Waterslide

Reviews of Bridges Bay Resort

3.5 out of 5
Bridges Bay Resort
630 Linden Drive, Arnolds Park, IA

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 538 reviews" "
Rating 8 - Good. 168 out of 538 reviews" "
Rating 6 - Okay. 95 out of 538 reviews" "
Rating 4 - Poor. 53 out of 538 reviews" "
Rating 2 - Terrible. 32 out of 538 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

robert

Traveled with partner, Traveled with pets
Disliked: Staff & service
The outside of the property was nice but the rooms were nothing to speak about. Had no microwave or table of any kind in the room pretty modest
Stayed 2 nights in Oct 2023

6/10 Okay

Lorri

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
There was no cleaning service , the curtains were so thin the lights outside made it like daylight all night in our room. My husband sat on the hard wood chair and it broke. Walking in our room was like walking into a prison cell. We joked we had lock down every night . No notice that the water park facilities were closed down when we booked. We chose this place cause my grandson had something to do there all to find out everything was closed down. Would of been nice to know this before booking. All an all I give it 3 stars cause the restaurant was great with a great view
Stayed 4 nights in Sep 2023

10/10 Excellent

Bryan

Liked: Cleanliness, amenities
They really took care of me and meet every need. Very Clean, respectful staff.. thank you
Stayed 3 nights in Oct 2023

6/10 Okay

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lance

Stayed 5 nights in Sep 2023

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A C was really close to the bed we just set a towel over the end by our heads and the cooling went on our feet. Very nice want to stay longer next time.
Stayed 1 night in Aug 2023

10/10 Excellent

Parker

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great on-site dining and comfortable rooms!
Stayed 1 night in Aug 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Marlene

Liked: Cleanliness, property conditions & facilities
I don’t know about this place.
When I made the reservation through Hotels.com I requested a handicap accessible room. I did not get that. Why ask if you have special request if you are not going to give the special requests.
Stayed 1 night in Aug 2023

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service
Nice room
Stayed 3 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Hanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here, not worth the price. Below average rooms that don’t stay cold we woke up sweating, no complimentary breakfast, water park was closed(we only chose to stay here for the water park for our 2 year old), no lake/beach access and sketchy board walks, there is a tiny outdoor 4.5 foot pool that has no shade. Next year we will be staying at triggs bay right next door across the bridge. It looked sketchy online but it’s where we’ve spent most of our time due to literally everything being shut down at Bridges bay “RESORT”. Triggs has a beach entry, water toy rentals, little toys and plenty of shade and seating set out on the beach and everyone was really nice there. I’m not sure about the inside of Triggs but I’d take that over Bridges any day.
Stayed 1 night in Aug 2023

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Nice waterpark. Rooms need updating.
Rooms were clean and staff was friendly. The beds were terribly uncomfortable. Old and squeaky. I was disappointed in the small selection of food and drinks in the water park and the set up to check-in to the water park caused long delays. The food at the waterfront and bracco was good. Could use more staff to serve food and drinks.
Stayed 2 nights in Aug 2023

4/10 Poor

Lindsey, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
two bedroom suite was very small with no living area or balcony, and only one chair to share amongst 5 travelers. no towel service even though we set out our dirty ones before 9am. no breakfast. water park was amazing. fun arcade. excellent restaurants on site. walkable to anywhere in Okoboji.
Stayed 2 nights in Aug 2023

6/10 Okay

Joseph

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We had an okay time. Some of the rides at the Waterpark were not working. Front desk staff at check in were not very informative. The areas around the elevators need some repair. The carpet is frayed.
Stayed 1 night in Aug 2023

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities
Check in and out weren't great. Bill was not correct initially. Other than that pretty area!
Stayed 2 nights in Aug 2023

6/10 Okay

TOM

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice family facility. Slow check in & overpriced rooms.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown and smelly
This hotel was very run down. Our room smelled like mildew and the bathroom shower curtain had mold over it. There was zero housekeeping even though we were staying for 3 nights. We were not impressed and will not stay again.
Stayed 3 nights in Aug 2023

2/10 Terrible

Lance

Traveled with family
Disliked: Staff & service, property conditions & facilities
I was quoted $$and charged me a third more. Then charged extra for armbands for the kids. Called and called nobody picks up the phone. The property has not been updated since it opened. I would never stay in this hotel again.
Stayed 4 nights in Jul 2023

8/10 Good

Kiley

Stayed 2 nights in Jul 2023

10/10 Excellent

Audrey

Stayed 3 nights in Jul 2023

8/10 Good

Sandra

Stayed 3 nights in Jul 2023

10/10 Excellent

Sara

Stayed 4 nights in Jul 2023

8/10 Good

Shauna

Stayed 2 nights in Jul 2023

2/10 Terrible

Karlee

Traveled with family
Disliked: Staff & service
Terrible customer service, staff do not answer the phone, long lines for reception, long lines for the water park. No housekeeping, thin walls and noisy rooms.
Stayed 3 nights in Jul 2023

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nah
Stayed 3 nights in Jul 2023

6/10 Okay

Dena

Stayed 2 nights in Jul 2023

6/10 Okay

Paul

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Our bathroom was really dark, had to use the mirror outside the room to get ready. Walls were thin, there was a baby crying in the room next to us most of the night. Also, we had a double queen bed so 4 to a room and were only provided 2 wrist bands for the water park. We had to pay for the other 2 wristbands. Enjoyed eating at Braccos the most!
Stayed 3 nights in Jul 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Nice stay if you can roll with a few warts
Beautiful location and quieter than we expected considering adjacent water park. Comfortable bed. Nice dinner on outdoor terrace. Not so nice: long,long check in. Raggedly towels and no hangers. No recycling. Staff polite but pretty clueless about where to find amenities (laundry in our case). Not a great value for the money (especially second night, which was $100 more), but not many other options in the area.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Stayed 2 nights in Jun 2023

8/10 Good

McKenzie

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay here! Aside from being double charged a couple of times- the GM was able to refund those immediately, so it ended up still being a great place. The waterpark was great and clean. The Summerlake building was clean and very quiet- we were shocked with how quiet it was! The food at the restaurants on property was good, and the bartenders at the pool were great. The arcade was fun and clean as well. Cleanliness was something I noticed throughout the property. We would definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023

4/10 Poor

Chasity

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice and cleanish was good.
Stayed 2 nights in Jun 2023

10/10 Excellent

Brandi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Connie

Disliked: Staff & service
Our reservation was for the main building on the property and when we arrived we were located in the summerlake building which was disappointing. I even called a few months ago to confirm which building our reservation was for. This is not the first time this has happened looking at booking other places in the future.
Stayed 2 nights in Jun 2023

6/10 Okay

Travis

Traveled with family
Liked: Cleanliness
The room was amazing but for $800 for 2 nights kind of pricey for the suite. The walls were paper thin and we could hear our neighbors talking and kids running at 6:30 AM both mornings. We didn’t get much sleep. Plus spending over $800 on our room it only came with 2 water park passes and we had to pay another $25 for 1 park pass.
Stayed 2 nights in Jun 2023

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. We had a couple issues with our key card.
Stayed 2 nights in Jun 2023

2/10 Terrible

CHARLES

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
For the money we had to pay....We won't be back.
Our room had a king sized bed and that was about it. Smallest room we have ever had. Turns out it was an add on bedroom for the larger room next door with the connecting door. The first night the AC/Heat fan ran all night. The second night it did not work at all ... made for a very poor experience. We had no phone in the room so we could not connect with the front desk that was in another building.
Stayed 2 nights in Jun 2023

6/10 Okay

Nancy Sue

Stayed 5 nights in May 2023

10/10 Excellent

Melissa

Stayed 2 nights in Jun 2023

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Love!
Stayed 3 nights in Jun 2023

2/10 Terrible

Dhawal

Stayed 2 nights in May 2023

10/10 Excellent

Ryland

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jan

Stayed 2 nights in May 2023

2/10 Terrible

Dalton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2023