Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

room was plan and damp

Posted May 25, 2015
Pros: nothing
Cons: all it just old
Location: The hotel has no beach but was next to some bars and restaurants
Just spend a little more money and stay at the Holiday inn or Hyatt the poll was old and the pool bar had little to offer .. The hotel has no beach but was next to some bars and restaurants
3 out of 5
by A verified travelerfrom New York

Okay resort Great location for Palm Beach

Posted Apr 22, 2015
We booked for three adults and they charged for extra adult. No problem with that. First off they were only two towels no toilet paper. We called front desk and it was taken care of. Second bathroom sink and ceiling was leaking and again only two towels instead of three and again they charged daily for extra adult. Bell hop Theo was only person there who was friendly. Other than that we had a fantastic time while in Aruba and not in hotel.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Florida

The staff is great. Location is good.

Posted Apr 22, 2015
Pros: Friendliness, cleanliness, location and uncrowded.
Cons: Sands nightclub has pumping music on Friday and Saturday until late. Not really a problem but could be.
Location: Resturants are close by and night life abounds.
We've been to Aruba four or five times and have stayed downtown and at big Palm Beach hotels. The Brickell was a pleasant surprise. If an ocean view and a newer property are your priority, then avoid. But if service, value and a less crowded experience are important then book it. I don't think you'll be disappointed. We felt at home for the five days we were guests and would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Nice hotel, in the middle of Palm Beach

Posted Apr 20, 2015
Pros: Comfortable beds Thick walls Peaceful stay
Cons: More information about the added taxes at the end of the stay would have been nice, a lot of additional cost in taxes per night stay.
Location: The hotel is located in the middle of the action in Palm Beach. Everything is walking distance for the night life. The beach is across the street.
Brickell Bay had the friendliest and most helpful reservation manager during our 8 day stay. Out of the 3 hotels we stayed in during our stay, they had the only hot water showers throughout the day and most comfortable beds!!! The hotel is older, but well worth the money you spend and just across the street from the beach. Everything is walking distance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Everything good

Posted Apr 6, 2015
This hotel is close to everything comfortable room and walking distance to the beach. Staff are nice.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Good location

Posted Apr 1, 2015
The Hotel is, like everything else in Ariba, rather expensive. But for those who really intend to spend their time outside and come back for sleeping and taking a shower only, its a good option. The Beach is resches in a 5 Minute walk. Beach towels are Provider at the reception. Nightlife just on the spot if you like...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

Top Notch service and cleanliness.

Posted Mar 30, 2015
Pros: Cleanliness, friendliness and dollar value
Cons: More beverage choices at the front desk.
Location: Right in the heart of the resort district. Brickell Bay is surrounded by restaurants and shops. The beach was only a three minute walk.
Brickell Bay was easy to find, right in the center of restaurants, shops, and entertainment. There was plenty of parking and I was greeted by a friendly staff. I had all the amenities that I required, and the staff was eager to fulfill any additional requests. Housekeeping came in twice each day to replenish towels, fill the ice bucket and straighten up. The beds were very comfortable and the room temperature stayed nice and cool even in the heat of the day. The free WiFi worked fairly well, and the hotel has a free app which enables guests to make calls to the U.S at no cost. This app was a lifesaver since my data plan would have been $1.99 per minute, per call. The pool area was extremely clean and large towels were readily available. The swim up bar was well stocked with plenty of choices and friendly staff. Complimentary frozen grapes and water were always offered poolside. I booked a massage in the Orchid Spa and it was one of the best I have ever experienced. Overall this hotel knocked it out of the park for best dollar value, cleanliness and amenities.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ascona

Einfach, zentral, feundlich

Posted Mar 27, 2015
Pros: Reception Top !!!!
Cons: Ja das Breakfast Personal !!!
Location: Sehr zentral und man erreicht in kürze so ziemlich alles an der Palm Beach !!!!
Einfaches, sehr zentral gelegenes Hotel mit super Reception Empfang, sehr freundlich, immer ein lächeln bereit und sehr aufmerksam !!! Zimmer immer sehr sauber, sehr aufmerksames Zimmerpersonal, täglich frisches Eis im Zimmer, Zimmer wird zwei bis dreimal Täglich kontrolliert und aufgeräumt !!! Inklusives Frühstück ein bisschen mager, und das Personal welches das Breakfast serviert ist nicht gerade ein morgentliche Aufsteller, da sollte man schon wieder an die Reception gehen um den Tag freundlich zu beginnen !!! Ansonsten wie gesagt sehr strategisch gelegen und netter Pool im Hinterhof, auch abends an der Bar hinter dem Pool sehr freundliche Stimmung.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel staff was friendly

Posted Mar 27, 2015
Hotel was walkable to everything. Very clean . Staff was very helpful with all my request. Pool was nice . Bar could be better stocked. Had a great time would stay there again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Connecticut

Great Hotel, loved the staff, very close to beach

Posted Mar 26, 2015
Pros: How quiet and relax it was hotel staff was great and housekeeping kept are room spotless the whole trip.
Cons: nothing comes to mind.
Location: Perfect location right in the middle of everything, you can shop at the nearby mall, many restaurants, shops, beach across the street. water sports.
We loved everything about the hotel , very quiet and the pool was great never had to fight for any chairs and the girl at the pool bar (Rhonda) was great loved her. The beach was right across the street nice easy walk over and always had chairs and shade available. I am not a walker but it was not problems for me to walk down to the mall or to any of the many restaurants near by.