Ratings based on 1,083 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Aruba on a budget

Posted May 28, 2015
Great hotel for the price. Lacks amenities of the fancier hotels but cant beat the price, convenience and location!! I will come back soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Great Hotel

Posted May 25, 2015
Pros: great location on Palm Beach--near shops and restaurants
Cons: would like to see free continental breakfast offered
Location: within walking distance to restaurants and shops. Bus stops are nearby for a ride into town
Check in and check out was fast and easy. Hotel grounds were in great shape. I would recommend this hotel
Comment from Hotel Management
May 26, 2015 by eva, Hotel Management
Dear Valued Guest, Hi from Aruba, and thank you very much for taking your time to share your feedback with us from your recent stay at our resort. Great to hear that you had a wonderful vacation, and enjoyed our location on Palm. We look forward to the pleasure of welcoming you back again on your next visit to our Happy Island. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach & Casino.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa , Fl

Could have been better rooms and bathrooms

Posted May 24, 2015
Pros: The beach
Cons: Rooms need to be updated, our view that I paid for, full ocean view was right above a small shop that had a tin roof and was very dirty and unapealing
Location: This was great, within walking distance to shops, resturants and entertainment
I was rather disappointed especially in the bathroom. The toliet was soooo low, only one sink, just seemed kind of old and dated and I picked this hotel because it said recently renovated.
Comment from Hotel Management
May 27, 2015 by eva, Hotel Management
Dear Sue, Greetings from Aruba, and thank you very much for taking your time to share with us your feedback. Your comments are very important to us and help us to make our guest experience an even better, and we are constantly working to update and renovate our property. Thank you again for your feedback. Kind regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but The beach is not The best

Posted May 22, 2015
It was a really good experience. A.
Comment from Hotel Management
May 26, 2015 by eva, Hotel Management
Dear andres, Hi from Aruba, and thank you for taking your time to share with us your feedback from you recent stay, your comments are very important to us, and help us make our guest experience even better. We were happy to hear that you had a great experience and look forward to welcoming you back again to our Happy Island. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
4 out of 5
Recommended
for Couples
by A verified travelerfrom brasil

BOA AVALIAÇAO

Posted May 21, 2015
Pros: BOAS INSTALAÇOES , LIMPEZA, .
Cons: INSTALAÇAO DE DUCHA HIGIENICA JUNTO AO VASO SANITARIO. TODOS OS HOTEIS EM QUE HOSPEDEI MANTEM A DUCHA HIGIENICA ,INCLUSIVE NO CHUVEIRO.
QUALIDADE DA COMIDA DEIXA A DESEJAR. NAO FOI BOM TER DE RESERVAR AS CADEIRAS DE PRAIA EM DATA ANTERIOR, POIS O HOTEL DEVERIA TER CADEIRAS DE PRAIA O SUFICIENTE PARA TODOS OS HOSPEDES., QUE UTILIZAM A PRAIA
4 out of 5
Recommended
for Everyone
by A verified travelerfrom maracaibo, vzla

Nice hotel close to the beach,restaurants & stores

Posted May 21, 2015
Excelent experience! Best location ever close to the beach, malls, good restaurant, etc
Comment from Hotel Management
May 23, 2015 by eva, Hotel Management
Dear mariana, Hi from Paradise, and thank you so much for taking your time to share with us your great feedback. We were thrilled to read that you had a wonderful vacation, and enjoyed our beaches, Restaurants and also our location on Palm Beach. Come back and stay with on your next visit to our Happy island. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, Colorado

Nice hotel. Very friendly staff, wonderfullocation

Posted May 21, 2015
Pleasant experience. No problems at all. Wonderful location
Comment from Hotel Management
May 23, 2015 by eva, Hotel Management
Dear Chris, Greetings from our Happy Island. Thank you very much for choosing the Holiday Inn for your Recent stay in Aruba, we were thrilled to read that we met your expectations, and our Team Members were helpful and friendly at all times, and our great location on Palm Beach suited all your needs. Come back and stay with us again on your next visit to Aruba. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pennsylvania

Great hotel

Posted May 21, 2015
Pros: Everything!
Cons: Small microwave in rooms to warm up leftovers from all great restaurants would be a plus.
Location: Everything is right there from food, snacks, water sports, bars, entertainment You name it also taxi or bus service.
Great hotel, second stay there. Close to all activities. Restaurants etc. will definitely go back. Staff was great , friendly and so eager to help in any way possible.
Comment from Hotel Management
May 23, 2015 by eva, Hotel Management
Dear georgia, Hi, and first, it was a great pleasure to welcome you back to the Holiday Inn Resort, and to hear that you had a wonderful vacation. Great to read that are Team Members were always friendly and attentive to your needs. Thank you very much for taking your time to share your experience with us, and we look forward to welcoming you back again soon to our Happy island. Kind Regards, Guest Experience Manager. Holiday inn Resort Aruba-Beach Resort & Casino.
4 out of 5
Recommended
for Everyone
by A verified traveler

The location of the hotel is the best.

Posted May 16, 2015
Pros: The location
Cons: A larger bar in the lobby, and i don't drink.
Location: The location is the best, surrounded by all the things you would like to do.
Very nice hotel, very clean, and a nice place to stay.
Comment from Hotel Management
May 18, 2015 by eva, Hotel Management
Dear Valued Guest, Thank you very much for sending us your feedback from your recent stay at our Resort. We were very happy to hear that you had a great vacation and enjoyed our beaches and great location. Come back and stay with us again on your next visit to Happy island. kind regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Excellent location

Posted May 15, 2015
Pros: Location, close to shopping and restaurants. Rooms a very short walk to the beach. Nice staff. Comfortable overall feel.
Cons: Food prices were high for the selection and quality
Location: close to shopping and restaurants, bus service, other hotels and casinos
Been here 10 times, so we obviously like this hotel and the staff.
Comment from Hotel Management
May 17, 2015 by eva, Hotel Management
Dear Valued Guest, Thank you very much for taking your time to share your feedback with us from you recent stay. Your comments are very important to us and help us to make our guest experience and even better one. Gret to hear that you enjoyed your vacation, and our great location suited all your needs. Come back and stay with us again soon. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.