Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from toronto, on

Nice hotel right on the beach

Posted Aug 19, 2014
Pros: Location, beach, pools.
Cons: Better activities for little kids.
Location: Right across from lots of restaurants. Great golf course - tierra del sol - nearby.
Best beachfront in Aruba. Lots of pools. Breakfast buffet was pretty good, very convenient. Dinner at sea breeze was also good.
5 out of 5
Recommended
for Couples
by A verified traveler from New York

Great ocean view room

Posted Aug 15, 2014
Me and my wife loved this hotel resort. It's great for couples who want to get away.
Comment from Hotel Management
Aug 19, 2014 by Eva, Hotel Management
Dear Marvin, Greetings from our Happy Island and let us thank you for you review which is very important to us. Thrilled to hear that you and your wife had a great vacation with us and look forward to welcoming you back on your next visit to Aruba. Masha Danki. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Very close to beach!!

Posted Aug 15, 2014
Pros: Close proximity of pool and ocean. Free palapas. Updated rooms. Close proximity to offsite Restaurants and shopping.
Cons: The casino needs an update. It's dark with a lot of very old slot machines. There is currently a 1 beach towel per person limit, it should be 2.
Location: It is very near to shopping, cinema and a great variety of restaurants.
Comment from Hotel Management
Aug 19, 2014 by Eva, Hotel Management
Dear Debbie, Greeting from Aruba and thank you for your very important feedback. Very happy to hear you had a great vacation and that our beaches and location suited your needs. Masha Dank. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
The staff was not very friendly. The italian restauran was all The week close, so we have tu dinner all days in breath sea, because de food at corals restaurant was terrible.
Comment from Hotel Management
Aug 14, 2014 by Eva, Hotel Management
Dear Valued Guest. Thank you for your feedback which is very important to us rest assured we will pass your comments onto our Food and Beverage Team. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort % Casino
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Aug 8, 2014
Pros: Great location on the beach. It had a lot of beach frontage.
Cons: Lunch buffet
Location: Write in the middle of everything.
Only negative was that I stayed at the far tower which was a bit of a hike from the parking lot. Also parking wasn't always available, had to circle a couple of times.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was great stay, great location

Posted Aug 4, 2014
The hotel is near all shops, restaurants, everything you need. The view was great, the beachis right there, everyone Is so nice. The weather was perfect, our experience was amazing.
Comment from Hotel Management
Aug 12, 2014 by Eva, Hotel Management
Dear Valued Guest, Greetings from our Happy Island and thank you for your very important feedback. Thrilled to hear that our beaches and location suited your needs and that you had an amazing time during your vacation. Masha Danki. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Very Nice Hotel

Posted Jul 31, 2014
Front desk staff extremely helpful, Reinier from Netherlands has an extensive knowledge of costumer service relationships Room was awesome Thanks a lot
Comment from Hotel Management
Aug 12, 2014 by Eva, Hotel Management
Dear JE, Greetings from Aruba and thank you for your important feedback. Great to hear you had great vacation and that our Team Associates were helpful to your needs during your vacation. Masha Danki. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Better Than Expected

Posted Jul 29, 2014
Just had a wonderful time. Can't wait to go back.
Comment from Hotel Management
Aug 1, 2014 by Eva, Hotel Management
Dear Rhonda, Greetings from our Happy Island, and thank you for your time to review our resort your comments are very important to us. Thrilled to hear that you had a wonderful time on your vacation and that you will be back again for some more fun and relaxation on your next visit. Masha Danki. Kind Regards, Management Team. Holiday Inn Resort Aruba-Beach Resort & Casino
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
Excellent hotel. Clean. Close to nice beach. Only downside is dinner and lunch below average. But breakfast excellent. Overall, I would stay there again.
Comment from Hotel Management
Jul 30, 2014 by Eva, Hotel Management
Dear Traveler, Greetings and thank you time to review our resort your feedback is very valuable to us. Great to hear that you enjoyed our beautiful beaches and that you will be back again on your next visit to our Happy Island.
2 out of 5
by A verified traveler

Outraged

Posted Jul 24, 2014
Cons: They should review their housekeeping quality.
The room was not clean. It had hairs all over the bathroom floor. The shower was dirty. The carpeting was filthy. Even the breakfast order card sitting on top of the night table had hair on it.
Comment from Hotel Management
Jul 30, 2014 by Eva, Hotel Management
Dear Traveler, First let us apologies for your inconviences during you stay with us and rest assured your feedback is very important to us and we have passed them onto to our Management Team. Kind Regards, Management Team. Holiday Inn Resort Aruba-Beach Resort & casino