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Alpen Resort Hotel
4.0 star property

Upscale hotel, walk to Zermatt-Matterhorn Ski Paradise

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your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
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Room options

Similar properties

Walk to Zermatt-Matterhorn Ski Paradise

Exterior

Perfectly placed for skiing / boarding and walking holidays around Zermatt

Zermatt City Centre
Kitchen
Washer
Dryer
Pet friendly
10.0 out of 10, Exceptional, (64)
Perfectly placed for skiing / boarding and walking holidays around Zermatt

Frequently asked questions

Does Alpen Resort Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Alpen Resort Hotel?

Alpen Resort Hotel doesn't offer parking.

What time is check-in at Alpen Resort Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Alpen Resort Hotel?

Check-out is at 11:00 AM.

Where is Alpen Resort Hotel located?

This family-friendly Zermatt hotel is located near a boardwalk/promenade, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Zermatt–Sunnegga Funicular and Zermatt Visitor Center are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

Alpen Resort Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 72 out of 167 reviews" "
Rating 8 - Good. 74 out of 167 reviews" "
Rating 6 - Okay. 13 out of 167 reviews" "
Rating 4 - Poor. 6 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Ski hotel
We stayed for 6 nights bed and breakfast. The staff were friendly and helpful, the breakfasts were good and the spa facilities were great after a days skiing.
Stayed 6 nights in Mar 2018

10/10 Excellent

maitea, Basel Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel and spa in Zermatt
We were very impressed with the hotel right when we arrived; it is very close to the train station, we had a little electric car take us to the hotel, it looks amazing inside and out, there was a man playing live music right at the entrance (with a piano, very funny); they have a ski room with individual lockers for all the equipment, they have a game room-area, and best of all they have an amazing spa on the -1 floor, which we visited every day after skiing (pool, jacuzzi, sauna, hamman, gym and massages). It got a bit crowded some evenings, but we would have it all to ourselves a couple of times. After check in we went directly to our room and were very pleased to see it was a big room, with a very nice balcony and views to the Matterhorn mountain, I mean what else could we ask for (of course very clean and comfortable) Only little inconvenient is that we were on the fourth floor, right under the roof, so the ceiling was tilted, which was very cute inside the bedroom, but made the bathroom a bit uncomfortable (shower was tricky). It also has a nice restaurant (with different options every night) and decent breakfast. Overall we were incredibly pleased with our stay (1 week) and even though I thought it was a bit expensive when I made the reservation, as soon as we arrived I understood it’s absolutely worth it and got more than we actually paid for. We will definitely come back.
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice Hotel
Wonderful hotel and good location. Enjoyed our stay and had a nice diner in the restaurant.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped hotel with nice Matterhorn view
My family of 4, all adults already, stayed here for 2 nights. The room is of good size, with a mezzanine floor for kids with 2 beds. There is a balcony with a view of Matterhorn on a clear day. There are free shuttle and swimming pool and gym...facilities I didn't use. Will try to return to try them out some day.
Stayed 2 nights in Jul 2017

10/10 Excellent

siu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with good location and mountain view
the hotel offers shuttle service for picking up and dropping down to the rail station, this is definitely a plus. staff are friendly and helpful. Breakfast is good and the price of the supper is reasonable. Room for 3 is super big with the partial view of Matterhorn, highly recommend
Stayed 3 nights in Jun 2017

8/10 Good

CK, Sg

Liked: Property conditions & facilities, room comfort
Cozy hotel
This hotel gives a very cozy feeling. I would have given five full points rating if not for spider webs found on ceiling's wood planks and that the staffs' service could have been better (especially the lady in the morning shift is very lacking in smile). Improve and I think most guests would return.
Stayed 2 nights in Jun 2017

10/10 Excellent

AD, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Spacious room. View of Matterhorn.
The family room was large with a view of Matterhorn from the balcony. The kids could sleep in separate bunk beds in an attached room. The breakfast was standard. Close to train station. Dinner was good with excellent service.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very beautiful view.
Clean, comfortable and walkable from zermatt station. Offering very clear and beautiful Matterhorn.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the train station. Nice view
Hotel staff response to my queries about my booking and sking. The only expectation that was not met was that I was expecting a loft family room.

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort