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Reviews of The Charleston Inn

3 out of 5
The Charleston Inn
755 North Main Street, Hendersonville, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 346 out of 406 reviews" "
Rating 8 - Good. 47 out of 406 reviews" "
Rating 6 - Okay. 6 out of 406 reviews" "
Rating 4 - Poor. 5 out of 406 reviews" "
Rating 2 - Terrible. 2 out of 406 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RandiElyse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely establishment! So comfortable! Charming decor and very tastefully done. Best sleep
Stayed 1 night in Apr 2024
Response from A Harbison on Apr 12, 2024
Thank you, Randi We have loved having you as our guest and delighted to hear everything was exceptional during your stay with us.Come back soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating! Beautiful location!
Stayed 2 nights in Mar 2024
Response from A Harbison on Mar 26, 2024
Thank you, Mary!We loved having you stay with us and glad everything worked out so you could enjoy our beautiful location. Come back soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from A Harbison on Mar 25, 2024
Thank you, KellyWe enjoyed having you as our guest and looking forward to the next visit with us!

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, the place is in good condition considering it is 150 years old. We stayed in early March. The heating system is steam, with radiators throughout. If you have ever experienced noisy steam pipes, you'll know what I am talking about. These were the loudest, most random pipes I have ever heard. It would go on for almost 10 minutes, about 3 times during the night. The other noise problem was the street. The windows are 150 years old, as well. No insulation from the moderate to loud vehicles. We have stayed at The Wavery next door, at least 3 times without these experiences. Needless to say, it was a rough night. We love old homes. This adventure was just a little rough.
Stayed 1 night in Mar 2024
Response from A Harbison on Mar 15, 2024
Thank you, John for your honest opinion of The Charleston Inn!When you booked your reservation it wasn't through us(Expedia-they don't know the Inn like the staff/owners) because we could have explained the age of home, location between two streets and all its quirts. We would have found a more suitable quiet room for you to relax but instead, you gave us a 2 review complaint only about our Inn, you failed to mention the amazing social hour with drinks/snacks, scrumptious Arabellas breakfast, location of downtown and wonderful staff. Best wishes to your future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place. Lots of history in this house.
Stayed 1 night in Feb 2024
Response from A. Harbison Front Desk Manager on Feb 23, 2024
Thank you, John!We're happy you chose to stay with us on your trip to Hendersonville and hope everything was delightful during the visit.

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from A Harbison on Jan 9, 2024
Thank you, John!We loved having you as our guest and always look forward to your return visit with us.Many blessings in 2024!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very friendly! Very clean!
Stayed 1 night in Dec 2023
Response from A Harbison on Jan 4, 2024
Thank you, Elizabeth, loved having you stay with us!

10/10 Excellent

Lee

Stayed 1 night in Dec 2023
Response from A Harbison on Jan 1, 2024
Thank you, Lee!We loved having you as our guest and looking forward to your next visit with us. Happy 2024!!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
How festive it was decorated for Christmas. Made us feel like we were in a hallmark movie
Stayed 1 night in Dec 2023
Response from Alicia H. on Dec 15, 2023
Thank you, Ed!We loved hearing the Christmas decorations made you feel like your in a Hallmark movie.

10/10 Excellent

Carol

Stayed 1 night in Dec 2023
Response from Alicia H. on Dec 15, 2023
Thank you, Carol!We loved having you as our guest, come back soon.

10/10 Excellent

Jaye, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, proprietors top notch. I didn’t like our mattress bolstering and linens, easily remedied but the pillow top was split, dividing a queen bed.
Stayed 1 night in Nov 2023
Response from Kathy on Nov 30, 2023
Thank you Jaye for staying with us. We are so happy you enjoyed your time with us and hope to see you again soon!

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Great owners!
Stayed 3 nights in Nov 2023
Response from Kathy on Nov 30, 2023
Thank you Stephanie!

10/10 Excellent

Jennifer

Stayed 4 nights in Nov 2023
Response from A Harbison on Dec 27, 2023
Thank you, Jennifer! We loved having you as our guest and look forward to your next visit with us.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights during Thanksgiving 2023. The house was charming and the Inn Keepers were amazing. Very friendly and tried to make sure you had everything you needed for a comfortable stay. My only complaint would be the noisy radiators and the light shining into the rooms. I remedied this with an eye mask and ear plugs. The bed was super comfortable.
Stayed 3 nights in Nov 2023
Response from Kathy on Nov 28, 2023
Thank you Sandi for your review. It was so nice to meet you and that you enjoyed your stay with us. Our house was built in 1880 and still have characteristic of the past such as the original radiators and the stained glass transom above 4 of the bedroom doors. We hope to see you on a return visit!

10/10 Excellent

Charlsie

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Alicia H. on Nov 10, 2023
Thank you, Charlise!We enjoyed having you as our guest and look forward to your next visit with us.

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Everyone was very nice. We were there for two nights. The good parts were the breakfasts and the 4-6 wine and beer and hors deuerves along with a very good guitarist/singer. The not so good part was we were in a front room right on Main St. in a double bed. It was very noisy a lot of the night as the hospital, police and fire stations are in very near proximity. 😕
Stayed 2 nights in Oct 2023
Response from Alicia H. on Oct 27, 2023
Thank you, Theodore!We're so pleased you choose to stay with us and enjoyed the social hour. Sorry to hear about the noise in front of the Inn. Unfortunately, you had booked the cheapest & smallest room in the front of house.Hope to see you in the future!

10/10 Excellent

James, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charleston Inn is a wonderful historic B&B in downtown Hendersonville. The owners, Tommy & Kathy Crowder were welcoming and friendly. The location couldn't be better for exploring all the shops and restaurants on Main Street. The room was spacious and comfortable with a king bed and attached bathroom. Breakfast each day was delicious. I will book again on any future trip to Hendersonville.
Stayed 3 nights in Oct 2023
Response from Alicia H. on Oct 27, 2023
Thank you, James!We loved having you as our guest and glad you enjoyed the beautiful amenities of the Inn. Hendersonville is a wonderful place and hope to see you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time to stay here. Always very nice and easy walking to a beautiful downtown area.
Stayed 1 night in Oct 2023
Response from Alicia H. on Oct 25, 2023
Thank you for staying with us again, looking forward to the next visit!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific B&B- exceeds expectations!
Wonderful hosts and a beautiful house within walking distance to town. Highly recommend staying here!
Stayed 1 night in Oct 2023
Response from Alicia H. on Oct 24, 2023
Thank you, Robert!We enjoyed having you as our guest and so pleased everything was delightful during your stay.Can't wait to see you again and some of your friends!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Alicia H. on Oct 17, 2023
Thank you, William!We enjoyed having you as our guest and look forward to the next visit.

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family atmosphere!
Stayed 2 nights in Oct 2023
Response from Kathy on Oct 16, 2023
Thank you Aimee for staying with us! We are so pleased you enjoyed your stay with us we hope to see you on a return visit!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Alicia H. on Oct 13, 2023
Thank you, Janet!Can't wait until your next visit with us.

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were great! Delightful place to stay!
Stayed 3 nights in Oct 2023
Response from Alicia H. on Oct 27, 2023
Thank you, Dan!We enjoyed having you as our guest and look forward to the next visit.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inn was super clean and just steps away from Downton Hendersonville.
Stayed 1 night in Oct 2023
Response from Kathy on Oct 9, 2023
Thank you Lisa! We are so happy you enjoyed your time with us. Hope to see you again soon!

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
Proprietors were terrific. Breakfasts were excellent. The charm of antiques was nice. Very nice towels and really good water pressure in shower. But, practical inconveniences were a bit much. No heat in bathroom. Very cheap shower unit. Inadequate dresser space. Very small bedroom. If you loved great grandma's house, you will love this place. Otherwise....
Stayed 2 nights in Oct 2023
Response from Kathy on Oct 9, 2023
Thank you for staying with us. I wish you have told us while you were staying with us that you were unhappy. It is hard for us to make your stay better after you leave. Some of our rooms are on the smaller side due to the age of our Inn (1880). We do have king suites and larger queen available.

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a good location. The staff was friendly and really tried to make you feel comfortable and welcome. Breakfast was yummy!
Stayed 2 nights in Oct 2023
Response from Kathy on Oct 9, 2023
Hi Karin......Thank you for your review. We are so happy your enjoyed your stay with us and breakfast. Hope to see you again soom!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the family that runs this B&B!!
Stayed 2 nights in Oct 2023
Response from Alicia H. on Oct 4, 2023
We loved having you as our guest and can't wait next time!

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway! The inn is beautiful and the owners were friendly and serve well!
Stayed 5 nights in Sep 2023
Response from Kathy on Oct 3, 2023
Thank you Ella! We are so happy you enjoyed your time with us. We hope to see you on a return visit!

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Kathy on Oct 20, 2023
Thank you Daniel. We are so happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kathy on Sep 25, 2023
Thank you Crystal! We are so happy you enjoyed your stay with!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful owners
Stayed 2 nights in Sep 2023
Response from Kathy on Sep 18, 2023
Thank you Richard for your review! We are so happy you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed here and it is so lovely. Very clean and very nice staff. I highly recommend staying here.
Stayed 1 night in Sep 2023
Response from Kathy on Sep 17, 2023
Thank you Joan! We love our return guest. recommending other to stay with us is the greatest compliment we can receive. Hope to see you again soon!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, walking to town businesses and Resturant’s was easy. Seating spaces where very nice, inside and out and clean . Always nice guests at B&B properties.
Stayed 1 night in Sep 2023
Response from A. Harbison on Sep 16, 2023
Thank you, Bernard!We loved having you stay with us and pleased everything was spectacular during your visit.Come back soon!

8/10 Good

Ann

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Kathy on Aug 25, 2023
Thank you Ann for your review! We hope to see you on a return visit. Good luck with your seminar.

8/10 Good

Baird

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Kathy on Aug 22, 2023
Thank you for your review! We are happy you enjoyed your tie with us!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn was beautiful and the hosts were outstanding. We loved the close proximity for walking into town for restaurants and shops.
Stayed 2 nights in Aug 2023
Response from Kathy on Aug 22, 2023
Thank you Lisa For your review! We are so happy you enjoyed your time at the Inn and Hendersonville. Hope to see you again soon!

10/10 Excellent

Eduardo

It’s a charming property that is well-taken-care-of and maintained. The owners are attentive and caring. The Charleston Inn is also located near Main Street, with many stores and restaurants.
Stayed 1 night in Aug 2023
Response from Kathy on Aug 12, 2023
Thank you Eduardo for your review! We are so happy you enjoyed your stay with us and we hope to see you on a return visit!

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from A. Harbison on Aug 26, 2023
Thank you, Michael for staying with us!

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make us welcomed and comfortable. Food was delicious. Easy access to downtown. Will book this accommodation again.
Stayed 1 night in Aug 2023
Response from A. Harbison on Aug 5, 2023
Thank you, Ken!We enjoyed having you as our guest and so pleased to hear you loved the delicious food & location of downtown.Come back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This was the sweetest place to stay. Close to downtown (walking distance), comfortable, clean and the owners are so hospitable! The breakfast was also very good! I wish we could have stayed longer.
Stayed 1 night in Jul 2023
Response from A. Harbison on Jul 31, 2023
Thank you for staying with us!We love our guest and so pleased to hear the breakfast, location and room was amazing during your visit.Come back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston inn
This is a very nice B&B. Breakfasts were delicious and the staff was very kind. Our room was exceptionally spacious (more like a suite), although I don't know if all rooms are that big.
Stayed 2 nights in Jul 2023
Response from A. Harbison on Jul 31, 2023
Thank you for staying with us!We enjoyed having you as our guest & so pleased to hear the breakfast was delightful and your room was spacious.We have 3 suite rooms located on the 3rd floor!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jul 2023
Response from Kathy on Jul 30, 2023
Aww.....Thank you Greg! We are so happy your stay was wonderful! Please come visit with us again soon!

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing spot in Hendersonville. The owners couldn't have been nicer. While they have a no kids policy, they graciously waived this policy for us as we were dropping our daughter off at a nearby Summer camp. Awesome stay and will stay there again without hesitation.
Stayed 2 nights in Jul 2023
Response from Brynna on Jul 25, 2023
Thank you, Casey! We loved having you as our guest. We're happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Charleston Inn - highly recommend!
We can't say enough about how exceptional The Charleston Inn is. The owners and their staff are very friendly, personable, and professional, and make you feel very welcome and comfortable. Food is excellent. The inn is beautiful and furnished perfectly. Our suite was very comfortable and inviting. Everything about our stay there was perfect.
Stayed 2 nights in Jul 2023
Response from Kathy on Jul 22, 2023
Thank you Frank for your kind review. It makes us so happy that you enjoyed your stay with us and that you would recommend us to other. We hope to see you on another visit!

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was excellent. Tommy and Kathy are amazing hosts and we will definitely stay at the Inn again when in the area.
Stayed 3 nights in Jul 2023
Response from Brynna on Jul 18, 2023
Thank you Lynn for your review! We are so glad you enjoyed our inn! Hope to see you again soon!

10/10 Excellent

Wayne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kathy and Don were great hostesses and hosts.
Stayed 2 nights in Jul 2023
Response from Kathy on Jul 13, 2023
Thank you Wayne for your review! We are so pleased you enjoyed your stay with us. We hope to see you on a return visit!

10/10 Excellent

Karen

Stayed 1 night in Jul 2023
Response from A. Harbison on Jul 31, 2023
Thank you, Karen!We loved having you as our guest and hope to see you soon.

10/10 Excellent

James C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and pleasant to deal with. The breakfast was spectacular! The pillows had to be the softest ever and were great!
Stayed 1 night in Jul 2023
Response from Kathy on Jul 10, 2023
Thank you James for your review! We are so pleased you liked our breakfast and pillows. We hope you will come back and see us again soon!

10/10 Excellent

Peaches

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming B&B with friendly staff. Will be happy to stay there again.
Stayed 2 nights in Jul 2023
Response from Kathy on Jul 10, 2023
Thank you Peaches for your review! We enjoyed meeting you both and look forward to your next stay!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place! Owners are generous and flexible and made my stay amazing!
Stayed 1 night in Jul 2023
Response from Kathy on Jul 9, 2023
Thank you Laura for your kind review. We enjoyed having you stay with us and loved meeting your daughter. Hope to see you both on another visit!