Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Jenine Williamsfrom Australia - NT - Regional NT

Posted Jan 29, 2015
Pros: Location
Cons: A little costly
Location: Close to airport
Facilities: Above average; Value: Reasonable; Service: Outstanding; Cleanliness: Faultless;
Comment from Hotel Management
Jan 29, 2015
Dear Jenine, thank you for choosing to stay with us and for providing me with your valuable feedback. We are very pleased to see that you have enjoyed your stay with us. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel Thank you (Alex Payet - Front Office Manager)
5 out of 5
by Jessica Bravo

Posted Jan 28, 2015
Comment from Hotel Management
Jan 28, 2015
Thank you for your feedback. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards, Alex Payet (Front Office Manager)
5 out of 5
by Zoe Coolefrom Australia - WA - Regional WA

Posted Jan 27, 2015
Location: Outstanding
Facilities: Top of the line; Value: Bargain; Cleanliness: Beautiful;
Comment from Hotel Management
Jan 27, 2015
Dear Couple, Thank you for your feedback. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards, Alex Payet (Front Office Manager)
5 out of 5
by KEVIN MUGFORDfrom Australia - SA - Adelaide

Posted Jan 17, 2015
Pros: Overall look and value for money
Cons: Shower cubicle
Location: Inspiring
Facilities: Modern; Value: Fantastic; Service: Professional; Cleanliness: Pristine;
Comment from Hotel Management
Jan 17, 2015
Dear Kevin, Thank you for your feedback. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards, Alex Payet (Front Office Manager)
5 out of 5
by Marie Nilssonfrom Australia - WA - Regional WA

Posted Jan 16, 2015
Pros: Location of room meant we had wonderful view of both pool and river
Cons: Wi-if patchy
Location: Wonderful
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Very helpful staff
Comment from Hotel Management
Jan 16, 2015
Dear Marie, Thank you for choosing to stay with us and for providing me with your valuable feedback. It is great to see that our property worked well for your needs and requirements. We look forward to welcoming you back in the near future. Alex Payet (Front Office Manager)
4 out of 5
Recommended
for Families
by Rebeccafrom bunbury

Quick holiday getaway

Posted Jan 16, 2015 on Hotels.com
Booked a 3 bed apartment for 5 people, but only 2 towels placed in the main bathroom and none in the 2nd. Power went out just as going to bath baby, but that out of hotel's control. Otherwise a pretty good stay.
Comment from Hotel Management
Mar 3, 2015 by Brendan Craig, Hotel Management
Dear Rebecca, Thank you for choosing to stay with us and for providing me with your feedback. I will look into the issue with the towels as there should have been at least six in that apartment type. Sorry for any annoyance this may have caused. Thank you for being so understanding in regards to the power outage. There was a car accident that caused the grid to drop out. We look forward to welcoming you back in the future.
4 out of 5
by Beverley&Mervyn Stewartfrom Australia - NT - Darwin

Posted Jan 12, 2015
Pros: Received Xmas present in room. (Chocolates)
Cons: Xmas Day was booked out for Breakfast & Dinner prior to notifying us.
Location: Tranquil
Facilities: Modern; Value: Costly; Service: Polite; Cleanliness: Pleasant; They organised a taxi to pick us up when leaving.
Comment from Hotel Management
Jan 12, 2015
Dear Beverley, Thank you for your valuable feedback. We are glad you enjoyed the Christmas present. Regarding the bookings for Christmas we still had a few spot available for our guests for Dinner & Lunch. We apologize for any inconvenience. If you would like to discuss the matter further please do not hesitate to contact us. Looking forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Alex Payet - Front Office Manager
4 out of 5
by Keith Gundillfrom Australia - WA - Regional WA

Posted Jan 12, 2015
Pros: Price
Cons: Unable to cancel 1 of 3 rooms even a week in advance
Comment from Hotel Management
Jan 12, 2015
Dear Wade, Thank you for your feedback. We are glad that you have enjoyed your stay at Assured Ascot Quays Apartment Hotel. The cancellation policy varies depending on the terms and conditions when you make the booking (online/Direct). If you would like more information please feel free to contact us. we are looking forward to welcoming you back. Alex Payet - Front Office Manager
5 out of 5
by Toni Scallanfrom Australia - WA - Regional WA

Posted Jan 8, 2015
Facilities: Brand new; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate;
Comment from Hotel Management
Jan 8, 2015
Dear Toni, Thank you for your feedback. We are very happy to see that you had an excellent stay. I will forward your feedback to the team. We are looking forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Alex Payet - Front Office Manager
5 out of 5
Recommended
for Getaway With Friends
by jayfrom Maddington

Your assured to have a great stay

Posted Jan 8, 2015 on Hotels.com
had a great time
Comment from Hotel Management
Mar 3, 2015 by Brendan Craig, Hotel Management
Dear Jay, Thank you for your review and we are really pleased that the team hit the mark for you. We look forward to welcoming you back in the future.