Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Beautiful View, Amazing Staff, Loved the Hotspring

Posted May 22, 2015
Pros: Hotsprings, Hotel grounds/landscaping, Polite and helpful Staff, very good breakfast spread
We had a lovely stay here. Our room was very spacious, clean and comfortable. We also had a little patio space available outside our room which overlooked a beautiful garden. The hotel grounds are beautiful beyond words. The hotel staff goes above and beyond to help you out. The pool area is lovely with a swim up bar, kiddie pool area, kids play area with slides and mud pit, jacuzzi and hot springs. Our room included breakfast buffet which was a very good spread that consisted of gallopinto (rice and beans), pancakes, plantains, toast, potatoes, eggs, meat, coffee, tea, juices etc. We absolutely loved our stay and will definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted May 10, 2015
beautiful well maintained grounds, friendly helpful staff a wonderful breakfast and great location. We had a thermal jacuzzi on our private patio.
4 out of 5
Recommended
for Everyone
by A verified traveler

I would stay here again

Posted May 7, 2015
We were upgraded to a room with our own private thermal spring tub and the grounds were beautiful!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom guadalajara

Hotel agradable cerca del volcán cuenta con aguas

Posted Apr 27, 2015
Excelente opción para relajarse y disfrutar de la naturaleza , el desayuno es variado y las instalaciones están en buen estado
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus, OH

Wonderful start to our vacation in paradise

Posted Apr 22, 2015
Pros: grounds, free Breakfast, Wi-Fi, pool area
Cons: The rooms themselves are just mediocre but if you're in Costa Rica to stay in your room I feel bad for you.
Location: Too far to regularly walk into the main drag in town. I felt it was a good location between town and most of the adventures like the national park.
We ended up staying at Volcano Lodge because the other hotel we booked, Arenal Manoa right next door, was not available for our first night in La Fortuna. It was a fantastic stay! It had amazingly well kept ground that made you feel like you were right in the middle of a Costa Rican forest. The pool with hot springs was very nice and it featured a really good happy hour 2 for 1. The free Breakfast included the traditional costa Rican rice and beans, plus pancakes, assorted fruits, omelettes, etc. The view of the Volcano is spectacular.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Barrie, Ontario, Canada

Great Hotel close to Hot Springs

Posted Apr 13, 2015
Pros: Everything. It was very reasonably priced.
Location: We were there one night while we went to the hot springs.
The staff were extremely friendly at check in and check out. Breakfast was included - good variety. Grounds were well cared for. Nothing about this stay was disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved this hotel!

Posted Apr 3, 2015
Location: We highly recommend the white water rafting through Wave Expeditions and Sky Trek ziplining both were great adventures!
The private hot tub, beautiful views, cleanliness and beauty of the location, excellent breakfast buffet -- there was nothing not too like. Service was excellent and our only regret was that we couldn't stay longer.
3 out of 5
by A verified traveler

Posted Apr 2, 2015
room amenities were limited...staff was ok but not overly friendly... rooms were clean and close to Arenal Volcano and also close to Waterfall in La Fortana... overpriced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Arenal-great view of volcano

Posted Mar 28, 2015
The view was so beautiful. Hotel staff is great! They know how to recommend great tours. Good breakfast. Clean hotel. Only thing that stops it from being a 10 would be the food. It's pretty good, but not excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Beautiful & Romantic & Quality Lodge

Posted Mar 25, 2015
Pros: Service. Room. Location. Food. Facilities. Hot springs / pools.
Location: Hot Springs. Arenal volcano. Arenal National Park. Water Falls. Forest walkways. Town of La Fortuna. Lake Arenal.
Excellent service - professional and friendly. Excellent food. Hot spring running through property - and lots of hot tubs / pools. Excellent, high quality rooms. Extremely well maintained property. Golf cart shuttle service. Volcano view right in the back yard.