir dentro de un ambiente tropical.. y el trato del personal definitivamente demuestra un gran calor humano.
Response from Javier Fernandez - Hotel Faro Arena on Oct 19, 2023
Hola Estimada Geisel Un placer saludarle.Muchas gracias por sus comentarios tan positivos.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned operated local hotel is an excellent economical option in a breath taking location. The staff is super friendly and accommodating. The resident sloths were a pleasant surprise. There are trails on the property that give view of wildlife that surpass the local tourist traps. We had amazing views of the volcano and were entertained at breakfast with various, varieties of tropical birds. If you are looking for a "value" location this is the spot. If you desire the Ritz Carlton keeping shopping. This is an authentic Tico Costa Rica experience. Pura Vida!
Response from Javier Fernandez Hotel Faro Arenal on Oct 19, 2023
Hola Dear. MarkUn placer saludarle. Muchas gracias por sus amables comentarios. Fue un placer atenderles

10/10 Excellent

NAND

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No refrigerator in the room and toilet flush is low pater pressure.
Stayed 2 nights in Aug 2023
Response from Javier Fernandez - Hotel Faro Arenal on Oct 19, 2023
Hola Dear NandGreetings from Hotel Faro Arenal. Thank you very much for your visit It was a pleasure to assist you.

10/10 Excellent

Aekang, Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this property and felt it was perfect for our needs. If you’re looking for a nice, clean place to stay with great breakfast look no further! I love that we had our own little villa and the property grounds were kept up really well. They had an awesome breakfast- 3 options- Costa Rican Typical, American Breakfast, and continental and all 3 were great- tasty and good portions. The family who owns the property is very nice and most importantly, our beds were comfortable (on the firm side), and the place was very clean. This is a no frills place so they didn’t have shampoo/conditioner but did have bar soap and hand soap which I think is fine given the price. Great value and we would definitely stay here again.
Stayed 2 nights in Aug 2023
Response from JAVIER FERNANDEZ HOTEL FARO ARENAL on Aug 24, 2023
HolaDear AekangGreetings from Hotel Faro Arenal. I am Glad that you had a great experience.I am looking forward to your visit. Best Regards

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from JAVIER FERNANDEZ - HOTEL FARO ARENAL on Aug 24, 2023
Hola Dear XiomoaraUn gusto de saludarle. Fue un placer atender durante su visita.Muchas gracias

8/10 Good

FLORENTINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manager was extremely welcoming and helpful.
Stayed 3 nights in Jul 2023
Response from Javier Fernandez -HOTEL FARO ARENAL on Aug 24, 2023
Hola Dear Florentina Thank you for your visit.It was a pleasure help you with during your stay.

10/10 Excellent

Anna-Emilie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very sweet staff and nice area!
Stayed 3 nights in Jul 2023
Response from JAVIER FERNANDEZ - HOTEL FARO ARENAL on Aug 24, 2023
Hola Dear Anna-Emilie Thank you for your visit.It was a pleasure to help you during your stay.

10/10 Excellent

JESSICA, HEREDIA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a very strategic location, not too far from town, not too far from major touristic spots. Supermarket and bakery are at walkable distance. The pool in the hotel is a charm place to hang out at night right before bed, so relaxing.
Stayed 2 nights in Jul 2023
Response from JAVIER FERNANDEZ - HOTEL FARO ARENAL on Aug 24, 2023
Hola Dear Jessica Thank you for your visit.It was a pleasure to help you during your stay.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Friendly and helpful staff. Beautiful property. Would gladly stay again.
Stayed 3 nights in Jun 2023
Response from JAVIER FERNANDEZ HOTEL FARO ARENAL on Aug 24, 2023
Hola Dear Jeffrey Thank you for your visit.It was a pleasure to help you with during your stay.

10/10 Excellent

Natalya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in La Fortuna
Great family owned hotel. Clean, comfortable, centrally located. Amazing property that is well maintained and cared for. The staff is super friendly and helpful. Great atmosphere all around. Special thanks goes to Wilson, the property gardener who helped us spot a sloth! If you are in la Fortuna, this is a place to stay. Thank you, Joselyn, for hosting us.
Stayed 1 night in Jun 2023
Response from JAVIER FERNANDEZ - HOTEL FARO ARENAL on Aug 24, 2023
Hola Dear Natalya Thank you for your visit.It was a pleasure to help you during your stay.

10/10 Excellent

Ellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The room was just as advertised, with good working air conditioning, hot water, delicious breakfast, and a resident sloth! We thoroughly enjoyed our stay and would come back! We opted to do a day trip to los lagos for $18 each, which was also wonderful! There are many affordable sodas to eat at near this hotel, but a car is needed!
Stayed 2 nights in May 2023
Response from HOTEL FARO ARENAL- JAVIER FERNANDEZ on Jun 11, 2023
Hola Dear EllieThank you very much for visit us.It was a pleasure to asist you. Best Regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Faro did a great job with the accommodations. The staff was super friendly. They also have a sloth on property that tends to hang around.
Stayed 5 nights in May 2023
Response from HOTEL FAROA ARENAL - JAVIER FERNANDEZ on Jun 11, 2023
Hola Dear MatthewGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

10/10 Excellent

Rajni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kevin was so friendly when we checked in. He showed us to our room and told us about the mama and baby sloth that hangout on the property that we got to watch the next day. We also saw a toucan! There's a short walking trail at the back end of the hotel where we got to see a bunch of hummingbirds and where you get a great view of the Arenal volcano. Breakfast was included and cooked to order. The location of the hotel is great. It's a short drive to La Fortuna and to the springs. Would definitely stay there again. It was a great place if you are traveling on a budget.
Stayed 2 nights in May 2023
Response from HOTE FARO ARENAL - KEVIN ROJAS ZAMORA on Jun 11, 2023
Hola Dear MatthewGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

8/10 Good

Khoa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a remote area. It is very quiet. We love listening to the bird chirping in the morning. Also love that there are mama and baby sloth in their garden.
Stayed 1 night in May 2023
Response from HOTEL FARO ARENAL - JAVIER FERNANDEZ ZUÑIGA on Jun 11, 2023
Hola Dear MatthewGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from HOTEL FARO ARENAL - JAVIER FERNANDEZ ZUÑIGA on Jun 11, 2023
Hola Dear JacobGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

10/10 Excellent

Premkumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Comfortable cottage . Nice surroundings
Stayed 1 night in May 2023
Response from HOTEL FARO ARENAL-JAVIER FERNANDEZ on Jun 11, 2023
Hola Dear PremkumarGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

8/10 Good

KATHY, Jacksonville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the volcano. Beautiful plants and birds. Super staff. Economic place to stay for taking in the sites if you have a car or tours booked
Stayed 2 nights in May 2023
Response from HOTEL FARO ARENAL - JAVIER FERNANDEZ on Jun 11, 2023
Hola Dear KathyGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

10/10 Excellent

Treavor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Faro Arenal was perfect for our family as we traveled with 4 kids to La Fortuna. The property was close to town, which was great for us as we shuttled between activities and nap time. The hosts/staff were super helpful and friendly - they gave us great recommendations for eating and on the first day they were quick to show us were to find a sloth in the back of their property! We loved spending the heat of the day in the pool, which was right out the door for us in our little cabin. The flora and birds on site were also great. We also looked forward to breakfast everyday and they offered us something for everyone. We'd definitely stay again!
Response from HOTEL FARO ARENAL - JAVIER FERNANDEZ ZUÑIGA on Jun 11, 2023
Hola Dear TreavorGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

10/10 Excellent

Darleny

Stayed 2 nights in Apr 2023
Response from HOTEL FARO ARENAL- JAVIER FERNANDEZ on Jun 11, 2023
Hola Dear DarlenyGreetings from Hotel Faro Arenal.We are very Happy that you have enjoyed your stay with us.Best Regards

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time
Great place! I would stay again. Sloths on the walking trail
Stayed 2 nights in Apr 2023
Response from GERENTE HOTEL FARO ARENAL on May 2, 2023
Hola Dear BrentGreetings from Hotel Faro ArenalWe are very Happy about your commentsBest RegardsJavier Fernandez HOTEL FARO ARENAL

10/10 Excellent

Yolaisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place with amazing views. You'll be in direct contact with nature. The rooms are big and clean in all aspects. I love that the rooms are separate, like a small villa. I felt safe and welcomed. From my personal experience , I’ll rather stay here than in a “VIP” resort. You can still explore the area, which is very close to La Fortuna waterfall, hot springs, and other recreations where you just pay for a day pass. It's definitely a five-star experience.
Stayed 1 night in Apr 2023
Response from GERENTE HOTEL FARO ARENAL on May 2, 2023
Hola Dear YolaisyGreetings from Hotel Faro Arenal.We are very Happy about your comments. I am looking forward to your comments.Javier Fernandez HOTEL FARO ARENAL2479-70928344-6071