Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Alex from Chicago
Not comfortable to sleep or rest at nightPosted Nov 23, 2013
Pros: It does not matter
Amazing beautiful and historic hotel BUT Not comfortable to sleep. There is a nearby outdoor nightclub or a nightclub without walls glaring loud music from 10 PM to 5:30 AM. It was so loud it woke me up. I called the reception and they said it was only until 2 AM but NO...it went on until daylight. Hotel windows and walls could not insulate the noise out. I slept with earplugs on and I could still hear. I am not a light sleeper, on the contrary. They say that the hotel has complained. Do not stay here if you want to rest especially if you are tired from the trip to Colca o Puno
for Everyoneby A verified traveler
Nice hotel in the centre of ArequipaPosted Aug 23, 2013
Expedía confirmed free parking. No free parking at all. I had to pay. To little staff in the hotel to service the guest. Over all we enjoyes oír staff.
for Business Travelersby Kim
This is a GREAT place!Posted Jul 3, 2013 on Hotels.com
We loved staying here. The rooms were clean...it's in a great location. The only thing is the showers were a little dicey. Sometimes the water trickled out and the temperature wasn't easy to control. Also the noise in nearby clubs was loud till about 4 am. But even with all that...we loved our stay here.
for Everyoneby Vickie from Australia
Basic hotel close to the Plaza De ArmasPosted May 29, 2013
Pros: They stored our luggage overnight when we went to the Colca Canyon.
Cons: Definitely the breakfast. The service from staff. Knowledge of local area and historic sights. The staff were very young, perhaps a more mature staff
Location: Good location close to Plaza. Go see the Monastery and the historic sights in the square. A lovely area to wander around.
The hotel location was good. The staff however were too laid back about attending to incoming guests. We heard a guest asking about a specific historic sight location and how to get there. The female Manager just shook her head said she had no idea. I found that unacceptable. English was poor from the staff. It was a busy time when we were then, the hotel was full but again the staff ( young ) just seemed to hang around reception all day and not do much of anything to welcome guests. Breakfast was too basic for the cost of the hotel. We stayed here twice, when we came back from Colca Canyon. 2nd time we had a room upstairs in the new part. Very very noisy from the carpark downstairs. And noise from guests, the walls were paper thin. Stay downstairs in the courtyard area if you book here. Its slightly quieter.
Recommendedby Manfredo from Chile
Nice traditional placePosted Apr 22, 2013 on Hotels.com
The hotel is located downtown Arequipa keeping the traditional colonial Spanish architecture with local materials (sillar) that characterizes the city.
Recommendedby A verified traveler
seen better daysPosted Jan 7, 2013 on Hotels.com
The hotel is perfectly located (except for late sleepers - there are loud convent bells across the way that peal insistently for matins attendees) and housed in what was evidently an ancient mansion (albeit built upon and modernized). There is a lovely courtyard for reading or sipping coffee, and the breakfast rooms are nicely decorated with colonial antiques. The staff are generally very helpful as well (although there are not enough to adequately take care of things). It should be noted, though, that the hotel could really use maintenance and renovation. The rooms, particularly, are showing signs of wear and tear, and it does not seem as if they are properly cleaned either. Our shower, for example, had leaky plumbing and the entire bathroom would flood in a few minutes (serious mold problems, too). If you stay here, be sure to get a room toward the front of the hotel. There is a very late-night discotheque on a side street that is even more annoying than the morning church bells.
Recommendedby A verified traveler
Posted Nov 30, 2012 on Hotels.com
for Everyoneby A verified traveler from Lima, Peru
Good HotelPosted Oct 4, 2012
Pros: Location, price and cleanliness
Cons: Music from adjacent dance clubs played though the night
Location: Convenient to attractions and resturants
Hotel is very clean, adjacent to the monastary, plaza de armas and nearby attractions and resturants. The one issue I had was that I could hear the music from the night clubs near the hotel through the night. I had to use ear plugs to sleep.
for Everyoneby Pama
Great Location!Posted Sep 6, 2012
It is a nice hotel very close to the monastery and main plaza,
for Everyoneby A verified traveler from Berkeley, CA
Great hotel with atmospherePosted Aug 27, 2012
Pros: Like living in a monastery with all the comforts
Cons: Traffic outside, sme nights noise from nearby nightclub
Excellent hotel,great historical atmosphere and fantastic location