Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Peru

Don't buy!!!

Posted Jul 1, 2015
They didn't recognize the Expedia price! And they charge me taxes, even though in my Expedia confirmation it stated that the price includes taxes! Thy initially wanted me to check out the night before, for their convenience at 10pm! The next morning they were charging me double the tax because of the regular room rate, and at first didn't want to recognize the discount. They were rude and unhelpful, and did it not only to me but to my in laws who left the day before!
2 out of 5
by A verified traveler from miami

Don't come here to sleep

Posted Apr 8, 2015
There is a disco next door to the hotel that does not just play loud music it rattles your bed until 5am.. On the weekends. There is no chance of getting any rest for the next day especially if you have an early day trip planned for the following day. I expressed my displeasure with the staff and management and they were profoundly indifferent to my concerns.
3 out of 5
for Business Travelers
by Maria from Lima

Cómodo y bien Ubicado

Posted Mar 19, 2015 on Hotels
Las instalaciones del hotel son cómodas, agua caliente permanente, la gente que trabaja en él es super amable y esta muy bien ubicado, fácil de llegar y movilizarse a diferentes puntos de la ciudad.
3 out of 5
by A verified traveler from santiago

less than expected

Posted Feb 19, 2015
Pros: very well located
Cons: get to an agreement with disco next door
upon arrival the hotel did not have our recervation. we had to send it to the reception. loud disco music nearby
3 out of 5
for Families
by Rogério from Curitiba PR

Bem Localizado

Posted Sep 24, 2014 on Hotels
Hotel localizado no centro histórico de Arequipa em frente do Monastério Santa Catarina. O quatro triplo de minhas filhas tinha cheiro de mofo, o chuveiro acilava a temperatura durante o banho. Café da manhã bom e variado.
3 out of 5
for Families
by Rogério from Curitiba PR


Posted Sep 22, 2014 on Hotels
Hotel com boa localização e bom café da manhã, mas quarto com cheiro de mofo, chuveiro alterna muito quente e frio, horário do check out muito cedo 9:00 hs A.M.
4 out of 5
for Everyone
by A verified traveler from Milano

Posizione eccellente

Posted Aug 25, 2014
Cons: Breakfast
L'albergo è di fronte all'ingresso al monastero di Santa Catalina in una strada ricca di negozi. Molti ristoranti di ottimo livello a breve distanza. Un paio di isolati dalla Plaza des armas. Avendo provato due stanze, si notano discrete differenze per il medesimo prezzo. Per la tipologia di albergo ci si aspetterebbe un breakfast più ricco.
2 out of 5
by A verified traveler

Posted Aug 15, 2014 on Hotels
We had no hot water on the first day. The shower plumbing was external to the wall - showing all the pipes. There had been a leak on the wall in the main room - it was peeling and stained. The wifi didn't work. The provided heater smelled terrible and needed to be replaced. The room was near the stairs and was VERY noisy. But the location was terrific.
4 out of 5
for Couples
by Lucas Raigosa from Medellin

Excelente ****

Posted Aug 11, 2014 on Hotels
Un hotel muy bien ubicado, personal muy atento, desayuno agradable, podrían mejoras más las habitaciones, mi calificación 4.00
4 out of 5
for Business Travelers
by Christian S. from Hamburg

Ganz ok

Posted Aug 7, 2014 on Hotels
Hotel ist insgesamt in Ordnung, aber nicht hochwertig. Preis ist für den Zustand und die Leistung gerade noch in Ok.