Ratings based on 1,379 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from thornton, colorado

Posted Oct 21, 2014
Had a great stay, for a large chain hotel it had a very quaint feel that fit well with the area.
Comment from Hotel Management
Oct 23, 2014 by Colan, Hotel Management
Thank you for choosing to stay at our hotel. We are glad you got the homey quaint feeling that we like our guest to get when they stay here. We try to make our guest feel welcome and comfortable. Please let your family and friends know about us and please come back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, parking lot cramped.

Posted Oct 19, 2014
Pros: Staff is friendly, rooms were clean.
Cons: Rooms can be cramped if two people are traveling with a fair amount of baggage.
Location: There are no restaurants or stores withing walking distance. Outlets are advertised as coming across the street in the Spring of 2015.
Had a nice stay. We were a little disappointed that stores and restaurants were not closer.
Comment from Hotel Management
Oct 20, 2014 by Colan, Hotel Management
Thank you for staying at our hotel. We're glad you enjoyed your stay. It is true, if you are talking about chain restaurants, we do not have them near us, but we do have quite a few local restaurants within a half mile of us. I'm sure if you had tried them you would have enjoyed them just as much. As for shopping, the mall that was across the street from us, is being torn down and the only outlet mall in Asheville, will be opening next spring. We hope to see you then.
5 out of 5
Recommended
for Everyone
by A verified traveler from rocky Mount, NC

Nice rooms. Staff was very friendly and helpful.

Posted Oct 17, 2014
Pros: Large rooms, tv in 2 rooms. Quiet and a good breakfast available.
Cons: Nothing really. The noise first thing in AM was the biggest concern. I was on vacation and did not need to get up. The large trucks were loud.
Location: Very near restaurants. Close to Biltmore House and mountain sites like Chimney Rock. Ingles grocery next to hotel and right off Hwy 40 and 26.
The hotel was 50 yards from main road. Noisy in the mornings. The only negative. Staff was helpful and friendly. Close to restaurants and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Posted Oct 17, 2014
Hotel was very nice. Good location with great restaurants. Clean room and nicely decorated
Comment from Hotel Management
Oct 20, 2014 by Colan, Hotel Management
Terrie, Thank you for choosing to stay at our hotel. We were glad to have you, and to know that you found the room clean and comfortable. I'm happy to hear you enjoyed the area restaurants. Please tell your friends about us and we hope you will come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from ga

great place to stay. Close to things we liked

Posted Oct 14, 2014
Pros: location very nice hotel
Cons: more parking
Location: farmers market family shopp[ng restaurants
nice employees great breakfast not enough parking
Comment from Hotel Management
Oct 14, 2014 by Colan, Hotel Management
Bill, Thank you for staying at our hotel. We were happy to have you, and we are very glad you enjoyed the breakfast. I know our parking is tight and for that I am sorry. We do have overflow parking right next door at the grocery store. I know that is not ideal but they have no problem with our guest parking there. Once again I want to thank you for choosing to stay with us. Please come again.
5 out of 5
Recommended
for Everyone
by A verified traveler

STAFF

Posted Oct 12, 2014
Pros: Ease of location from Interstate and the helpfulness of the staff, as well as cleanliness and positive atmosphere.
Cons: Nothing.
Location: Asheville area and way too many to answer.
Staff was courteous and answered all questions we had regarding the area and things to do and places to eat. Overall experience was positive and therefore, we will use Country Inn & Suites again.
Comment from Hotel Management
Oct 14, 2014 by Colan, Hotel Management
Thank you for staying with us. We are always happy to hear when a guest has a positive experience with their stay. Our staff tries very hard to give our guest that welcome feeling. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City MO

Nice relaxing getaway area in Asheville!

Posted Oct 9, 2014
Visiting the Biltmore, we were looking for a reasonably priced centrally located hotel. We were so pleased by the courteous staff, spotless rooms, comfortable beds, and to die for daily free breakfast buffet. I would definitely return one day and suggest to friends and family!
Comment from Hotel Management
Oct 14, 2014 by Colan, Hotel Management
Thank you very much for choosing to stay with us and for taking the time to write such a nice review. We are pleased to hear that we did just what we try so hard to do, and that is to make your stay a pleasant one. We hope you will come back again, and thank you in advance for tell all your friends and family about us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Excellent accommodations

Posted Oct 7, 2014
This hotel was very nice. Everything was clean, quiet, organized. The breakfast was on china and glass with real silverware. The extra blanket and pillow were in a plastic case. Stayed in more expensive places but this was nicer
Comment from Hotel Management
Oct 15, 2014 by Colan, Hotel Management
Carol, Thank you very much for staying with us. We here at Country Inn and Suites try very hard to make our guest feel welcome. We're glad to hear we did just that for you. Please tell all your friends that may be heading toward Asheville to come and stay with us and please come back and see us again.
3 out of 5
by A verified traveler from indiana

disappointed

Posted Oct 6, 2014
Pros: Close to most things.
Cons: Cleanliness and filling all staff in on Expedia already having paid.
Location: Biltmore estate is less than 15 minutes away, as is a cool downtown
While this hotel was close to almost everything we did. They charged us again after Expedia already did. The room when we were tired seemed good. Huge tv, stone vanity, comfy bed. And we were even looking past the fact we paid for a king bed and received two full sized beds. The next day in the light we saw the tub wasn't very clean, there was hair in the bathroom floor that wasn't ours, it appeared the counter tops had not been cleaned. The next day same thing. The third day of our stay it did seem cleaner, but by this point we were walking around with shoes on all the time. I guess we got our monies worth. It wasn't a five star resort, but it was comfortable.
Comment from Hotel Management
Oct 11, 2014 by Colan, Hotel Management
I first want to thank you for choosing to stay with us. I am very sorry that you were unhappy with the housekeeping. We are trying very hard to let the housekeepers know when the guest complain, and to get the issue taken care of as soon as possible. As for us charging you as well as Expedia, since I do not know the specifics, I am unable to know how that could have been avoided. I do want to apologize if any of the payment issues were our fault.
5 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo

Nice hotel good price

Posted Oct 6, 2014
Very nice and clean. Drain in shower a little slow but everything else was very good. Staff very courteous and helpful.
Comment from Hotel Management
Oct 7, 2014 by Colan, Hotel Management
Thank you for choosing to stay with us. We are happy to know that you were comfortable. Our staff tries very hard to make our guest feel at home, we're glad you noticed. Thank you for bringing the slow draining tub to our attention, as that is the only way we know what needs to be address by our fantastic maintenance man, Craig. He is one of the best. Please come back and see us again.