Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach, only 3 minutes walking....

Posted Jul 27, 2015
Pros: Close to the beach
Cons: Check in and check out process,
Very slow check in and check out process, it took us 1 hour to check in. The staff wasn't very friendly.
2 out of 5
by A verified traveler from curacao

The hotel too nice for poor service minded staff!

Posted Jul 27, 2015
First of all i requested early check-in and that wasnt possible. Arrived at 2pm at the hotel, they didnt have my reservation. Spoke to the supervisor she told me 4pm is check in...came back at four room wasnt ready and supervisor was avoiding eye contact with me. Ordered room service it took them 1.30 hrs to get mynachos and itwas cold also. Worse experience ever.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Posted Jul 27, 2015
Cons: The service and personality of the hotel staff at the front desk is lacking.
Location: The location is great, right across from the beach and only a $9 cab ride to the high rise hotel area or downtown.
I've stayed here many times before through my family's time share, but this was the first time I booked not using our points. We were in 6307 and the room had been updated and had a great view of the beach. The property is going through a series of renovations but that didn't bother us one bit, the construction is maintained very well and the noise was never an issue.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Clean, quiet, and very nice hotel.

Posted Jul 26, 2015
Pros: Cleanliness, quiet. Mulligan's restaurant was fairly priced and food was pretty good.
Cons: Bathroom outside infinity pool was filthy and smelly. Rest of bathrooms in resort are clean.
Location: Laid back area. Close to other resorts and a casino via hotel shuttles.
Very laid back atmosphere. Extremely clean and quiet. Would highly recommend this for families.
4 out of 5
by A verified traveler from Texas

Great location.

Posted Jul 23, 2015
This property was at a great location. Staff was more than helpful except for the last day. My husband had bites on his legs and arms. He went to complain on the last day to a supervisor on duty and all she said we have to verify and check the room. At the same my husband was complaining there was another guest complaining over the same situation but his was worst. His legs were full of bites nothing compare to my husband. And all the supervisor said we have to look into it. Never once did she apologize. We enjoyed our stay but WE will not recommend hotel property. Food was excellent - Golf Course was great - Tour Attraction Desk was very helpful. Cleaning Service was great. Sorry, but this was our experience and we will not be coming back to this property.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

True vacation!

Posted Jul 17, 2015
Pros: Almost perfect! Our room is so comfy with gorgeous beach view. We love the facilities,but we should have known it b4 so better attend the orientation
Location: Lots of things to do. All you is more days to enjoy everything esp. d beaches. Shuttles buses n taxi are available all the time.
This is the real vacation! So relaxing and stress free! We will come back. We need longer days....
4 out of 5
Recommended
for Everyone
by A verified traveler

Good priced hotel

Posted Jul 13, 2015
We rarely used the resort because we rented a car and drove a lot of places. Be careful of the pool/beach towel business. The day before we were to leave we received a bill for $75 for towels. Really? My husband had handed in the 3 cards, but when we were ready to turn the old towels for new ones for our last day, we got that bill. Then they charged us for the Sea Breeze restaurant, which we never used. My husband told the guy at the front desk, "I didn't know there was a restaurant called Sea Breeze. I thought you were charging me for the breeze from the sea/ocean since we have a balcony!" People were bawling in laughter. Nice resort, but beware of weird charges and shuttle buses that might run over you. My 7 year old almost got ran over twice by 2 carts at night on the sidewalk. The bad thing is no free wi-fi.
3 out of 5
by A verified traveler from porto Alegre

Not a good experience!!!

Posted Jul 7, 2015
Pros: location
Cons: SErvice - staff was friendly but not efficient! dont work as a team!! its not my problem Madam!
Location: Good location, in front of the beach...walking distance from lIng supermarket!
Long line to check in....staff was very friendly...but nobody know anything!!! Restaurant on sunday night only buffet!! not even a sandwich or a french fries to order! Pool towels closed at 6pm- when we arrived...so kids were at the pool without towels...nobody could help and get some....a big hotel without a competent team! My kids forgot flip flop at the pool at night...next morning the lady said to me: I didn't work yesterday!! BUT could you please try to contact someone or the lost and found service??? Anyway didn't recommend it! Certainly better options around!
3 out of 5
by A verified traveler from Houston, TX

Posted Jul 7, 2015
Overall, an OK hotel. But a car is certainly necessary, as it is not really close to anything interesting and the food options in the venue are pretty bad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Divi village was a great resort to spend a week at! Everything was there on site and made vacationing feel like home! Going back in April.. Thanks Divi!