Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Nice staff, great food, nice room and beautiful location. Saw lots of birds while eating breakfast. Best free breakfast on our trip. Only downside is too far to walk anywhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from costa rica

Late check out fee - Very bad Experience

Posted Jul 29, 2015
Everthing was fine until we asked if we could leave the hotel at 2pm. The frontdesk lady said we had to pay $20/hour after 12md. My family travels a lot and all the hotels never charge us the late check out fee.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location with hot springs on site

Posted Jul 28, 2015
Pros: Hot springs with late bar to the pool from the helpful staff.
Cons: Free shuttle to La Fortuna. No gym.
Location: It's all about the volcano and hot springs in La Fortuna.
Arrived in La Fortuna as the first base from San Jose. Hot springs are superb, expansive 3-tiered pools for guests plus private jacuzzi springs in the superior rooms. Great breakfast, and the dinners are also very good, not cheap, but not a rip-off either. The volcano is close by, with reasonably priced tours. Fantastic place for 1-3 nights, would recommend at least 2 so you can appreciate the hot springs from breakfast til bedtime. The microclimate brings a lot of cloud (July). Ideal for families, couples, anyone really.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Excellent Hotel

Posted Jul 22, 2015
Pros: Staff and Springs, both excellent
Location: Approx 10 to 15 mins from La Fortuna, car would be required.
We had a great stay at the Volcano Lodge and Springs. The gardens are really nice and the Spings are very relaxing. The staff were excellent and very attentive to special requests!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cordoba, Argentina

Hermoso, con vistas al Volcan Arenal y con termas.

Posted Jul 21, 2015
Pros: La atención, las instalaciones, las termas, la vista, todo!
Location: Buena ubicación, cerca del pueblo y del parque, miles de actividades para hacer, excursion en cuadriciclos, caminatas por selvas, ríos, cascadas, etc.
El hotel es muy lindo, un parque precioso, vista al Volcán, parece jurassic park. La habitación es amplia y muy cómoda, la nuestra tenia mini piscina exterior con agua termal y cascada propia, y ademas el Volcán Arenal ahí cerquita, un lujo!!! El personal super atento,como en toda costa Rica, sin excepción, la comida exquisita, el desayuno buenísimo, las piletas con agua termal increíbles, todo esto rodeado por una selva exuberante y tremendas vistas al Volcán Arenal. Super recomendable!!!
3 out of 5
by A verified traveler from Costa Rica

Disappointed in management

Posted Jul 18, 2015
Pros: The restaurant area was pretty neat, although much smaller than anticipated.
Cons: The standard rooms need updating, blankets on the bed at least or bedspread, something besides just sheets.
Location: The Peace Lodge at La Paz Was awesome, hot springs also.
We had requested the nicer junior sweet for our elderly two Father's and son so they could enjoy the outside pool and an extra room for us, so we could have some much needed time together. I later found out that we couldn't place our son in there because there was not the third bed available. I asked if we could upgrade to another room and pay the additional $20 for the upgrade next door to them due to the bed issue. They stated we would have to pay full price for that room. The room we wanted was not booked and even though we had paid for 3 adults in the suite room - they were not willing to work with us. The food is overpriced... the room we slept in was really old, outdated, and not something would have chosen. The photos are not recent obviously... management was unwilling to work with us to make our trip Costa Rica more enjoyable. I'm sure glad that I hadn't booked the room(s) for two nights as originally planned. Just beware that it's not as pictured. Expedia worked with me regarding the price and actually gave me a coupon to use later... really nice of Expedia!
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Great hotel

Posted Jul 16, 2015
Beautiful room very roomy, comfortable bed, private patio with a jacuzzi , delicious buffet breakfast, friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great time

Posted Jul 10, 2015
Had a great time. Jr suite included champagne, wine, beer and snacks. A few bugs, but can't control that in the jungle area. Would definitely recomend.
3 out of 5
by A verified traveler

Good location/Uncomfortable

Posted Jul 10, 2015
Terrible bed, dirty bathroom(hair from previous guests), smelled bad, awesome location though, beautiful grounds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

una estancia maravillosa

Posted Jul 9, 2015
Pros: Todo, sus instalaciones, jardines, albercas, el trato, el servicio y su tranquilidad.
Cons: La información de las actividades de los alrededores, como los lugares a visitar, tours, etc.
Location: Posiblemente los lugares sean de los mas bonitos en costa rica.
Desde la recepción el trato y la amabilidad se hacen notorios, te dan un coctel de bienvenida y la vista es impresionante..