Outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of Borgo Il Melone

4 out of 5
Borgo Il Melone
Case Sparse, 38, Localita Il Sodo, Cortona, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 232 reviews" "
Rating 8 - Good. 88 out of 232 reviews" "
Rating 6 - Okay. 19 out of 232 reviews" "
Rating 4 - Poor. 7 out of 232 reviews" "
Rating 2 - Terrible. 2 out of 232 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time. Hotel staff was awesome. Went out of their way to make our stay enjoyable. Wish we had stayes longer.
Stayed 1 night in Apr 2024

8/10 Good

Jacqueline

Traveled with partner
Disliked: Property conditions & facilities
Good price and room comfortable but could have been cleaner. Blanket on bed covered in pet hair We were led to believe Cortona was walkable, it definitely was not. Reception staff poor welcome and uninterested. Disappointing restaurant was closed, so had to travel each evening for dinner. Television did not work.
Stayed 3 nights in Oct 2023

8/10 Good

ciaran

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive you will fall in love with this place, cozy , well keep and clean , nicely decorated and furnished rooms , and an excellent breakfast, we will come back
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves a 5 star rating, superb staff, Alberto and the front desk staff go beyond their duty to make sure your stay is comfortable and the breakfast is the best, highly recommend this Tuscany Mountain hotel.

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice old small village converted to a nice resort.
Stayed 1 night in Jul 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness
We’ve stayed there before, but had a car. This time, it said they had rental cars and could assist with taxis. Not true at all! Most of our group had to walk from the train station with luggage and then we walked back into town after we were told there were no rentals or taxis that day or the next. We got lucky at a fiat dealer and we’re able to rent a car. Also, the air conditioning was not reliable in two of the rooms and my son was told it was June and he could open a window (no screens). I always confirm there is air conditioning before booking hotels. I’m not sure if they have new management, but I was disappointed
Stayed 2 nights in May 2023

2/10 Terrible

katherine

Traveled with group
Disliked: Cleanliness, staff & service
It was empty. They acted like they had no room for us but we were the only ones there. I felt unsafe and unwelcome. We left before we even got there because we could not get around the area and they did not help us try and get a taxi.
Stayed 2 nights in Jun 2023

8/10 Good

suzanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot, great location to tour the area.
Stayed 1 night in Sep 2022

6/10 Okay

Ana L

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Definitely recommend a car for visiting the surrounding area and reaching the hotel. The restaurant food was good, although a little pricey for what was served. Pool was wonderful. My comfort double room was very clean, comfortable bed, and very large and clean bathroom. The property was lovely and has many fruit trees! The breakfast was quite good with excellent coffee!
Part of the breakfast spread.
Sunset
Cacao e Pepe
Salmon tartare
Stayed 2 nights in May 2022

10/10 Excellent

Sivan

Stayed 1 night in May 2022

10/10 Excellent

Xochitl, North Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, great dinning on site, free safe parking on site
Stayed 2 nights in Apr 2022

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare - Decadent and low level
team from the beginning did not pay the slightest attention to us, being strangely grumpy and unprepared. Breakfast awful…waitress complaining and going out to smoke all the time… one star is better… room was smelling very bad. we called to the reception asking for the manager, who never came to our room…. sorry, 4 stars????? until now i’m waiting for an apology. level 0.
dirty and stained toilet
very small, old and stinky bathroom
Stayed 2 nights in Sep 2021

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2021

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to the chance to return
This property is very charming, spacious and well-kept. The staff was so helpful with us and flexible with our needs as they changed. The value was truly incredible.
Stayed 1 night in Oct 2019

10/10 Excellent

R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with lovely staff. We had a big room and everything was great.
Stayed 1 night in Oct 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Large room with great views and good location. Grounds beautiful. Helpful staff. Pool area excellent. Good restaurants close by. Would stay here again. Good base to explore the region.
Stayed 3 nights in Aug 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Tuscany relaxing spot.
Lovely place to stay in Tuscany-relaxed by the pool in the sun and enjoy some quiet time between Florence and Rome. Great place!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, proximity to the fabulous town of Cortona and spacious room and gardens
Stayed 7 nights in Aug 2019
Response from Staff Borgo il Melone on Aug 26, 2019
Dear Guest. Thanks for your kind review. We hope to see You again at Borgo il Melone! Kind regards. Francesco Bookings pt.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for starting a Tuscan Tour
We loved this hotel, and were only sorry we had just one night there. The grounds are superb and make you feel as if you are living in a very nice estate just outside town, in a self-contained park that was very relaxing, and in a room that was antique yet modern, and super comfortable. The town of Cortona is a short drive (or a LONG uphill hike) and a perfect introduction to Tuscany. We arrived on a warm sunny afternoon and had enough time to use the lovely pool to relax after a long drive from Napoli, and before heading to Cortona to explore the town for some touring and an alfesco drink before returning for a very memorable dinner on the hotel's terrace. My one son who had to return to Hong Kong the day before saw our pictures and was terribly disappointed to have missed this stay. This may be a bit far afield for a base to visit all of Tuscany, but it is a perfect venue for that area of Italy, and a great place to start our Tuscan tour. Would return in a minute!
Stayed 1 night in Jul 2019
Response from Staff Borgo il Melone on Aug 26, 2019
Dear Mr. Robert, Thanks for your kind review. We hope to see You again at Borog il Melone very soon! Kind regards. Francesco Bookings Dpt.

8/10 Good

Delicia

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Room very small. No mirror at all . Spider nets everywhere. Not enough light. Ok for just one night. Location is great !
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and amenities were lovely. It did seem strange that there was nowere to buy a drink or a snack during the day, except at lunchtime when a full restaurant service is available. Also it seemed strange to have to queue in receotion, sometimes behind several guests checking out and going through their bills, just to ask for pool towels. Apart from those minor items our stay was a joy.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well located to various towns in Tuscany, and very helpful staff, especially the manager, Vincenzo.
Stayed 6 nights in Jun 2019
Response from Francesco - reception on Jun 25, 2019
Thanks so much for your kind review. We hope to see You again at Borgo il Melone. Kind regards. Francesco Bookings Dpt.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent home base for visiting hill towns in Tuscany and Umbria. Friendly staff, a great pool, and beautiful surroundings.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property , and the terrace restaurant was wonderful with excellent service. I would like to recommend this place.
Stayed 1 night in Jun 2019

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cortona and the Hotel is a must
service is excellent and it is a lovely hotel. We would definitely go back
Stayed 2 nights in Apr 2019
Response from sales on May 13, 2019
Thank you so much for your review, we are more than pleased you appreciated our service and we wait for you coming back soon The Staff - Borgo Il Melone

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and service. Nicely decorated. Wonderful restaurant with excellent local dishes.
Stayed 1 night in Mar 2019
Response from laura on Apr 7, 2019
Thanks for staying with us, we hope you come back soon. kindest regards Laura - Borgo Il Melone

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Old hotel...clean but could use a renovation. Noisy halls, minimal breakfast. Good location very close to Cortona. Prob better in the summertime.
Stayed 2 nights in Mar 2019
Response from laura on Apr 7, 2019
Thanks for your comment, Borgo Il Melone is a tuscan country property dating back to end of 19th century and we saved all the typical and original buildings of that time. March is end of winter and our opening time, of course best time to enjoy beauties of the location with colours and blossoms of hundreds of flowers and plants is summer time, we hope you can come back one day kindest regards Laura - Borgo Il Melone

6/10 Okay

john

Liked: Cleanliness
Disliked: Room comfort
A budget hotel in a nice setting
This hotel is in such a splendid setting, but it’s a bit deceiving. We had a friendly greeting on arrival, but never saw a soul for the next three days, except at breakfast. Breakfast was quite adequate, although no hot food available except for scrambled egg. We never tried the restaurant for lunch or dinner. Parking was quite easy and accessible, and the location was good for Cortona and Camucia. Our room was very basic with a small fridge, and a safe, but no mirror except over the bathroom sink, no drinking water except pay-for bottles in the fridge, no tissues around the place, no English-speaking TV channels on the 20” telly. However, the biggest let-down was the double-bed. Sleeping on the floor would have been as good! The mattress and the pillows were like bags of cement. Very uncomfortable. The wc/bathroom was passable, and the shower within was pretty good. All in all a quite basic hotel with no frills or redeeming features that would draw us back there. However, you get what you pay for, and the cost of our stay was reasonable. So, if you want a basic hotel for a fair price then this should fit the bill. If you expect more comfort, more ambience, and more facilities look elsewhere, but be prepared to pay the higher price.
Stayed 3 nights in Oct 2018

8/10 Good

Sandy, BC Canada

Liked: Property conditions & facilities, room comfort
We had ants in the bathroom but the room otherwise was nice. We were told we had to have reservations for the restaurant but when we looked in there was lots of empty seats. So we went to pick up something down the road. When we got back we were told we couldn’t eat it on the patio that we had to take it back to our room. That was disappointing. Young lady at the front desk was very nice. Older lady was not as friendly
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Gordon, Stratford-upon-Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Poor air conditioning in the room we had and the walls are a bit thin so noise from neighbours kept us awake. Nice peaceful location though.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay !!
Wonderful stay !! Absolutely beautiful and the restaurant was so wonderful!!!! We definitely want to come back again next year !!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, clean,comfortable and friendly. Breakfast was great every day with a English speaking hostess. Vincenzo, the manager was the best and attended to all of our many needs with a smile and enthusiasm. Highly recommend to all who travel to Cortona.
Stayed 7 nights in Sep 2018

6/10 Okay

harry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not stay in tower room!
Staff and friendliness 10 outside grounds and pool 10 Breakfast 8 Tower room -10 awful do not stay in this room. It is 2 story! bed upstairs bathroom downstairs. Air conditioning was not strong enough for bed 3' under the roof! Hit my head on ceiling. hit my leg on stairs. Very claustrophobic feeling with roof only 3' above your head when in bed. very small TV set downstairs. No place for clothes upstairs everything was downstairs. Don't get this room!!
Stayed 2 nights in Sep 2018

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Anya Meanook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Domenico, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan gem, great location to explore the beauty of Toscano or enjoy the incredible Borgo Il Melone. Please ask for Vinenzio, your personal concierge. The grounds of this Borgo are incredible and the pool scape is beautiful.
Stayed 3 nights in Sep 2018

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Gloria Reservations Manager on Aug 15, 2018
Thank you very much for the positive review, we hope to see you again. Kind regards,

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay 5 Mins from Cortona, loads of free parking, beautiful pool really big with lots of loungers,room was immaculate, 2 bedrooms with a huge sitting area and the bathroom was all tiled and really clean. Only quibble was that there could have been a better juice option at breakfast. The juice offered seemed to be some sort of re-constituted vitamin drink that I have seen in Italy before, otherwise the breakfast was plentiful with lovely fresh baked cakes on offer with the usual continental offerings of Croissants, meats, cheeses, fruits, yoghurts etc.
Stayed 1 night in Aug 2018
Response from Gloria Reservations Manager on Aug 15, 2018
Dear Mr. Adrian, thank you for your kind review, we are glad to hear that you had a nice stay with us and we hope to see you and your family again. Kind regards,

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but why book a better room?
In most ways this is a great hotel. The desk staff in particular couldn’t be more helpful. The breakfast was very good and the pool was lovely with lots of space. We booked a deluxe room which was nice but not luxurious so not really sure what real benefit comes by booking a more expensive room apart from the size? We had two dogs which in Italy are normally free but were charged here at 10€ per dog per night. There are areas of rough ground in the hotel area where we could give them a bit of exercise. Note that the onsite restaurant is an independent business so must be booked separately
Stayed 1 night in Aug 2018
Response from Gloria Reservations Manager on Aug 15, 2018
Dear Mr. Paul, thank you for the nice review, we hope to see you again! Kind regards,

10/10 Excellent

ruth, cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely swimming pool much needed as it’s very hot
Very close to superb vineyard with wine tasting and excellent food
Stayed 2 nights in Jul 2018
Response from Gloria Reservations Manager on Aug 8, 2018
Thank you very much for such a good review, we really hope to see you again at Borgo Il Melone. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful property! Recommend it highly!! The staff went above and beyond to see that we had all that we needed.
Stayed 1 night in Jul 2018
Response from Gloria Reservations Manager on Aug 1, 2018
Thank you very much for your winderful review! Our goal is to make our Guests stay comfortable and nice and we achieve the target we are really glad! Hope to see you again! Kind regards

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We had an excellent 1 night stay at the hotel. The staff were friendless and helpful. We appreciated the ease of parking and had an excellent dinner in the onsite restaurant.
Stayed 1 night in Jun 2018
Response from Staff Borgo il Melone on Jun 19, 2018
Dear Margaret, Thanks for your good rewiew. We hope to see You again in our hotel. Kind regards. The management

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in great location
We wanted to stay outside of the center of Cortona and this hotel was in a great location. It was beautiful and expansive. Staff was friendly and helpful. We were able to order drinks from the front desk which were delivered to our room. The restaurant on site was convenient. The antipasti was very good, other than that the menu did not have much of a variety. For a deluxe room the bed was pretty hard with a thick ridge around the perimeter that was not very comfortable. Bathtub/shower was big but water pressure in bathroom was not very strong. Nice little patio outside our ground floor doors.
Stayed 1 night in Jun 2018
Response from Staff Borgo il Melone on Jun 19, 2018
Dear Patricia, Thanks for your good rewiew. We hope to see You again in our hotel. Kind regards. The management

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018