Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Freeport, NY

Great location in LaFortuna

Posted Jan 24, 2015
Pros: Everything, location, amenities, price.
Cons: Nothing
Location: Ecoglide zip lines and Arenal Hanging Bridges are not to be missed.
From the welcome coctail to the delicious breakfast buffet, this place is a winner. You cant beat the location and the facility is clean and modern. The staff were very accomodating. And the hot springs were fabulous. Even though we had some rain and overcast days a drink in the hot springs was delightful. Close to all and the staff were happy to give recommendations for places for dinner.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Amazing

Posted Jan 23, 2015
Food, drinks, staff and amenities were amazing. Great location close to everything .. They accepted dollars which made it easier .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Beautifil grounds and exceptional hot springs. Great volcano views
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CRC

Excelent

Posted Jan 17, 2015
Beautiful place, the liquor is little expensive, but the installations are so good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2015
The lodge is very nice and the service was great, the staff will go out of their way to help you with anything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Tropical oasis

Posted Jan 12, 2015
Pros: We loved the grounds and the mineral pools.
Cons: The staff was cordial, but not friendly compared to everywhere else we visited in Costa Rica. The restaurant was quite expensive.
Location: Loved going to the hanging bridges at Sky Adventures.
We stayed here due to the location and the mineral springs. It was a beautiful resort, with clean, well kept rooms. We loved the mineral springs. Apparently, there is also a great view of the volcano, but we did not see much of it due to the clouds. January is not the best month to visit Arenal due to the weather.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Antioch, CA

Great location. Close to volcano and activities

Posted Jan 12, 2015
We stayed at this hotel because it was close to the Arenal volcano and the zip line adventure that we did. We wanted to enjoy the nice hot springs after our outings.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great hot springs, great hotel!

Posted Jan 7, 2015
This is a good place to stay in Arenal La Fortuna. It's great having hot springs there and a jacuzzi! The rooms have fairly thin walls so we heard the conversations of our neighbours and also some traffic, but otherwise the rooms are fine and the beds comfy. The staff were great, especially the guy on reception who helped me recover my sunglasses after leaving them on a coach. The restaurant is so-so and overpriced, but there are a couple of great restaurants within walking distance. It's easy to arrange trips and activities through the front desk. We did white water rafting.
1 out of 5
by A verified travelerfrom USA

Price is overcharged!!! Motel room & dirty!

Posted Jan 7, 2015
Pros: Free breakfast, but food is not good.
Cons: Price is overcharged, should be lower. Both room need to remodel or clean. Bath room supply should be better. Bed sheet dirty, room floor dirty.
Location: Go to Tabacon hotel hot spring is very good! Suggest to stay at Tabacon hotel and get free hot spring.
Room condition and clean level as a motel. The price is too high. Room was overcharged! Hot spring is not hot! Need to pay for $45 to other hotel for hot spring. Bath room dirty, not enough supplement. Room is too old with bad smell. Breakfast needs to improve. This price is overcharged! It should be lower, not worth!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Nice hotel close to Tabacon Springs

Posted Jan 6, 2015
Pros: Private thermal pool for our room. The surrounding vegetation. Cleaner creativity with animal shaped towels, our child loved these! Good restaurant
Location: Good proximity to most Arenal attractions.
We had a lovely experience at this hotel. Room and facilities were modern and clean. On arrival we were offered some delicious punch on reception while checking in. The stay was perfect for our small family and we were in good proximity to all the attractions we planned to visit. Taxi fares were a little steep for transport to some attractions though.