Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for a 3 star hotel

Posted Jun 15, 2015
The hotel was good even though I only stayed for one night. The room wasn't the cleanest but it exceeded my expectations for a 3 star hotel. The restaurant is whatever, a little pricy for what it is, but what restaurant isn't pricy in Aruba? Dont expect to be treated like royalty, but the staff was very courteous and helpful. If you are on a budget I would recommend this hotel cause it's in walking distance to the center (even thought that really depends on what you consider walking distance) Overall, I enjoyed my night there.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portão Brasil

Hotel adequado as minhas expectativas!

Posted May 25, 2015
Pros: Atendimento cordial,quarto amplo,tudo funcionando e quando precisamos substituir uma lâmpada que queimou,fomos prontamente atendidas.
Cons: A iluminação do quarto poderia ser maior.
Location: Próximo á praia,perto de diversos restaurantes, próximo a dois pequenos shoppings,muito bem localizado,apenas não é de frente para o mar.
O custo benefício é bom,o café da manhã embora com poucas opções oferece uma cesta de pão maravilhosa sempre a mesma ,mas de ótima qualidade.As atendentes na sua maioria são agradáveis e cordiais ,apenas uma era muito seca e antipática.Na recepção fomos sempre muito bem atendidas por todos que ali trabalham.
2 out of 5
by A verified traveler

room was plan and damp

Posted May 25, 2015
Pros: nothing
Cons: all it just old
Location: The hotel has no beach but was next to some bars and restaurants
Just spend a little more money and stay at the Holiday inn or Hyatt the poll was old and the pool bar had little to offer .. The hotel has no beach but was next to some bars and restaurants
3 out of 5
by A verified traveler from New York

Okay resort Great location for Palm Beach

Posted Apr 22, 2015
We booked for three adults and they charged for extra adult. No problem with that. First off they were only two towels no toilet paper. We called front desk and it was taken care of. Second bathroom sink and ceiling was leaking and again only two towels instead of three and again they charged daily for extra adult. Bell hop Theo was only person there who was friendly. Other than that we had a fantastic time while in Aruba and not in hotel.
5 out of 5
Recommended
for Couples
by A verified traveler from Florida

The staff is great. Location is good.

Posted Apr 22, 2015
Pros: Friendliness, cleanliness, location and uncrowded.
Cons: Sands nightclub has pumping music on Friday and Saturday until late. Not really a problem but could be.
Location: Resturants are close by and night life abounds.
We've been to Aruba four or five times and have stayed downtown and at big Palm Beach hotels. The Brickell was a pleasant surprise. If an ocean view and a newer property are your priority, then avoid. But if service, value and a less crowded experience are important then book it. I don't think you'll be disappointed. We felt at home for the five days we were guests and would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel, in the middle of Palm Beach

Posted Apr 20, 2015
Pros: Comfortable beds Thick walls Peaceful stay
Cons: More information about the added taxes at the end of the stay would have been nice, a lot of additional cost in taxes per night stay.
Location: The hotel is located in the middle of the action in Palm Beach. Everything is walking distance for the night life. The beach is across the street.
Brickell Bay had the friendliest and most helpful reservation manager during our 8 day stay. Out of the 3 hotels we stayed in during our stay, they had the only hot water showers throughout the day and most comfortable beds!!! The hotel is older, but well worth the money you spend and just across the street from the beach. Everything is walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Everything good

Posted Apr 6, 2015
This hotel is close to everything comfortable room and walking distance to the beach. Staff are nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Good location

Posted Apr 1, 2015
The Hotel is, like everything else in Ariba, rather expensive. But for those who really intend to spend their time outside and come back for sleeping and taking a shower only, its a good option. The Beach is resches in a 5 Minute walk. Beach towels are Provider at the reception. Nightlife just on the spot if you like...
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Top Notch service and cleanliness.

Posted Mar 30, 2015
Pros: Cleanliness, friendliness and dollar value
Cons: More beverage choices at the front desk.
Location: Right in the heart of the resort district. Brickell Bay is surrounded by restaurants and shops. The beach was only a three minute walk.
Brickell Bay was easy to find, right in the center of restaurants, shops, and entertainment. There was plenty of parking and I was greeted by a friendly staff. I had all the amenities that I required, and the staff was eager to fulfill any additional requests. Housekeeping came in twice each day to replenish towels, fill the ice bucket and straighten up. The beds were very comfortable and the room temperature stayed nice and cool even in the heat of the day. The free WiFi worked fairly well, and the hotel has a free app which enables guests to make calls to the U.S at no cost. This app was a lifesaver since my data plan would have been $1.99 per minute, per call. The pool area was extremely clean and large towels were readily available. The swim up bar was well stocked with plenty of choices and friendly staff. Complimentary frozen grapes and water were always offered poolside. I booked a massage in the Orchid Spa and it was one of the best I have ever experienced. Overall this hotel knocked it out of the park for best dollar value, cleanliness and amenities.
5 out of 5
Recommended
for Couples
by A verified traveler

Best stay

Posted Mar 28, 2015 on Hotels
This hotel was great the room was clean the room was clean & the bed was very comfortable, the hotel has a pool bar & the lady name is Regina she is beyond awesome, the hotel is also located around great food places, best trip ever