Outdoor pool, sun loungers

Reviews of Hotel Mountain Paradise

3.5 out of 5
Hotel Mountain Paradise
Arenal Volcano, San Carlos, San Jose, La Fortuna, Alajuela

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 676 reviews" "
Rating 8 - Good. 199 out of 676 reviews" "
Rating 6 - Okay. 72 out of 676 reviews" "
Rating 4 - Poor. 29 out of 676 reviews" "
Rating 2 - Terrible. 19 out of 676 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at La Fortuna Mountain Paradise with our three kids for three nights. The place was clean and nice, and we stayed in one of the bigger villas with a pool out front. The free breakfast was awesome, especially with the kids, and had everything we needed to start the day. The place was well taken care of, and our kids loved the pool. It's in a great location not far from downtown, and it felt safe with easy parking. The staff was really nice and helpful. The only thing we'd suggest is eating dinner elsewhere in town, as the options there were better. But overall, we'd definitely recommend staying there.
Stayed 3 nights in Mar 2024
Response from Mountain Paradise Team. on Mar 27, 2024
Dear Ester,Thank you so much for sharing your experience with us! We're thrilled to hear that you and your family had a wonderful time at La Fortuna Mountain Paradise during your three-night stay.It's fantastic to hear that you enjoyed your spacious villa with a pool and that the accommodations met your expectations. We're delighted that you found our free breakfast to be awesome and that it provided everything you needed to start your day off right, especially with the kids.We're also glad to hear that you appreciated our well-maintained facilities and that your kids loved the pool. Our team works hard to ensure everything is in top shape for our guests to enjoy.Thank you for mentioning our great location near downtown and the safe and easy parking. We're happy to hear that you felt comfortable and secure during your stay.We appreciate your feedback regarding dinner options, and we'll definitely take it into consideration. We want to ensure our guests have the best dining experience possible, and we'll continue to strive to improve in this area.Once again, thank you for choosing to stay with us and for recommending our hotel. We hope to have the pleasure of welcoming you and your family back again in the future!Warm regards,

10/10 Excellent

Kathini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it at Mountain Paradise Hotel. Beautifully well kept grounds and friendly staff.
Stayed 5 nights in Mar 2024
Response from Daniel on Mar 25, 2024
Good morning. Kind regards from the staff of the Mountain Paradise Hotel;Thank you very much for your comment, we really appreciate your time with us and we hope to see you again very soon.

10/10 Excellent

ANATHEA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad we booked this place and not one of the others (we visited some of the others as friends stayed there) The entire area is stunningly beautiful. It’s so private and serene. Our room had a private heated pool with the most perfect view of the volcano. The restaurant was delicious and so affordable that our group of four literally ordered one of everything to try family style. We book massages everywhere we go, but their spa was the best massage of both my and my husbands life. I would go back just for the massage. It wasn’t even one of the fancy ones, just the “relax 60 min” massage. Anytime we wanted the golf cart to pick us up, they were there in a minute. Excellent staff, beautiful grounds, breath taking views, the rooms are stunning too. I wish I was more eloquent because I don’t think that words can capture how incredible this resort was. I usually like to try a different resort every time I travel, but this might be the first time where I will definitely book this resort again. 100/10 highly recommend
Response from Mountain Paradise Team. on Mar 27, 2024
Dear Anathea,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay with us.It's wonderful to know that you enjoyed our stunningly beautiful surroundings and found the area to be private and serene. We're delighted that you loved your room with a private heated pool and the perfect view of the volcano.We're thrilled that you found our restaurant delicious and affordable, and we're glad that you were able to enjoy a variety of dishes with your group. It's fantastic to hear that you had such a positive experience at our spa and that the massage was the best you and your husband have ever had.We're proud to hear that our staff provided excellent service and that you found our grounds and rooms to be beautiful and stunning.Thank you for your high recommendation and for considering returning to our resort in the future. We would be honored to welcome you back!Warm regards,

6/10 Okay

Jiafeng

Traveled with family
Disliked: Cleanliness, amenities
Hotel room is too old and dirty, less maintenance. We found insects in bathroom. No VIP benefit, there is no bottle of water in the room, we have to buy two bottles of water in front desk and it cost us $10.
Stayed 1 night in Mar 2024
Response from Mountain Paradise Team. on Mar 27, 2024
Dear Jiafeng,We sincerely apologize for the disappointment you experienced during your stay with us. It's disheartening to learn that the condition of your room did not meet your expectations and that you encountered cleanliness issues, as this is not the standard of service we aim to provide.We take your feedback seriously and will address the maintenance and cleanliness concerns with our housekeeping and maintenance teams to ensure improvements are made immediately. Your comments will be shared with our management team for further review and consideration.Please know that guest satisfaction is our top priority, and we truly regret that we fell short in meeting your expectations. We appreciate your feedback as it helps us to identify areas for improvement and to ensure that future guests have a more pleasant experience.If there is anything else we can do for you+ please don't hesitate to contact us directly.Warm regards,

10/10 Excellent

Aziz

Stayed 2 nights in Mar 2024
Response from Hotel Moutain Paradise on Mar 19, 2024
Thank you very much for your rating

8/10 Good

FRANK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, staff were great. Restaurant was good for breakfast but dinner was pretty weak, make a plan to eat elsewhere for dinner
Stayed 3 nights in Mar 2024
Response from Hotel Moutain Paradise on Mar 15, 2024
Thank you very much for your comment

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daniel on Mar 21, 2024
Muchas gracias por su comentario.

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel the experience for the price point does not match. The location is spectacular, if the volcano would have been visible otherwise this hotel is a 3 star. No robes, no utensils in the kitchen area, no cream for coffee. Have to check the towels in and out.
Stayed 1 night in Feb 2024
Response from Hotel Moutain Paradise on Feb 23, 2024
Good afternoon, we are sorry that you did not see the volcano but we are in the rainy season and there is a lot of cloud, the room does not have kitchen utensils because cooking is not allowed in the room and the reservation indicates it, the room amenities have coffee

10/10 Excellent

DOUGLAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way and quiet in a very busy community.
Stayed 1 night in Feb 2024
Response from Hotel Moutain Paradise on Feb 14, 2024
thank you very much for your rating

6/10 Okay

Kenway

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice property, the hot tubs don’t have warm water and the pools are cold too.
Stayed 1 night in Feb 2024
Response from Hotel Moutain Paradise on Feb 23, 2024
Thank you very much for your comments

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning. We had a large room, with a secluded terrace with a hot-bath on it. We could sit out and watch the birds. The bathroom was incredible - with a literal waterfall shower - cascading over a rock wall. It also had a normal shower - so much fun. The pool area is stunning - overlooking Arenal Volcano. Fortunately for us the cloud disappeared and we had fabulous views. We enjoyed happy hour with our swim. Breakfast was fantastic - range of hot items, we had a front row view of the volcano and shared out breakfast with the many colourful birds.
Stayed 2 nights in Jan 2024
Response from Hotel Moutain Paradise on Feb 14, 2024
Thank you very much for your comments, we are happy that your stay was pleasant, we hope to see you here soon.

8/10 Good

Larry

Traveled with group
Liked: Staff & service, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024
Response from Hotel Moutain Paradise on Feb 14, 2024
Thank you very much for your rating

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Moutain Paradise on Feb 23, 2024
Thank you very much for your comments

10/10 Excellent

Steve

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was excellent. I had a fantastic steak. beautiful and well maintained grounds. Lots of birds and butterflies. The staff was very friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Hotel Moutain Paradise on Feb 2, 2024
Thank you very much for your comments, we hope to see you soon

10/10 Excellent

Arindam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property set in a pristine location overlooking the mighty Arenal volcano. We got upgraded to a spacious villa with a private pool and the sheer size and layout of the space was impressive! The whole property is covered in trees that brings in all sorts of birds that make the place come alive! Pros: - location - layout of the rooms - quality of food at the restaurant - the kindness of some of the members of the staff Cons: - amenities are a bit dated - our AC started leaking water and flooded part of the room - service is on the slower side - it took them 3 calls and an in person visit to the reception to get someone to fix the AC after over 12hrs The cons notwithstanding, this is one of the most amazing places I have had the chance to stay and I would love to come back here in the future.
Stayed 3 nights in Jan 2024
Response from Hotel Moutain Paradise on Jan 29, 2024
Thank you very much for your comment and that your experience was excellent

6/10 Okay

laura

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The view and room was outstanding. The breakfast and the staff was not hospitable. When asking for ice at the bar, we got major attitude. For the money, look some where else.
Stayed 1 night in Jan 2024
Response from Hotel Moutain Paradise on Jan 19, 2024
We are sorry to hear about that bad experience, we will verify what happened during your stay at breakfast.

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful hotel. Our villa was amazing and the property was incredible. We loved the pool and bird watching from our hammock. It was convenient to town and we can’t wait to come back.
Stayed 4 nights in Jan 2024
Response from Hotel Moutain Paradise on Jan 19, 2024
Thank you very much for your comments, we hope to see you soon at the Hotel.

8/10 Good

Velia, Dallas

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Hotel Moutain Paradise on Feb 14, 2024
Thank you very much for your rating

10/10 Excellent

Yovanis, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay in this property. Staff were very nice. Service was excellent, the guys in the front desk, Luis and Kevin in the bar🍹, guys in the restaurant. Everyone deserve a 👍. Thank you😉👍 Johnny, the Cuban
Stayed 4 nights in Jan 2024
Response from Hotel Moutain Paradise on Jan 16, 2024
Thank you very much for your comment and we hope to see you soon

10/10 Excellent

Armabdo R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Moutain Paradise on Jan 16, 2024
Gracias por su puntiacion

10/10 Excellent

FAZAL

Stayed 3 nights in Dec 2023
Response from Tania on Jan 5, 2024
Hello Fazal!We really appreciated your visit and we hope you enjoyed your stay with us.We remain at your total disposal.Bests regards Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Twinkle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun hotel! They gave us an upgrade to owner suite with private parking and private pool. Our kids had tons of fun and took advantage of the pool. The room had two bedrooms and the kitchenette. Facility is conveniently located close to all the action. We loved it there and the staff was simply fantastic! Also, lots of birds here so you don’t have to go far away to watch all the colorful birdies!!
Stayed 4 nights in Dec 2023
Response from Tania on Jan 5, 2024
Hello Amin!We are happy you and the children enjoyed your stay with us. Fi¿os ur it was a pleasure to have you here and we remain at your total disposal.We hope to see you in the future family.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

8/10 Good

Piotr

Stayed 2 nights in Dec 2023
Response from Tania on Jan 5, 2024
Hello Piotr,We hope you had a good time with us, we appreciate your visit and we hope to see you in the future.We remain at your total disposal.Best regards.Tania MoraCustomer ServiceHotel Mountain Paradise

4/10 Poor

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
This property was extremely out dated. Rooms were filthy. Had to clean up puke that was along the wall in the master room. Toilet paper was dirty with brown spots. Sheets never got changed.
Stayed 4 nights in Dec 2023
Response from Hotel Moutain Paradise on Jan 19, 2024
We are sorry to hear about that bad experience, we will verify what happened.

8/10 Good

RACHEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fun time!
We had a great time. Overall the food was pricy for the quality but not too bad. They charged $8 for water, which was ridiculous. The staff was friendly and helpful. We bought some tours at the front desk which were lots of fun and reasonably priced.
Stayed 5 nights in Dec 2023
Response from Tania on Jan 5, 2024
Hi Rachel!We are glad you enjoyed your visit and your stay with us. For us was a pleasure to assist you and we hope to see you in the future.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Response from Hotel Moutain Paradise on Feb 14, 2024
Thank you very much for your rating

6/10 Okay

Lauryn

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Tania on Dec 5, 2023
Hello Lauryn,We hope you enjoyed your stay on our property, it was a pleasure for us.See you next time!Tania MoraCustomer ServiceHotel Mountain Paradise

8/10 Good

Karen

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel its very good located, excellent service from staff, breakfast very good, variety and cleanest and service very good. Just the pool was cold water and the beds are not very confortable, however the room was very good.
Stayed 1 night in Nov 2023
Response from Tania on Dec 5, 2023
Hello Karen!Thank you very much for taking us into account during your visit here at La Fortuna, it was a pleasure to assist you and we thank you for those comments that drive us to do better for you.We remain at your disposal and we will be waiting to see you again.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

8/10 Good

Liya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property and wonderful staff. they were very helpful and accommodating. the hotel's food was average (we definitely preferred eating in town for lunch/dinner) but the breakfast was solid. the location and rooms were great. overall we really enjoyed our stay and would recommend.
Stayed 3 nights in Nov 2023
Response from Tania on Dec 5, 2023
Hi Liya!Thank you very much for your visit and we are very happy you had a good time with us and our staff.Your comments help us to improve those details and be the hotel you deserve.Hope to see you on your next visit! Tania MoraCustomer ServiceHotel Mountain Paradise

8/10 Good

Silvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great location for our family. The houses were the perfect size and just what we needed. Could use some updating as things are a little dated but overall a great option. Rooms were clean and staff friendly.
Stayed 5 nights in Nov 2023
Response from Tania on Dec 5, 2023
Hello Silvia!We appreciate your comments, we are glad you enjoyed our property and we hope to see you in the future.We remain at your total disposal.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

6/10 Okay

Anandha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was very good. Nice view of Arenal volcano. Their reception is closed at 10:30 pm, so if arriving late let them know. When we arrived the door to the villa was not working they had to fix it, so after the late arrival that was annoying. They don't have water or any vending machine, so carry them as well unless you are ok to drink the tap water. You can buy them only in the reception which will be closed at night. The food in the restaurant and bar was ok. Pool side bar was ok as well. Have the swimming towel passes ready when checking out, they account for them. We got only two passes for four people, didn't get into the details when checked in late. On checking out I explained the lady we got only two towel passes, she never understood and the lady said only one towel was found, but we were given four, I had to go back to the villa to get another one, she charged 50$ for the other two.I don't understand why would a traveller carry back a used Hotel towel and pay 25$ each. She was very arrogant.
Response from Hotel Moutain Paradise on Nov 21, 2023
Good afternoon, I understand your annoyance. I told you that our reception has hours from 6 am to 10 pm which you can see when making the reservation. Our security colleague is in charge of receiving clients who check in late and he too. sells the water that is at the reception, as a hotel policy we have the cloth policy and we are not the only hotel with that policy

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Moutain Paradise on Nov 21, 2023
Thank you very much for your rating, we hope you return soon.

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with amazing staff. Awesome view of the volcano (when it’s not cloudy). Food was good and the staff was very accomodating
Stayed 3 nights in Nov 2023
Response from Hotel Moutain Paradise on Nov 21, 2023
Thank you very much for your rating, we hope you return soon.

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really gorgeous grounds, so peaceful and serene. Pool is amazing and as nice as ive seen in any resort. Rooms are huge and very unique. Feels like you are staying in a rainforest :) Staff all so helpful and nice. Price very reasonable for what you get. We stayed here 11 years ago and its even nicer now. Would come again in a heartbeat.
Stayed 1 night in Oct 2023
Response from Tania on Nov 1, 2023
Hello Charlene!We greatly appreciate your comments and we are glad that you enjoyed your stay. It is an honor that you joined us again after so many years and we hope to see you again very soon. We are waiting for you and remain at your complete disposal.¡Pura Vida!Tania MoraCustomer Service ReservationsHotel Mountain Paradise

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Moutain Paradise on Nov 21, 2023
Thank you very much for your rating, we hope you return soon.

10/10 Excellent

Kyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very courteous and accommodating. Beautiful villas and lots to do in the area. Would love to come back!
Stayed 1 night in Oct 2023
Response from Tania on Oct 17, 2023
Hello Kyla!We really apreciate your comments, we are happy you enjoyed your stay with us and we hope see you in the future.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Andres, ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good will definitely come back
Stayed 3 nights in Sep 2023
Response from Tania on Sep 21, 2023
Hello Andres,We really appreciate your comments and are glad you enjoyed your stay with us. We look forward to seeing you on your next visit.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and the room was so beautiful
Stayed 2 nights in Aug 2023
Response from Tania on Aug 28, 2023
Hello, Ivan!We appreciate your comments and we are glad you enjoyed your stay with us and the beauty of our property. We remain at your disposal and hope see you in the future.¡Pura vida!Tania MoraCustomer ServiceHotel Mountain Paradise

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Once upon a time, a property was a top-notch, luxurious resort featuring villas, a swim-up bar, and rainforest showers. It shows its age with broken light switches, non-existent Wi-Fi in the bungalow, below-average food, an unmanned security gate, and cost-conscious management that does not justify the price.
Stayed 3 nights in Aug 2023
Response from Tania on Sep 8, 2023
Hello, Jerry;Time is unforgiving and the signs are seen in the buildings and facilities; however, we constantly provide maintenance to our facilities looking for them to be in the best condition without losing their initial beauty and looking for the best so that our guests enjoy the experience with us. We appreciate your comments and hope to see you again, We reain at your disposal.Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Janett

Stayed 2 nights in Aug 2023
Response from Tania on Sep 9, 2023
Hola, Janett;Agradecemos muchísimo sus comentarios, esperamos que su estadía haya sido placentera y que nos visiten nuevamente en su próximo viaje. Quedamos a su total disposición.¡Pura Vida!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been more helpful. They were able to handle every request so easily. Loved our villa too
Stayed 2 nights in Aug 2023
Response from Tania on Aug 19, 2023
Hello Mr. McGennis!It was a pleasure to received you here in our property and assist you during your stay. We hope see you in the future an we remain at your disposal.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

RAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the rooms are huge. The staff is friendly.
Stayed 3 nights in Aug 2023
Response from Tania on Aug 9, 2023
Hello Raul!We hope that your stay with us has been pleasant and here we wait for you on your next trip through our beautiful country.See you next time!Tania MoraCustomer ServiceHotel Mountain Paradise

6/10 Okay

Chinedum

Stayed 3 nights in Jul 2023
Response from Tania on Aug 23, 2023
Hi Chinedum,We very much appreciate your visit and your comments, we hope you enjoyed your stay and we remain at your disposal.Best regards!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Michele

Stayed 4 nights in Jul 2023
Response from Tania on Aug 22, 2023
Hello Michele!We greatly appreciate your visit and your comments, we hope you come back soon to enjoy the beautiful area of La Fortuna and our facilities. It was a pleasure to serve you.See you next time!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tania on Jul 30, 2023
Hello, Simon!We very much appreciate your comment and hope you enjoyed your stay at our property. We are at your disposal and look forward to seeing you on your next visit to the beautiful La Fortuna area.¡Pura vida!Tania MoraCustomer ServiceHotel Mountain Paradise

6/10 Okay

YASMIN, Austell

Traveled with partner
Liked: Staff & service
Staff is super friendly and helpful. There are a few bugs inside the rooms. Not walking distance.
Stayed 3 nights in Jul 2023
Response from Tania on Jul 22, 2023
Good afternoon Yasmin!We are very pleased that you enjoyed your stay at our property. Unfortunately bugs are part of the area and although we work every day so that they do not enter the rooms, it gets out of our hands. One of the main attractions of our property is that it is located in an area where it is quite private and away from the bustle of the village to enjoy a quiet experience, as described on our page.We hope you liked it and we remain at your total disposal.¡Pura vida!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Alpha, Rialto

Stayed 3 nights in Jul 2023
Response from Tania on Aug 6, 2023
Hello, Alpha!We very much appreciate your feedback and hope you enjoyed your stay with us. We look forward to seeing you on your next trip. ¡Pura Vida!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Tania on Jul 14, 2023
Hello Hanna!Warm greetings from all of us. We hope you enjoyed your stay with us and welcome your feedback. We look forward to seeing you on your next trip.¡Pura Vida!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Aurore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arenal
Super hôtel au pied du volcan. La vue de la chambre sur le volcan au réveil est spectaculaire. Le bar à la piscine est top et le Barman y est pour beaucoup.
Stayed 4 nights in Jul 2023
Response from Tania on Jul 9, 2023
¡Hola, Aurore!Nous apprécions vraiment vos commentaires et nous sommes très heureux que vous ayez apprécié nos installations et la belle région de La Fortuna et du volcan Arenal. Nous espérons que vous reviendrez bientôt et nous restons à votre entière disposition.¡Pura Vida!Tania MoraCustomer ServiceHotel Mountain Paradise

10/10 Excellent

Serge

Stayed 3 nights in Jul 2023
Response from Tania on Jul 8, 2023
Hello, Serge!We appreciate your comment and we hope you enjoyed your stay with us.We hope you will visit us again on your next trip.¡Pura vida!Tania MoraCustomer ServiceHotel Mountain Paradise