In-room safe, desk, laptop workspace, soundproofing

Reviews of Best Western Asheville Blue Ridge Parkway

2.5 out of 5
Best Western Asheville Blue Ridge Parkway
501 Tunnel Rd, Asheville, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1009 reviews" "
Rating 8 - Good. 314 out of 1009 reviews" "
Rating 6 - Okay. 75 out of 1009 reviews" "
Rating 4 - Poor. 33 out of 1009 reviews" "
Rating 2 - Terrible. 32 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in time of 3:00 pm is quite rigid. No exceptions. Arrived at 2:00 pm and was informed it would be $25.00 to heck in early, opted to wait. Breakfast had good selecton of items but eggs were ice cold. Told hostess who did not check eggs after being informed of this. We are regular visitors to Asheville area and there are many other overnite accommodations in the area to select from. Overall clean and comfortable place.
Stayed 1 night in Mar 2024
Response from Best Western on Mar 18, 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Gregory

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking during st Patrick day weekend. Friendly staff.
Stayed 1 night in Mar 2024
Response from Dylan M, AGM on Mar 17, 2024
thank you for your review and kind remarks, and yes we were quite full on st patricks weekend. we appreciate you

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly pleasant stay. The room was clean, the staff was helpful, and the breakfast was good. Loved the water immediately going to hot when turned on. Location was just ok.
Stayed 2 nights in Mar 2024
Response from Best Western on Mar 13, 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Chaiwat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice quiet and clean
Stayed 1 night in Dec 2023
Response from Best Western on Mar 11, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Vincent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job!
Stayed 1 night in Mar 2024
Response from Best Western on Mar 11, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Best Western on Mar 11, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Idza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 8 nights in Feb 2024
Response from Best Western on Mar 5, 2024
We greatly appreciate your review, and we're very happy you enjoyed your stay! Thank you for taking the time to leave us feedback, we hope to see you again!

10/10 Excellent

Vincent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2024
Response from Malaysia-Front Desk on Mar 5, 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service, have a great day!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Best Western on Feb 28, 2024
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price - very roomy, very convenient location for my needs
Stayed 1 night in Feb 2024
Response from Dylan M, AGM on Feb 22, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jessica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, large area for dogs
Response from Dylan M, AGM on Feb 22, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Clyde

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 1 night in Feb 2024
Response from Dylan M, AGM on Feb 22, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tracy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and just what we needed for our overnight stay.
Stayed 1 night in Feb 2024
Response from Best Western on Feb 19, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Brian

Liked: Amenities
I stay here whenever I’m in Asheville. The staff is so kind and polite. The rooms are updated and clean. The property is highly well taken care of. I recommend this place to everyone staying in Asheville.
Stayed 4 nights in Feb 2024
Response from Best Western on Feb 19, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot think of one thing negative to say about this hotel. It was spacious the water got hot almost immediately. The beds were comfortable, the area where you could walk. Your dog was huge and the breakfast was delicious. I cannot believe how cheap it was to stay here. If you don’t pick this hotel, you are not doing your research.
Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Elisabeth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the Dog walking area. Everything was really clean.Would stay there again.
Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Westerns are usually all pretty good. I was given the key to someone else’s room and walked in, I didn’t see anything but a security and safety issue. My heater wouldn’t turn off in the room till I unplugged it each time. Asheville is turning in to a trashy town so wouldn’t stay in the area again
Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice, was more than we expected. Would most definitely stay again!!
Stayed 1 night in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

6/10 Okay

Lois

Disliked: Property conditions & facilities
Second floor no elevator, not real clean
Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Christopher

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this hotel on the fly, as I was camping with my dog and it was too cold. Had my dog with me. Got a room with a hot tub in room. It was fantastic. Quiet and clean.
Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They saved my vacation with my daughters, i had reservation in a cabin in Hendersonville when i got there they toll me that someone else was already there and that they didn't have anything available so i call best Western and they helped me to accommodate. Thank you so much Best Western 👌
Stayed 4 nights in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Thomas

Very clean and very nice!
Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Good

clarence

Liked: Cleanliness, staff & service, property conditions & facilities
it was my first time staying there it was good the two days i stayed i noticed alot to do dis not have time to experience more ...i hope to go back soon
Stayed 2 nights in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Tameaka

Stayed 1 night in Jan 2024
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, amenities
Rooms face exterior lot instead of hall inside building. Ample parking. Easy driving distance from many attractions. Room was clean and large. Heat worked well. Room had a door to connect to room beside of it.
Stayed 1 night in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front counter staff were very kind and helpful! It made a pleasant Christmas stay! Very affordable and the continental breakfast was good and kept clean.
Stayed 3 nights in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Nstasha

Stayed 1 night in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Good

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, property clean, full hot breakfast options, close 10 min drive into Downtown Asheville. Welcoming to pets.
Stayed 1 night in Dec 2023
Response from Best Western on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Good

Shai, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight pit stop.
Stayed 1 night in Dec 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Alexis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Michael, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The room was fine comfortable bed. A bit noisy from the cars outside. Staff were wonderful very nice and attentive.
Stayed 1 night in Dec 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean
Stayed 2 nights in Dec 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Response from Best Western on Feb 19, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Claude, Nokomis,

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful stay here. The rooms are spacious and clean. The beds are comfortable and the staff is friendly.
Stayed 1 night in Dec 2023
Response from M-Front Desk on Dec 5, 2023
Thank you for your review, we greally appreciate your feedback. We hope to see you again, and we hope you have a great day!

10/10 Excellent

Tawanta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Nov 2023
Response from M-Front Desk on Dec 5, 2023
Thank you for your review, we greatly appreciate your feedback. We have passed your review along to our staff, we hope you have a great day!

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked parking close to the room, that is nice - I appreciate they allow pets. Front desk staff could be a little friendlier.
Stayed 3 nights in Nov 2023
Response from hazel on Dec 4, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the EV charging and the cleanliness. The breakfast had great options. I didn't have a working heater the first night but let them know in the morning and it was fixed the same day I let them know.
Stayed 2 nights in Nov 2023
Response from hazel on Nov 28, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Kentaro

Stayed 3 nights in Nov 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Candis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the king room with the jacuzzi tub. While most of this hotel is the small, motel-style with outdoor access, I was pleased to find that these rooms were indoor and attached to the lobby. The room was very clean, and very quiet. The AC/heat worked well and there was a bathroom fan, which is uncommon in hotels it seems. Parking was plentiful and easy and the location was only a short drive from the things we wanted to do. Staff was friendly and efficient, and the breakfast was your pretty standard continental breakfast, with some hot food. The staff worked hard at keeping things fresh and stocked. The only reason I didn’t give 5 stars is the beds were not great. Fairly firm, and sagging in areas. The pillows were also the usual hotel pillows, where one isn’t “tall” enough but two were too many. We had regrettably forgotten our own pillows. Otherwise this was a great stay.
Stayed 2 nights in Nov 2023
Response from hazel on Nov 28, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2023
Response from hazel on Nov 28, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Mitchell

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place, nice dog walking area with a grassy hill. Breakfast was better than most places
Stayed 1 night in Nov 2023
Response from M-Front Desk on Nov 24, 2023
We greatly appreciate your review, and feedback from your stay with us! Thank you for choosing us, and we hope to see you again!

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from M-Front Desk on Nov 24, 2023
We greatly appreciate your review, and feedback from your stay with us! Thank you for choosing us, and we hope to see you again!

10/10 Excellent

jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent location for my needs. Terrific breakfast. Many items to choose from.
Stayed 1 night in Nov 2023
Response from Dylan M, AGM on Nov 21, 2023
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

William, Englewood

Stayed 1 night in Nov 2023
Response from Dylan M, AGM on Dec 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Dylan M, AGM on Nov 21, 2023
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

6/10 Okay

Cozvy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Dylan M, AGM on Nov 21, 2023
Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.