Ratings based on 142 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Wonderful hotel good locationPosted Feb 19, 2014
We had a car. MPH was minutes to town and major attractions. Pool was heated but not thermal. Staff very friendly and provided helpful suggestions on things to see in the area. We struggle with finding the best place yet reasonably priced. MPH was a definite win.
for Everyoneby Siroco from Virginia
Great Hotel in Arenal AreaPosted Feb 17, 2014
Location: This is one of many hotels around the Arenal volcano area. Like the other best hotels, you need a car in order to come and go as you please.
We had a fantastic stay at this hotel. We had a beautiful room, surrounded by an amazing garden, with a porch and a Jacazui on it. The room itself was huge, everything wood. The service was excellent throughout
for Everyoneby chris from c
Beautiful and relaxing hotelPosted Feb 7, 2014
Great spot and beautifully landscaped. The whole property was exquisite.The food was delicious and the staff excellent. Don't hesitate to book!
for Everyoneby Brenda
Beautiful gardensPosted Feb 7, 2014
We had a wonderful two night stay at this hotel. The front desk. & tour staff were very informative, saving us lots of money as we did everything self guided. Our only complaint was the food was over cooked for our specifications. Beautiful gardens and lovely ambiance.
by A verified traveler
I hate to give negative feedback, but...Posted Jan 16, 2014
Pros: Onsite restaurant and friendly waitstaff.
Cons: DO NOT BOOK A ROOM anywhere near the front of the property. The pool music is obnoxious and those carts whiz by at all hours.
During our ten day visit to Costa Rica, this hotel was by far the biggest disappointment. The room was situated near the pool, causing us to endure boom-boom music at least 12 hours per day. When asked if we could be moved to a room further from the public areas, we were flatly refused, despite the hotel appearing far less than full. (We stayed mid-week.) The room was painted a terrible yellow color--the kind that reminds you of newborn baby diapers and is far from restful--and the bathroom included a fake rock 'waterfall' that felt extremely kitschy and more appropriate to a cheap theme hotel. The bathroom counter was nonexistent, which forced us to place all of our toiletries on the floor--yuck. Red ruffled silk pillow shams gave us the creeps, since they looked like they were straight out of a 1970's bordello. The 'hottub' promised in the booking turned out to be a tiny, one person jetted tub surrounded by more fake rock. And last but not least, the golf carts used to shuttle guests to/from their rooms zoomed past our windows at all ours of the day and night. On the short list of positives, the onsite restaurant served surprisingly tasty fare and the waitstaff was extremely friendly. Which are the only two reasons this hotel didn't get one star from us, instead of two. In short, we couldn't wait to get out of this hotel and would have jumped ship entirely if everything hadn't been prepaid before arrival. Overall, terribly disappointing.
for Everyoneby Jen from Kailua, Hawaii
Nice little stay.Posted Jan 14, 2014
Cons: Beds, too stiff.
Location: About ten minutes from town.
It was nice, they even had a waterfall in the shower room. The only thing I would say is that it's about 10 mins away from town and not the best view of the volcano. Otherwise, the saff was nice and great. Beds are also a bit tough, but since we've been traveling all over the place, we didn't mind.
for Everyoneby rose from san francisco
Great sprawling jungle hotel with swim-up bar.Posted Dec 23, 2013
After spending a lackluster night in San Jose we arrived in La Fortuna and the hidden mountain paradise hotel. We had a large bungalow with veranda that included a jacuzzi tub. The room had AC and was very peaceful. The hotel is a bit of a ways - about 8 km - from town but there are shuttles during the day to take you. There are plenty of things to do - hike, bike, zip line, hot springs in the area.
Recommendedby Greta from Dallas
Service exceeded all my expectationsPosted Oct 27, 2013 on Hotels.com
This hotel was great! They we planned on going down there, my husband and I got caught up in San Jose visiting friends and we actually didn't get to the hotel until almost 2 am. I was so worried we would get to the hotel and no one would be there to open a room for us and we would have to sleep in our rental car. To my great surprise, instead of the hotel canceling our reservation, there were people waiting for us with a note and key all ready to show us to our room. On top of that great service, the hotel was beautiful, and perfect for couples. There are private hot tubs on each porch and the bath rooms are huge and beautiful! We felt like the service and romantic room was well worth the price we paid. I would stay there again in a heartbeat.
for Everyoneby SOUL SAUCE from ny ny
Nice! But be aware of the locationPosted Oct 24, 2013
The room was beautiful! Super spacious. Could use a small fridge tho. Because of the vegetation and gardens on the premises, bugs are expected. We sprayed bugspray at the door entrance and kept the ac on- it repelled insects inside our room. The biggest issue i had was that PRIOR to booking i was told the hotel had a shuttle into town and they provided a schedule. Upon arrival they denied the service bc it was low season. A cab ONE WAY into la Fortuna cost us $10! They did nothing to accomodate and the reception gal looked at me as if i had 3 heads when i asked. she spoke perfect english so she understood what i said. That was the damper bc i didnt realize how far it was from town. No busses available. Only taxi and it can get expensive! Otherwise great place to disconnect! The bartender Johan was excellent! Super great service. Food was delish! The restaurant and waiters were so nice. Awesome volcano view. They have a very well priced restaurant w great volcano view also in walking distance.
for Everyoneby Dr. Marc from PA
Better than expected.Posted Aug 28, 2013
Location: Private and a little hidden but well located to all nearby attractions.
We were pleasantly surprised to see how interesting and spacious the cabinas were. The bathrooms were amazing. The staff was very friendly and accommodating.