Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northam Western Australia

A 60th to remember by all that attended

Posted Jun 1, 2015
Pros: The friendly staff couldn't so enough for you.
Cons: Perhaps 12 noon check out.
Location: Its near the Casino, airport , Belmont shopping centre, the river and Belmont Trotting complex
The staff couldn't be more helpful from the time we arrived to the time we left. The meal was superb as there was a few fussy eaters but even they would have gone back for more. Would recommend to anyone to give them a call to book for a meal or stay the weekend. It was a home away from home.
2 out of 5
by A verified travelerfrom Geraldton

HIDDEN COSTS

Posted May 11, 2015
Pros: Location
Cons: Tell people the cost of the bond before they make the booking and tell people the cost of movies!!!!
Location: Close to the airport
Not only did we pay $198 to sleep for 5 hours but they don't tell you that once you check in you also need to pay a bond of $100. Which is fully refundable into your bank account between 1-20 days after checking out. ALSO there is a cost of $34 to watch a movie, yes that's right $34 to watch 1 movie. It cost LESS to get out of the hotel and go to the cinema down the street to watch a movie. No where in the hotel did it mention that it cost money to watch a movie. Never will I stay here again and I will be spreading the word too!!!
5 out of 5
by Eboney Franklynfrom Australia - WA - Regional WA

Posted Feb 25, 2015 
Pros: The view and pool area
Cons: Service at breakfast
Location: Good views
Facilities: Outstanding; Value: Great deal; Service: Good; Cleanliness: Spotless;
Comment from Hotel Management
Feb 25, 2015
Dear Eboney, Thank you for your review. I am sorry to see that we had a service issue in our restaurant on your stay and I appreciate your bringing this to our attention so that we can address. If I can be of any further assistance please feel free to contact me. Alex Payet - Front Office Manager
3 out of 5
by Johannes Mullerfrom South Africa

Posted Feb 16, 2015 
Pros: Location, facilities
Cons: Dirty bathroom and previous guest's shower left overs still in room. eeuuwww
Location: Good views
Facilities: Modest; Value: Affordable; Service: Polite; Cleanliness: Filthy;
Comment from Hotel Management
Feb 16, 2015
Dear Couple, Thank you for your review and your comments. I am sorry to see that you had an issue with our housekeeping during your stay with us and I appreciate your bringing this to our attention so that we can address. If I can be of any further assistance please feel free to contact me. Alex Payet - Front Office Manager
4 out of 5
by Paul Deanfrom Australia - WA - Regional WA

Posted Feb 9, 2015 
Pros: Location
Cons: No view of city from room
Location: Just right
Facilities: Modern; Value: Average price; Service: Basic; Cleanliness: Spotless;
Comment from Hotel Management
Feb 9, 2015
Dear Paul, thank you for choosing to stay with us and for providing us with your valuable feedback. We are very pleased to see that you have enjoyed your stay with us. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel Thank you (Alex Payet - Front Office Manager)
5 out of 5
by Jenine Williamsfrom Australia - NT - Regional NT

Posted Jan 29, 2015 
Pros: Location
Cons: A little costly
Location: Close to airport
Facilities: Above average; Value: Reasonable; Service: Outstanding; Cleanliness: Faultless;
Comment from Hotel Management
Jan 29, 2015
Dear Jenine, thank you for choosing to stay with us and for providing me with your valuable feedback. We are very pleased to see that you have enjoyed your stay with us. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel Thank you (Alex Payet - Front Office Manager)
5 out of 5
by Jessica Bravo

Posted Jan 28, 2015 
Comment from Hotel Management
Jan 28, 2015
Thank you for your feedback. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards, Alex Payet (Front Office Manager)
5 out of 5
by Zoe Coolefrom Australia - WA - Regional WA

Posted Jan 27, 2015 
Location: Outstanding
Facilities: Top of the line; Value: Bargain; Cleanliness: Beautiful;
Comment from Hotel Management
Jan 27, 2015
Dear Couple, Thank you for your feedback. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards, Alex Payet (Front Office Manager)
5 out of 5
by KEVIN MUGFORDfrom Australia - SA - Adelaide

Posted Jan 17, 2015 
Pros: Overall look and value for money
Cons: Shower cubicle
Location: Inspiring
Facilities: Modern; Value: Fantastic; Service: Professional; Cleanliness: Pristine;
Comment from Hotel Management
Jan 17, 2015
Dear Kevin, Thank you for your feedback. We look forward to welcoming you back at Assured Ascot Quays Apartment Hotel. Regards, Alex Payet (Front Office Manager)
5 out of 5
by Marie Nilssonfrom Australia - WA - Regional WA

Posted Jan 16, 2015 
Pros: Location of room meant we had wonderful view of both pool and river
Cons: Wi-if patchy
Location: Wonderful
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Very helpful staff
Comment from Hotel Management
Jan 16, 2015
Dear Marie, Thank you for choosing to stay with us and for providing me with your valuable feedback. It is great to see that our property worked well for your needs and requirements. We look forward to welcoming you back in the near future. Alex Payet (Front Office Manager)