Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.6 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Robfrom Portland

Great value!

Posted Aug 12, 2014 on Hotels.com
My girlfriend and I were travelling by motorcycle for 9 days in Costa Rica. I reserved all the rooms through Hotels.com and had to go by the descriptions here. I thought i would add my own impression of each place. This hotel was a great value because the rooms are very nice, the food was great, service was outstanding, and the grounds are nice. It is a small place maybe only 10 rooms. probably two miles out of town, but not exactly where Google maps shows it (drive a little further, you'll find it). With so much to do around there, its a great place to relax at the end of the day!
4 out of 5
Recommended
by A verified traveler

Posted Aug 11, 2014 on Hotels.com
Very close to town. Beautiful property and good breakfast
3 out of 5
Recommended
by Rebeccafrom USA

Nicest hosts

Posted Jun 15, 2014 on Hotels.com
Plusses to this hotel: really good breakfast, nice view, very friendly hosts, could arrange tours, not crowded at all, quiet. Minuses: it was further from town than I'd expected and there were no restaurants nearby. Also, we had to switch rooms twice due to the air conditioning units.
5 out of 5
Recommended
for Everyone
by H Joyfrom New York

Beautiful Hotel with lovely view!

Posted May 28, 2014
Pros: The location, the staff, the helpfulness of the couple who keep it, the food, the beauty of it, the rooms, pretty much everything about it.
Cons: Nothing. Everything, including the people who run the place, are awesome and amazing!
Location: It's location is perfect to parks, lakes, arenal volcano, rafting, within 2 hours of other major activities and parks.Within a 10 minute walk to town.
I can't say enough good things about this place or the young couple that runs it. It is a most beautiful, serene place. Each room is large and separate with large windows and very airy. The bathrooms are extremely large. The couple keeps the rooms very clean. The breakfast they serve is amazing! Though the young woman does not speak much English, she is extremely helpful and it's not hard to communicate amongst us. We were easily able to make our wants and needs known. They were able to tell us the best places to visit, activities to do, and where to go for needed supplies. It's just enough outside the town to get away from "activities" but close enough so we're not distant from things to do. We felt like family staying there. we LOVED the place and the people with whom care for it. We would so love to come back and stay there again and highly recommended it to others with whom we met on our travels!
5 out of 5
Recommended
for Couples
by A verified traveler

Very cozy and beautiful.

Posted May 10, 2014 on Hotels.com
We thought it was great and we enjoyed the shower facility.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel outside of La Fortuna

Posted May 5, 2014
Hotel was nice but water pressure was bad. Breakfast was amazing!
5 out of 5
Recommended
for Families
by A verified traveler

Wonderful staff and great,comfortable room

Posted Apr 13, 2014
Cons: Water wasn't always on.
Staff was wonderful. Room was comfortable. Had a great view.
3 out of 5
Recommended
for Personal Event
by Margaretfrom Ventura, Ca

Rustic and affordable

Posted Mar 29, 2014 on Hotels.com
The Hotel Jardines Arenal is a quaint and rustic spot. The "Tipico" breakfast was tasty, and the young couple who ran the place was sweet. They spoke no English, so getting info was a bit hard for me, but overall, the spot was very good for seeing the volcano region.
5 out of 5
Recommended
for Families
by Adrianafrom Miami

Peaceful setting

Posted Mar 29, 2014 on Hotels.com
Spacious and airy room. The lady who runs the place is very kind and helpful. She is very attentive to your needs. The place is kept clean. I really enjoyed the airy feeling. There is a butterfly garden with in walking distance. It is close enough to town, five min drive. The lady sets up any outing you are interested in and they pick you up and drop you off. Really felt good about this hotel.
2 out of 5
Recommended
for Business Travelers
by Teresafrom B.c

Posted Mar 24, 2014 on Hotels.com
Very nice people and they tend to your needs. The overall cleanliness and condition was poor. Never had hot water that lasted longer than a minute. Towels old and dirty looking We would no go back Breakfast eggs good. Everything else was not Coolish and raining so cold water not appreciated. Very little service to our room. We left a day early. We didn't ask for a refund nor did they offer. The room smelled like urine.