Property was very good. Nice view of Arenal volcano. Their reception is closed at 10:30 pm, so if arriving late let them know. When we arrived the door to the villa was not working they had to fix it, so after the late arrival that was annoying. They don't have water or any vending machine, so carry them as well unless you are ok to drink the tap water. You can buy them only in the reception which will be closed at night. The food in the restaurant and bar was ok. Pool side bar was ok as well. Have the swimming towel passes ready when checking out, they account for them. We got only two passes for four people, didn't get into the details when checked in late. On checking out I explained the lady we got only two towel passes, she never understood and the lady said only one towel was found, but we were given four, I had to go back to the villa to get another one, she charged 50$ for the other two.I don't understand why would a traveller carry back a used Hotel towel and pay 25$ each. She was very arrogant.