Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom miami

Don't come here to sleep

Posted Apr 8, 2015
There is a disco next door to the hotel that does not just play loud music it rattles your bed until 5am.. On the weekends. There is no chance of getting any rest for the next day especially if you have an early day trip planned for the following day. I expressed my displeasure with the staff and management and they were profoundly indifferent to my concerns.
3 out of 5
by A verified travelerfrom santiago

less than expected

Posted Feb 19, 2015
Pros: very well located
Cons: get to an agreement with disco next door
upon arrival the hotel did not have our recervation. we had to send it to the reception. loud disco music nearby
3 out of 5
Recommended
for Families
by Rogériofrom Curitiba PR

Bem Localizado

Posted Sep 24, 2014 on Hotels.com
Hotel localizado no centro histórico de Arequipa em frente do Monastério Santa Catarina. O quatro triplo de minhas filhas tinha cheiro de mofo, o chuveiro acilava a temperatura durante o banho. Café da manhã bom e variado.
3 out of 5
Recommended
for Families
by Rogériofrom Curitiba PR

Desapontado

Posted Sep 22, 2014 on Hotels.com
Hotel com boa localização e bom café da manhã, mas quarto com cheiro de mofo, chuveiro alterna muito quente e frio, horário do check out muito cedo 9:00 hs A.M.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Posizione eccellente

Posted Aug 25, 2014
Cons: Breakfast
L'albergo è di fronte all'ingresso al monastero di Santa Catalina in una strada ricca di negozi. Molti ristoranti di ottimo livello a breve distanza. Un paio di isolati dalla Plaza des armas. Avendo provato due stanze, si notano discrete differenze per il medesimo prezzo. Per la tipologia di albergo ci si aspetterebbe un breakfast più ricco.
2 out of 5
Recommended
by A verified traveler

Posted Aug 15, 2014 on Hotels.com
We had no hot water on the first day. The shower plumbing was external to the wall - showing all the pipes. There had been a leak on the wall in the main room - it was peeling and stained. The wifi didn't work. The provided heater smelled terrible and needed to be replaced. The room was near the stairs and was VERY noisy. But the location was terrific.
4 out of 5
Recommended
for Couples
by Lucas Raigosafrom Medellin

Excelente ****

Posted Aug 11, 2014 on Hotels.com
Un hotel muy bien ubicado, personal muy atento, desayuno agradable, podrían mejoras más las habitaciones, mi calificación 4.00
4 out of 5
Recommended
for Business Travelers
by Christian S.from Hamburg

Ganz ok

Posted Aug 7, 2014 on Hotels.com
Hotel ist insgesamt in Ordnung, aber nicht hochwertig. Preis ist für den Zustand und die Leistung gerade noch in Ok.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great location and staff, but bring ear plugs!

Posted Jul 5, 2014
Pros: Location
The hotel is in a great location, and the staff is friendly. The breakfast buffet included many options (bread, eggs, hot meat, cheese, hot beverages, juices, cereal, etc). Parts of the hotel face a night club, so it can get rather loud during the night (even on a weeknight!) -- so either ask for a room that doesn't face the club, or bring ear plugs. There is always a thermos of tea in the lobby, which was great as it was quite cold in June. I arrived at the hotel at 7:00 a.m. and didn't have to wait until noon to check in, as the room was ready.
4 out of 5
Recommended
by Steve Mfrom Lima

Bueno ...PERO

Posted Jun 19, 2014 on Hotels.com
OJO EL CHECK OUT ES A LAS 9 AM, por esto JAMÁS VOLVERÍA, SI NO ME EQUIVOCO, 9 AM.