Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Patfrom Roxbury, CT

Loved this hotel

Posted May 6, 2014
Pros: It is quiet, staff was friendly and helpful and the grounds are lovely.
Cons: Air conditioning was a bit underpowered. We were at Mountain Paradise at the end of April and it was quite humid. Ceiling fans would have helped.
Location: Good location, convenient to Arenal Lake and volcano park. Plenty of restaurants around and lots to do.
After a 3 hour drive from Liberia we were hot, tired and a little cranky. We were welcomed at Mountain Paradise by very friendly staff offering us a tall, cold glass of juice. We were driven to our room by golf cart and given a brief tour of the grounds. Our room was very clean, spacious and had a great bathroom with a waterfall shower. Cool! The grounds were very pretty, lush and very well maintained. The pool is heated and has a swim up bar and a terrace with hammocks and lounge chairs. There was an overall feeling of calm and serenity. On site restaurant was very good, breakfast was great.
4 out of 5
Recommended
for Everyone
by Scottfrom Florida

great views and a true get away

Posted Apr 24, 2014
Pros: views, room size, proximity to town
Cons: Front desk seemed a little confused at times on services offered with tour stuff
Location: hot springs, town, hanging bridges, water falls, white water rafting, zip lines are all close
After you get up the winding road to the resort, it is truly breath taking views. Each room has a private hot tub or pool. Our room had dual showers with one being a water fall. About 10-15 minute drive to all the attractions, shuttle service is provided and hotel and attractions take US $. Restaurants were good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel overlooking Arenal

Posted Apr 19, 2014
Pros: The pool and the shower were our favorite.
Location: Went on the hanging bridges tour and a raft tour down a river in this area. They were our 2 favorite experiences from our whole trip to Costa Rica.
Re really enjoyed our stay at this beautiful hotel. We were right across from the wonderful heated pool with waterfalls and loved speeding time in it. The views, the gardens, the rooms - all were great!
4 out of 5
Recommended
for Everyone
by diamantefrom Chicago

Wonderful Costa Rican stay,

Posted Apr 8, 2014
Pros: Staff, Location, ground, rooms set up.
Cons: Food taste and quality during launch and dinner.
Location: Go out for dinners, stay away from Nanos, heard that Don Rufino was great.
Eric was the first to say hello, check us in and drive us in a cart to our rooms, From there it just continued to stay fabulous, I traveled with my two granddaughters who are Gluten Free, The crew kept our special bread in the kitchen cooler, warmed it up separately and made sure they were okay with the rest of the food, they never got sick. We could not feel more comfortable, I wish I could remember all the names, each and every Person there deserve mentioning, the front desk, kitchen crew and room crew. All was clean and great, rooms are specious each with a great size bathroom which has two Showers side by side, one spa the other water fall (cool) great verandah with rocking chairs, Wished I purchased two and brought home. Breakfast was great, but skip dinners not their best-:).... Keep in mind the pool is small.
4 out of 5
Recommended
for Everyone
by Jenniferfrom Los Angeles

Nice grounds and rooms with great views

Posted Apr 5, 2014
Pros: Views of the volcano.
Cons: Some of the waiters at breakfast didn't seem to like their job.
Hotel has separate small houses that have 2 attached rooms that overlook the volcano. Nice grounds. The pool area is nice but small compared to some of the other hotels in the area with a heated pool that is a nice temperature, but not thermal water. We had a great bar tender and the pool area to ourselves one afternoon. The breakfast was pretty good and the service ok.
4 out of 5
Recommended
for Getaway With Friends
by Juliannefrom Michigan, US

Vacation stay

Posted Apr 4, 2014 on Hotels.com
The customer service was great at this hotel, too nice at some instances. Beautiful view. The pool is kind of small. No jacuzzi at pool; disappointing. Wireless internet didn't work we'll in the rooms further up the hill- kind of annoying that I was told to walk down to the restaurant. Rooms are beautiful and so is the shower. The patio door isn't sealed at the bottom so it allows bugs to get in. Hot tub on patio took SOOOO LONG to fill up, and was displeased that the pump shut off quickly and wouldn't turn back on. Great hotel but could use some fixing .
5 out of 5
Recommended
for Everyone
by Karenfrom Boston, MA

Lovely hotel

Posted Mar 27, 2014
Cons: Boxsprings under the mattresses would be an improvement.
Beautiful hotel and grounds near Arenal Volcano. Wonderful, friendly, helpful staff!
4 out of 5
Recommended
for Everyone
by Harshfrom Sudbury, canada

Beautiful property

Posted Mar 26, 2014
Great experience and a tastefully build and decorated rooms. Disappointed at reception. Arrived at 13.00 hours. Check in 14.00 hours, waited in the resturant for an hour. On return to checj in 2-5 minutes befor 14.00 hours asked to wait for a few minutes more, not expected to be so rigid.
5 out of 5
Recommended
for Everyone
by Garrettfrom Miami, FL

Awesome hotel!

Posted Mar 18, 2014
Pros: Scenery, people, staff, cleanliness, tour coordination, transportation coordination.
Location: Zip lining, spelunking, hot springs, volcano tours, the works!
The experience was amazing. The hotel rooms were remarkable. So was the decor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous property, great location

Posted Mar 13, 2014
Good volcano view from our cottage, absolutely beautiful grounds, and a wonderful included breakfast. The only negative was small - there was only 1 small pool that could be made more impressive.