Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Convenient

Posted Oct 12, 2014
Cons: upadate all
Location: very convenient
I love that I can walk right thru La Cabana and be right on the beach...
2 out of 5
by A verified traveler

Just a big building with a nice swimming pool!!

Posted Oct 8, 2014
Pros: The swimming Pool.
Cons: They have to get their story straight and advertise the things the way they are. Example of this are the Pizza and the Frappe.
Location: Location is excellent right across Eagle Beach, but not on the Beach.
To begin they put a 200.00 hold on your credit card that they claim it will clear in two weeks. Most hotels put 100.00 on hold or just take your credit card number. The room was not clean enough. You could tell in the little details. The kitchen towels smelled. The staff did not clean the kitchen, and one day, they left the trash can on top of the restroom sink. Imagine that, the garbage can on the sink that I wash my mouth. The Pizza place on the yard, was cheaply run and you could tell. They sold a frappe in front of me to a customer and he complained of the lack of fruits on it. The bar tender told him that that how they make them, with flavor syrup. The Pizza was ok, but it is in no way shape or form a Chicago Style Pizza like they advertise. They have to get their story straight.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel not on beach.Behind another hotel.

Posted Sep 21, 2014
Pros: Pools very clean.
Cons: Hotel needs updating and more cleaning in walkways to rooms.
Location: Food store behind hotel for all your needs if you wish to cook and save money.
You have to walk through another hotel and across the road to get to the beach. Hotel needs updating. Room was confortable. Had all necessary items. Silverware,dishes, coffeepot, stove, fridge etc. No Wi-Fi in rooms. Only around pool and check in. Once you reached beach, it was very nice and not crowded and very clean. Easy bus trans to High Rise hotels and restaurants. Only $2.30 us dollars per person one way.
3 out of 5
Recommended
for Everyone
by A verified traveler

I paid 150$ including breakfast and they didn't

Posted Sep 2, 2014
My wife was in this Hotel 2 days ago and she was happy with the hotel but I reserved including breakfast and they didn't include it!!! I am really dissapointed because the hotel is expensive
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
It was a pleasant hotel and the staff was very sincere in satisfying guests.
2 out of 5
by A verified traveler

Good location, but very outdated.

Posted Aug 18, 2014
Rooms and facilities were very old and did not live up to the pictures as advertised. We only stayed one night, and spent the rest of our vacation at la cabana which is beachfront and much newer and nicer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Excellent value

Posted Aug 16, 2014
Pros: The spaciousness and cleanliness of our room.
Cons: The bathroom was pretty outdated. The keys for the back doors and safe were inconvenient and cost you money if lost.
Location: Eagle Beach is within walking distance. Downtown and Palm Beach are only a short bus ride away.
The room was very spacious and very clean. The property is older, but seems to be well maintained. The staff was friendly, but I wouldn't say they did anything above and beyond our expectations. You get what you pay for and the value made this hotel well worth it. I would recommend this hotel to anyone looking for a clean, spacious room without paying an arm and a leg. It was close enough to walk to the beach and public transportation, plus there is a supermarket right across the road.
1 out of 5
by A verified traveler from nj

Posted Aug 5, 2014
Room was dirty. Very run down. Even after you pay for your room you have to leave a deposit of $200.00 . If you do not have cash you have to put it in your credit card and it won't be credited back for several days. Was supposed to stay another night but didn't.
4 out of 5
Recommended
for Everyone
by A verified traveler from Caracas, Venezuela

Very nice hotel!!!

Posted Aug 3, 2014
Location is excelent. Beautiful beach. Two different swimming pools. Kids enjoyed the slide. Rooms with fully equiped kitchen.
4 out of 5
Recommended
for Everyone
by A verified traveler from caribbean

Nice hotel

Posted Jul 31, 2014
Pros: The space in the room. The friendly staff. The poolside is nice
Cons: Wifi in the rooms.
Location: Location is okay.
Nice and helpful staff. The rooms are very spacious.