Ratings based on 506 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified travelerfrom Nashville, TN

Nice hotel staff

Posted Jan 7, 2015
The hotel staff was pleasant. My only complaint is that I only have Luke warm water in the shower.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access, convenient location

Posted Jan 5, 2015
Cons: It was REALLY hot in the breakfast room, and a tight squeeze.
Location: Essentially in the parking lot of a mall-- that will be an outlet center in the next year or so.
Very easy check-in, enough parking, decent coffee (available 24 hours, free), extra comfy beds.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2014
Clean and staff was friendly. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom IN

Pet friendly

Posted Dec 21, 2014
Very friendly staff. Clean up stations outside for pets was nice to have.
3 out of 5
by A verified travelerfrom Cincinnati, OH

Good location - Biltmore Estate

Posted Oct 24, 2014
Pros: Location
Refrigerator didn't work; small dining room - too crowded to use
5 out of 5
Recommended
for Families
by A verified traveler

Nice place, but...

Posted Oct 2, 2014 on Hotels.com
A good place to stay. But beware! They will not issue an early departure refund, even for a serious family emergency.
3 out of 5
Recommended
for Families
by Mariefrom Wake Forest

Posted Oct 1, 2014 on Hotels.com
Room was smaller then I expected from pictures online.
4 out of 5
Recommended
for Personal Event
by Joeyfrom Washington, DC

Good for what we needed

Posted Sep 30, 2014 on Hotels.com
Just in town for a wedding, but it was a great place for a quick overnight stay. Only one elevator and it was slow. Front desk staff was extremely helpful.
4 out of 5
Recommended
by chuckfrom north carolina

anybody working here?

Posted Sep 17, 2014 on Hotels.com
Hotel is in good shape and clean, the only complaint about the room was the choice of bulbs they use...they have the fluorescent type bulbs that dont give off a "warm, homey" feel. The other complaint was I waited in line to check in and nobody showed up too the front desk for 20 minutes while 10 people waited impatiently...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2014
Nice facilities, quiet area. Bed very comfortable, Bathroom snug.