Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews of Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight parking
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 28, 2024
Thanks for being our guest Tasha. Come back any time :)

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy with attentive, helpful and friendly staff
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 22, 2024
Thank you Bryan! Come back anytime at all :)

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and clean facility.
Stayed 3 nights in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 22, 2024
Thank you Stephen! Come back anytime :)

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing is very very very loud. Room above us took showers at 1 AM and woke me up out of a dead sleep. Same with them flushing toilets. Soooo loud. Also parking is near impossible. Spacing is way to tight. Last they wouldn’t accept my credit card that I always use for traveling and wouldn’t give me a reason why. Had to use a different card. ??? Still don’t know why. Probably won’t stay here again.
Response from Usually Awesome Staff at Country Inn Asheville :) on Mar 16, 2024
Thank you Raymond for being our guest. We appreciate your feedback, and we will hope to see you here again.

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Bathroom was very large and new. The motel itself on the outside looks backwards and the entrance is really a small area.
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 16, 2024
Thanks so much Marilyn. We are glad you had a great stay and we will hope to see you here again. :)

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 11, 2024
Awesome! Thank you so much Troy! Come back anytime at all :)

10/10 Excellent

Kelli, Osceola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds! Clean, quiet. Offered a great night of sleep and a wonderful breakfast to start the day
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 11, 2024
Wow, Kelly, Awesome! Thank you so much for being our guest. Come back any time at all, you are always welcome :)

10/10 Excellent

Dan

Clean, quiet, comfortable.
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 6, 2024
Excellent! Thank you so much Dan! Come back anytime:)

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly staff, decent choices for breakfast.
Stayed 2 nights in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 3, 2024
Thank you Sharon! Come back anytime :)

10/10 Excellent

PAVAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property convenient for builtmore visit or shopping at outlet center or just stopping by
Stayed 2 nights in Feb 2024
Response from The Awesome Staff at Country Inn Ashveille :) on Feb 28, 2024
Thank you very much Pavan. Come back any time at all :)

8/10 Good

DANIELDAVID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Limited parking with small parking spots.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Ashveille :) on Feb 28, 2024
Thank you DanielDavid. We'll hope to see you here again :)

10/10 Excellent

Catherine darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors next room were loud.
Stayed 2 nights in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 23, 2024
Catherine Darlene, you're awesome. And, thank you for sharing that you had an excellent stay, even if some of your neighbors weren't as awesome as we'd like. We will hope to see you here again. Come back anytime :)

4/10 Poor

Byron

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from The Usually Awesome Staff at Country Inn Asheville on Feb 17, 2024
Byron, we’re sorry to learn you were unhappy with your stay? We work to create memorably excellent stays for our guests and we are sorry that we did not manage to do that for you.

8/10 Good

Mary Jennifer, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on/off interstate, close to dining and shopping.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 16, 2024
Thank you Mary Jennifer. We're happy you enjoyed your stay and the hotel's excellent location.

10/10 Excellent

Wayne, Brampton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 14, 2024
Thank you Wayne! Come back any time :)

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the third time that I stay in this hotel when I visit Asheville.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 14, 2024
We're so happy that you have enjoyed it here every time, Luz. You are always welcome, come back any time at all :)

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel three months ago and really like it.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 9, 2024
Thanks very much Joseph! Come back any time :)

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommadating and so very friendly.
Stayed 2 nights in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 2, 2024
Thank you Linda! Come back anytime at all, you are always welcome :)

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i have stayed at this hotel several times when visiting the Asheville area. Very clean, comfortable rooms and delicious hot breakfast. We enjoy staying here at least a couple times a year.
Stayed 1 night in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Jan 31, 2024
Thanks for being our repeat guest Brenda! Come back anytime at all, you are always welcome :)

10/10 Excellent

Linda, Chuckey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Everyone at front desk are amazing.
Stayed 1 night in Jan 2024
Response from Claudia on Jan 29, 2024
Good day, we are happy that you enjoyed your stay with us. We hope to see you soon all the best now.

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick checking process, Room is clean and ready to kick back and relax after a long day of driving.
Stayed 1 night in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Jan 27, 2024
Thank you Douglas. So good to see that you had an excellent stay here. Come back anytime :)

10/10 Excellent

Melissa, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Jan 27, 2024
Thank you so much Melissa. Come back anytime at all :)

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was closely convenient to shopping, restaurants, and even a grocery store.
Stayed 1 night in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Jan 11, 2024
Thanks very much Thomas! Come back any time at all :)

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling through and was very happy with our choice! Very nice room and good hot breakfast at a reasonable rate. Shopping across the street any several dining options minutes away.
Stayed 1 night in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Jan 11, 2024
Thank you so much Kim! Awesome! Come back any time at all, you are always welcome :)

10/10 Excellent

Mary

Stayed 2 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Jan 11, 2024
Thank you Mary! Come back anytime :)

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from The Awesome Staff at Country Inn Asheville :) on Jan 11, 2024
Thank you Leslie! Come back any time at all :)

10/10 Excellent

Betti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. There are a variety of stores and restaurants within walking distance.
Stayed 2 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Jan 7, 2024
Thank you Betti! Come back anytime at all :)

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be my second time staying here , nice clean , quiet the only problem I had was you leave at 1100oclock and 40 minutes before they already log me out , i still had some things in the room my key card didn't work . I went to the front desk to ask i still have 40 minutes before i turn in keys and the lady stated they do that , i said well thats not right . Anyway that why i didnt give it a 5 star .
Stayed 5 nights in Dec 2023
Response from C.F on Jan 7, 2024
Good day, we are so happy that you enjoyed your stay. However,we apolygised for not meeting your expectations and promised that your next visit will be a better one. Thanks for choosing us have an amazing day.

10/10 Excellent

William, Myrtle Beach

Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Jan 7, 2024
Awesome! Thank you William! Come back anytime :)

10/10 Excellent

Rick

Stayed 3 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Jan 19, 2024
Thanks very much, Rick. Be sure and come back, you’re always welcome :)

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 30, 2023
Awesome Amy! Come back any time at all :)

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to visit the Biltmore and it was very clean and quiet. Definitely would recommend and stay again
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 25, 2023
Thank you for being our guest Rachel! Come back anytime at all :)

6/10 Okay

William

Disliked: Cleanliness, staff & service
Biltmore trip
Employees working front desk early morning, 5:35a rude. No coffee available throughout the day. First floor smelled like marijuana. People hanging outside near Brevard st all the time.
Stayed 1 night in Dec 2023
Response from Bobby, Hotel General Manager on Dec 24, 2023
Thank you, William, for your feedback. We’re sorry you were unhappy with anything about your stay. Travel safe.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 25, 2023
Thanks so much, David! Come back any time :)

10/10 Excellent

elizabeth

Stayed 2 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Jan 12, 2024
Awesome! Thanks so much for being our guest Elizabeth! Come back anytime :)

6/10 Okay

Donald

Liked: Property conditions & facilities
Disliked: Room comfort
Average Property
Enjoyed our brief stay. Not the best location and the parking lot was a little difficult to negotiate. Sparse on any amenities. Breakfast above average but nothing special.
Stayed 1 night in Dec 2023
Response from Bobby, Hotel General Manager on Dec 23, 2023
Thank you, Donald. We are sorry to learn you had anything other than the memorably excellent stay we work to create for our guests, but appreciate the constructive feedback. Travel safe.

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. We will return. Close to River Arts District (10 min) and right on our path.
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 23, 2023
Dawn! Excellent! Thank you so much. Always welcome, come back anytime at all :)

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very neat and clean.. very good breakfast..
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 22, 2023
Thank you very much, Howard. Come back any time at all :)

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 22, 2023
Thanks Chris! Come back anytime :)

10/10 Excellent

STEVE, KISSIMMEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 17, 2023
Awesome! Thanks Steve! Come back anytime :)

10/10 Excellent

Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and grocery. Adjacent to interstate
Response from The Awesome Staff at Country Inn Asheville :) on Feb 9, 2024
Thank you Cary! Come back anytime :)

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel beds were comfy and clean. Good location to most things of interest and the breakfast was good
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 14, 2023
Thanks very much Roxanne. Come back any time :)

10/10 Excellent

alfonso

Response from The Awesome Staff at Country Inn Asheville :) on Feb 9, 2024
Thanks so much Alfonso! :)

8/10 Good

Jerri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice facility. Great location. We would stay again.
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 12, 2023
Thank you Jerri. Come back any time :)

10/10 Excellent

Lorenza

Stayed 2 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 12, 2023
Awesome Lorenza! We’re thrilled that you had an excellent stay and we’ll hope to see you here again soon. Come back anytime :)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 10, 2023
Awesome! Thank you Michael! Come back anytime :)

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very well maintained. Room smelled great and was very clean. Staff was friendly and breakfast was really good! 4.5 stars
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 10, 2023
Thank you Paula. Come back any time :)

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was excellent from the time we checked in to the time we checked out, never had any issues. The place was very clean. I definitely recommend.
Stayed 3 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 10, 2023
Thank you so much Kyle! Come back anytime at all, you are always welcome :)

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely wonderful hotel in every way. Very friendly staff and the cleanest rooms I think I've ever seen in a hotel. And the breakfast was great--lots of variety and the coffee was very good. Overall, it was a great experience.
Stayed 1 night in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 9, 2023
Thank you so so much Celia :) Come back any time at all, you are always most welcome :)

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the outlets and to the Biltmore mansion.
Stayed 2 nights in Dec 2023
Response from The Awesome Staff at Country Inn Asheville :) on Dec 5, 2023
Thank you Stephanie! Come back any time :)