Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by Rogériofrom Curitiba PR

Bem Localizado

Posted Sep 24, 2014 on Hotels.com
Hotel localizado no centro histórico de Arequipa em frente do Monastério Santa Catarina. O quatro triplo de minhas filhas tinha cheiro de mofo, o chuveiro acilava a temperatura durante o banho. Café da manhã bom e variado.
3 out of 5
Recommended
for Families
by Rogériofrom Curitiba PR

Desapontado

Posted Sep 22, 2014 on Hotels.com
Hotel com boa localização e bom café da manhã, mas quarto com cheiro de mofo, chuveiro alterna muito quente e frio, horário do check out muito cedo 9:00 hs A.M.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Posizione eccellente

Posted Aug 25, 2014
Cons: Breakfast
L'albergo è di fronte all'ingresso al monastero di Santa Catalina in una strada ricca di negozi. Molti ristoranti di ottimo livello a breve distanza. Un paio di isolati dalla Plaza des armas. Avendo provato due stanze, si notano discrete differenze per il medesimo prezzo. Per la tipologia di albergo ci si aspetterebbe un breakfast più ricco.
2 out of 5
Recommended
by A verified traveler

Posted Aug 15, 2014 on Hotels.com
We had no hot water on the first day. The shower plumbing was external to the wall - showing all the pipes. There had been a leak on the wall in the main room - it was peeling and stained. The wifi didn't work. The provided heater smelled terrible and needed to be replaced. The room was near the stairs and was VERY noisy. But the location was terrific.
4 out of 5
Recommended
for Business Travelers
by Christian S.from Hamburg

Ganz ok

Posted Aug 7, 2014 on Hotels.com
Hotel ist insgesamt in Ordnung, aber nicht hochwertig. Preis ist für den Zustand und die Leistung gerade noch in Ok.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great location and staff, but bring ear plugs!

Posted Jul 5, 2014
Pros: Location
The hotel is in a great location, and the staff is friendly. The breakfast buffet included many options (bread, eggs, hot meat, cheese, hot beverages, juices, cereal, etc). Parts of the hotel face a night club, so it can get rather loud during the night (even on a weeknight!) -- so either ask for a room that doesn't face the club, or bring ear plugs. There is always a thermos of tea in the lobby, which was great as it was quite cold in June. I arrived at the hotel at 7:00 a.m. and didn't have to wait until noon to check in, as the room was ready.
2 out of 5
by A verified traveler

Personnel peu accueillant, pas interner

Posted May 27, 2014
Pros: confort de la chambre er de la SDB. Le cadre général
Cons: Le personnel de l accueil
A peine arrivees, ns avons dû ns acquitter des frais de taxi immédiatement sans nous laisser le temps de nous poser tranquillement. Aucune information nous est donnée spontanément et même le fait que nous n avions pas internet dans nos chambres. La chambre était bien mais on entend nettement la boîte de nuit à côté. vu le prix, je ne recommande pas cet hôtel mele si le cadre est agréable et qu il, esr tres bien située dans le centre. Dommage.
3 out of 5
Recommended
for Getaway With Friends
by Camillafrom Lima

Great location but beware of illegal IGV (VAT)

Posted Apr 27, 2014 on Hotels.com
Great location but exploring Arequipa, right across the main attraction of Arequipa. Be careful to check the hotels IGV (VAT) calculation, this is supposed to be 18% on actual rate, but they tried to charge us 18% on the rack rate which is higher than the internet rate we had purchased at. We were told it is hotel policy, but when we refused to pay they calculated it correctly. Note this only applies to Peruvians and residents, tourist with less than 60 days in Peru should not pay IGV/VAT on hotel stays.
4 out of 5
Recommended
for Couples
by A verified traveler

Great hotel in the best location

Posted Feb 18, 2014
Pros: The staff and the location.
Cons: Check out time. Bar fridge would be appreciated. Early morning hot water.
Location: Fantastic - Calle Santa Catalina just across the road from the Monastery and very short walk to Plaza des Armas. Surrounded by very good restaurants
Hotel provides a relaxing environment with very helpful and cheerful staff. Our room was well located with a wonderful view of the volcano but we did need to purchase ear plugs to fight off the noise of the all night disco. Apart from this we had a very happy stay. Just a note that the 9.00am check out was less than satisfactory but the staff did their utmost to safely secure our luggage for the day.
4 out of 5
Recommended
for Couples
by Marcfrom OHIO

Good location / Best for Older Travellers

Posted Dec 28, 2013
Hotel seems to position itself as an elite type hotel. Quiet and in good condition. Like most hotels in Peru, staff should be able to hold at least a simple conversation in English. A few did, some did not. Bed = comfortable.Hotel rooms set back from main road which is good to keep quiet. 20 steps from the convent church.