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Reviews of Arsen Hotel

3 out of 5
Arsen Hotel
Yesilyali Mahallesi Arsin OSB, 1Nolu Cadde No:1/2, Arsin, Trabzon

Reviews

5.2
Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 7 out of 22 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exploring Trabzon
Stayed 6 nights in Jun 2022
Response from murat on Jul 13, 2022
thank you

10/10 Excellent

Firas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

bisher, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very far from city
Room was not clean. Very far from city. Staff does not speak any english.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the staff very outstanding helpful. they accommodated our every need. when we were in a situation where we couldnt get back to the hotel they came and picked us up. they cooked our main food at whatever time we wanted, food was really good. hotel was really clean. staff were happy. manager spoke good English and you could get by with other members of staff. i would recommend this hotel to anyone and this hotel should have a better rating than it has got :)

4/10 Poor

Korhan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Erkan

Stayed 1 night in Jul 2023

6/10 Okay

Halil

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Bülent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sıfır hizmet Çok pis heryer dökülüyo
Stayed 1 night in Jun 2019
Response from murat on Jul 25, 2019
BÜLENT bey yorumuz için teşekkür ederiz. belirttiğiniz sıkıntıları gidermek için elimden geleni yapacağız.

4/10 Poor

Servet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey gayet iyi idi...
Ulaşım, deniz manzarası,yemek ve kahvaltılar beklentilerimizden daha iyiydi.
Stayed 2 nights in Aug 2018
Response from murat on Aug 15, 2018
TEŞEKKUR EDERİZ

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet bir yer kalamadık
Yoldan geçen Kamyoncuların kaldığı aile olarak kalınması münkün olmayan oda dolapları boş alkol şişeleri dolu yatakları alkol kokan bir otel müsveddesi
Stayed 2 nights in Apr 2018
Response from murat on Jul 31, 2018
gerçekten böyle bir izlenim sizlere yaşattığımız için özür dileriz

2/10 Terrible

Faisal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق سئ جداً
لاانصح بالسكن في الفندق للاسباب التي ذكرتها

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق مميز
رائعه انصحكم بالزياره

6/10 Okay

Verified traveler

Temiz
Temiz bir otel kotu tarafi merkeze Uzak

6/10 Okay

سوابر, k.s.a

Liked: Cleanliness, property conditions & facilities, room comfort
الفندق بشكل عام جيد جدا
فترة إقامتي كان النت عطلان يدخلون كل يوم يرتبون وينظفون السرير دون المكيت الفرش الارض فلم ينظفوه

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
السعوديه
جيهان

6/10 Okay

Hemmer, 85764

Disliked: Cleanliness
Zu weit weg von Trabzon
Freundliches Personal, leider gar kein Englisch, mein Türkisch war auch nicht viel besser. Sauber, gutes Frühstück. Direkt an der Schnellstraße, laut, keine Tel.- Verbindung nach D.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لم اقيم في فندق نصب ودجل ... للدعاره فقط ونظافه سيئه ولم اقم به وحسافة الفلوس اللي راحت عليه من دون م اسكن فيه

2/10 Terrible

Baki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
السكن بفندق ارسن
حالة الغرف سيئة وتحتاج إلى كثير من الصيانة. موقع الفندق بعيد عن المناطق الحية والحسنه الوحيدة انه في الطريق إلى اوزونجول. الإفطار بسيط جداً الفندق يبعد عن وسط طرابزون ٢٠ إلى ٣٠ دقيقة.

2/10 Terrible

Javier, Colombia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor Hotel
Horrible, creo que por el precio de casi doscientos euros es un atraco, encontré mejores hoteles y más económicos en Trabzon, desafortunadamente por esta página no hay muchas opciones. No se lo recomiendo a nadie.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotellet var greit det, men vi ønsket et hotel nær Ttrabzon airport. Med bookingen fulgte et kart som VAR TOTALT FEIL! Det tok oss flere timer å finne hotellet. vi ønsket et hotell nær flyplassen, noe kartet viste. hadde kartet vært riltig, hadde vi valgt et annet hotell. DETTE VAR EN GROV FEIL OG MEGET SLETT SERVICE!!