Dear Kaz, Thank you so much for your glowing review! We're thrilled to hear that you found our location beautiful, our accommodations great, and our service wonderful.We strive to provide our guests with a spectacular experience, and we're delighted that we succeeded in making your stay memorable.Thank you for choosing us as your Costa Rica destination, and we hope to have the pleasure of welcoming you back for another spectacular experience in the future!

Dear Cynthia,Thank you so much for your kind words! We're thrilled to hear that you found our property beautiful and that you were impressed by our amazing staff and service.We're glad that you enjoyed our pool. About the photos, we finished the upgrades in high season so we haven't had the time to take new photos.It's wonderful to hear that you found our breakfast delicious. We strive to offer a delightful culinary experience for our guests, and we're delighted that we succeeded in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

Dear Jordan,Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful grounds and found our staff to be friendly.It's great to know that our location provided the perfect balance between proximity to La Fortuna and a quiet atmosphere. We're pleased to hear that you took advantage of the surrounding grounds and enjoyed the hike.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Dear Ketulkumar,Thank you for your feedback! We're pleased to hear that you found our property to be good. We aim to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back again in the future.

Dear Jennifer,Thank you for your kind words. We're delighted to hear that you found our property and rooms beautiful. Your feedback is truly appreciated. We hope to have the pleasure of welcoming you back soon for a longer stay, where we aim to make your experience even better!

Dear Eric,Thank you for sharing your feedback with us. We're delighted to hear that you found our location to be gorgeous and that our reception staff were doing their best to assist you.We appreciate your feedback regarding the staffing levels, and we will certainly take this into consideration as we strive to improve our service and guest experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

Estimada Mercedes,Agradecemos sinceramente su visita a nuestro establecimiento. Nos complace ver, a través de su calificación, que tuvo una buena estadía. Estaremos encantados de recibirlo nuevamente en el futuro. ¡Esperamos que regrese a visitarnos pronto!

Dear Parvez,Thank you for your kind words! We're thrilled to hear that you enjoyed the spectacular common areas of our hotel and that you found our staff to be very friendly.We're delighted that you had a great experience, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Bryan,Thank you for choosing our hotel during your stay in La Fortuna. We are thrilled to hear that you had a wonderful experience and that you appreciated the attention provided by our staff.We hope to have the pleasure of welcoming you back someday in the future!

Dear Lee,Thank you for choosing to stay at our hotel. We greatly appreciate your perfect rating, as it indicates that you had a wonderful experience during your stay.We look forward to welcoming you back soon!

Dear Liliam,Thank you so much for taking the time to share your wonderful experience at Hotel Lomas del Volcán! We're thrilled to hear that you highly recommend our hotel and that the views, drinks, and our staff made your stay memorable.It's delightful to know that you enjoyed the clean and well-kept rooms. Your kind words are truly appreciated, and we can't wait to welcome you back for another 5-star experience. We look forward to making your next visit even more special!

Dear Nicole,Thank you for your concise and positive feedback! We're thrilled to hear that you had a great experience at our hotel.We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future!

Dear Brian,Thank you for your wonderful feedback! We are thrilled to hear that you had a great stay in our amazing new cabin. It's fantastic to know that you found our staff friendly and helpful, contributing to a positive experience.We're delighted that you enjoyed the relaxing pool area and took advantage of the convenience of dining at the resort. Providing a seamless and enjoyable experience for our guests is our top priority, and we're glad to hear that we succeeded during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable experience at our resort!

Dear Lawrence,Thank you for choosing to stay at our hotel. We are pleased to receive a good qualification from you, as it indicates that you had a positive experience during your stay. Your satisfaction is our priority.We also appreciate your feedback. In the past few days, we have received similar comments about this issue, and we want to assure you that we are working on implementing solutions to address and resolve it soon. We hope to have the pleasure of welcoming you back on your next holiday in Costa Rica!

Dear Leslie,We appreciate your choice in staying with us in La Fortuna. It's wonderful to hear that your stay was great. We look forward to the opportunity to welcome you back soon!

Dear Zahra,Thank you for visiting us. We are pleased to hear that you found our service to be good. Your positive feedback is greatly appreciated. We look forward to the opportunity of hosting you again on your next holiday in Costa Rica!

Dear Jan,Thanks for visiting us, we are glad to receive a perfect qualification. We hope you come back on your next holiday in Costa Rica!

Dear Shanth,Thanks for staying at our hotel, we are glad to receive a good rating from you. We hope you revisit us on your next holiday in Costa Rica!

Dear Melissa,Thanks for taking the time to share your experience at our hotel, we are glad to read you loved your stay. Also, we appreciate your nice comments about our rooms, breakfast, and location. We hope your next visit will be soon!

Dear A. Frederick,Thank you for your review. We appreciate your kind words about our location, concierge service, food, and staff. Your positive feedback is truly valued.Once again, thank you for your feedback, and we can't wait to have you back!

Dear Robin,We sincerely appreciate your choice to stay with us. It brings us great joy to see that you gave us a perfect rating, signifying that everything was excellent during your visit. We look forward to the opportunity to welcome you back soon!

Dear Maude,Thank you for choosing to stay with us. We are delighted to see that you had a wonderful stay in our deluxe bungalow. Your satisfaction is our top priority. We look forward to the pleasure of welcoming you back soon!

Dear Guest,Thank you for choosing us as your hotel in La Fortuna. We are delighted to hear that you had a positive experience, and it's especially encouraging to know that you would definitely come back. Your kind comments about our location, staff, dinner, and rooms are greatly appreciated.We also value your feedback regarding our bathrooms, and we apologize for any inconvenience caused during your stay. Additionally, we appreciate your understanding regarding the construction of our new swimming pool. Rest assured, it is almost completed, and we trust that it will add to the overall enjoyment of our facilities on your next visit.We eagerly anticipate your return and hope that your next visit will be soon.

Dear Ashkan,Thank you for choosing to stay at our hotel. We are delighted that you gave us a perfect rating.We look forward to the pleasure of welcoming you back soon.

Dear Hannah,Thank you for taking the time to share your experience at Lomas del Volcán. We are delighted to learn that you had a great stay at our hotel. Your positive feedback about our grounds, staff, and surroundings is truly appreciated.Once again, thank you for your kind words, and we can't wait to have you as our guest again.

Dear Timur,Thank you for choosing to stay with us, and we sincerely appreciate your feedback regarding your recent experience. We regret to hear that your stay did not meet your expectations, and we apologize for any inconvenience you may have encountered.We acknowledge the issues with the Wi-Fi, and we are grateful for your understanding as we worked swiftly to resolve the matter. Our commitment is to provide a seamless and enjoyable experience for our guests, and we regret any disruption to your connectivity during your stay.Regarding the view of the volcano, we apologize if this aspect impacted your overall enjoyment. We understand the significance of a room with a volcano view, and we regret any disappointment caused by the natural growth of trees that may occasionally obstruct these views. We appreciate your understanding and recommend that in the future, you inform us of your preference for a volcano view when making a reservation so that we can allocate a suitable room for you.Once again, we sincerely apologize for the challenges you faced during your stay. We value your feedback as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to serve you, and we are committed to making your next stay more enjoyable.Thank you for bringing these matters to our attention, and we appreciate your understanding.

Dear Emilie,Thank you for selecting our hotel in La Fortuna for your stay. We are delighted to see from your qualification that you enjoyed your time with us. Your satisfaction is our priority, and we appreciate your positive rating.Once again, thank you for choosing us, and we look forward to welcoming you back someday.

Dear Sandipkumar,Thank you for your positive rating, and we are thrilled to learn that your experience was perfect. Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.We appreciate your feedback, and we sincerely hope to welcome you back soon.

Dear Sreerama,Thank you for taking the time to share your review. We are delighted to learn that you enjoyed our location, restaurants, and breakfast during your stay. Your positive feedback is truly appreciated, and it motivates us to continue providing exceptional experiences for our guests.Once again, thank you for choosing us, and we can't wait to welcome you back for another wonderful stay.

Dear Katrina,Thanks for sharing your experience at our hotel, we are glad to read the story of a guest so happy with her stay at Lomas del Volcán. We appreciate your good comments about our staff and property. We hope your next visit will be soon

Dear Gabriela,Thank you for choosing our hotel in La Fortuna. We are thrilled to receive your perfect rating and are delighted that you enjoyed your stay with us. It was our pleasure to have you as our guest.We look forward to welcoming you back on your next holiday in Costa Rica. Should you have any special requests or preferences for your future visits, please feel free to let us know, and we will do our best to ensure your stay is even more memorable.Once again, thank you for your kind feedback, and we can't wait to host you again.

Dear Hecsam,Thanks for staying at our hotel, we are glad to see you had a good experience at our hotel. We hope you come back soon!

Estimado Francisco Javier,Muchas gracias por visitarnos, nos alegra nos haya dado una calificación perfecta. ¡Esperamos vuelva a visitarnos algún día!

Dear Jatinder,Thank you for selecting our hotel in La Fortuna. We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. We understand your concerns regarding the cancellation request. Please be aware that our policy requires a minimum of 5 days' notice for cancellations before the check-in date, unless it is due to a special circumstance. Unfortunately, we are unable to accommodate requests for cancellation without prior notice of the last night during check-in.We value your understanding and hope that despite this inconvenience, you found some positive aspects during your stay. If there's anything specific you would like us to address or if you have additional feedback, please feel free to share it with us. Pura Vida.

Dear Emma,Thanks for your review, we are glad to read you loved our property and grounds. I am surprised by the comment about the fruit plate, I don’t if you say it because you are gold, in this case, the advantage is a coupon with a discount in the restaurant, anyway, we are going to investigate it to see if it was a problem of miscommunication from our part. We hope you revisit us someday!

Dear Ashutosh,Thanks for your review, we are glad to read you found everything good at our hotel. Also, we really appreciate your good comments about our bungalows, staff, amenities, views and spa. On the other side, we provide a coupon with a discount in our restaurant to the Platinum VIP members, we are going to investigate what happened, and we apologize for not had been providing you with this advantage. We hope you come back soon!

Dear Vivek,Thanks for visiting us, we are glad to receive a perfect qualification from you. We hope you revisit us soon!

Dear Amruth,Thanks for choosing us as your hotel, we are glad to see you gave us a perfect qualification. We hope you come back soon!

Dear guest,Thanks for your lovely review, we are glad to read you loved our grounds, view of the volcano, bungalows, staff, and food. Also, we are pleased to hear you will come back, we hope your next visit is soon

Dear Ariana,Thanks for visiting us, we are glad to hear you loved our location and service. We hope you revisit us on your next holiday in Costa Rica!

Thank you for your feedback, Thomas. We are pleased to hear that you found Hotel Lomas del Volcán to be a nice place. We look forward to welcoming you back in the future.

Thank you Casey for your kind review of Hotel Lomas del Volcán! We appreciate your feedback about the great location and rooms. We hope you had an enjoyable stay with us and look forward to welcoming you back in the future.

Dear Ildemar,Thanks for choosing us, as well, we appreciate you gave us a perfect qualification. We hope you come back someday a have another great stay at our hotel!

Thank you for your review, Alma Grace! We're glad to hear that you found Hotel Lomas del Volcán to be a secure and private place to stay. Guest safety and privacy are important to us. We hope you had a pleasant experience and look forward to welcoming you back in the future.

Thank you, Facundo, for your review of Hotel Lomas del Volcán. We are glad to hear that you had an excellent experience. We appreciate your kind words and hope to welcome you back soon!

Thank you for your review, Craig! We are glad you had a great experience at Hotel Lomas del Volcán. Our friendly staff takes pride in providing excellent service. We also take pride in our beautifully landscaped surroundings that offer a stunning view of the Arenal volcano. We hope to welcome you back soon!

Thank you for the amazing review, Sierra! We appreciate your kind words about our hotel, staff, and food. We're thrilled to hear that your honeymoon stay exceeded your expectations. We apologize for any inconvenience with the shower and appreciate your feedback. We hope to welcome you back to Hotel Lomas del Volcán for another fantastic stay in the future!

Thank you for your review, Michael. We appreciate your feedback about the great views of the volcano and the excellent restaurant at Hotel Lomas del Volcán. We understand that the hilly walks can be a bit challenging, but they are necessary due to the hotel's beautiful location. We will take note of your suggestion regarding the bar offering craft beer options. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.