Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2014
Cons: Hotel offered regular coffee in the morning in the lobby. Decaf should also be available.
I was looking for a room downtown, meaning I could park my car and forget about it. Although this hotel was listed as a downtown hotel, it was actually a couple miles away and required driving to get downtown. The hotel offered a shuttle for a fee. That was my only disappointment.
4 out of 5
Recommended
for Everyone
by Mario from Raleigh NC

Long Weekend in Asheville NC

Posted Apr 22, 2014
Pros: quiet location and on site facilities
Cons: Room 381 id definitely not the best room on the property
Location: All of Asheville
The hotel offers a quiet setting a mile or 2 outside of Asheville's city center. The hotel offers a 5$ shuttle service but the drive to downtown is very quick - usually takes longer to find parking on a busy day. We had room 381 which I would not recommend as we had to keep the fan going to assure we drowned out mechanical noise from adjacent elevator/ ice machine/ who knows what else. Also the view is pretty poor from that room. But all in all it is clean, affordable and acceptable if it is what you are looking for.
5 out of 5
Recommended
for Everyone
by A verified traveler

50th anniversary

Posted Mar 31, 2014
Pros: Location and neatness
Cons: Bathroom is to small
Location: Most anything you want to do.
Treated very good.It was our 50th wedding anniversary and they upgraded us to a king bed and a free breakfast.
Comment from
Jan 3, 2014
Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
2 out of 5
by A verified traveler

In need of renovation

Posted Mar 23, 2014
Nice location, great resort facilities. In the middle of a much needed renovation.
Comment from
Jan 3, 2014
Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us another opportunity to provide you with a great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty nice.

Posted Mar 9, 2014
While the hotel is not the newest, the staff was very nice, and it was a great plus that there was a full-sized pool available to guests. I ended up enjoying my stay, and would definitely return to this hotel. The staff was accommodating and the hotel was not too far from downtown Asheville.
Comment from
Jan 14, 2014
Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
5 out of 5
Recommended
for Families
by MJ from Seattle

Lovely complex with loads of amenities

Posted Mar 6, 2014
Cons: The restaurant and food service hours could be extended. No where to eat after 9pm.
Stayed two nights. Didn't get to check out the restaurants. Really great location if you are planning to visit the Zip line and/or Treetops Adventure Park.
Comment from
Jan 8, 2014
Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff - tranquil setting

Posted Mar 4, 2014
Staff was so welcoming and went above and beyond. Hotel is not brand new but very well maintained. Excellent value.
Comment from
Jan 8, 2014
Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel - Kind of Old Fashioned

Posted Feb 24, 2014
Hotel staff is friendly. The Hotel environment is a bit cold.
Comment from
Jan 27, 2014
Thank you for your feedback and taking the time to post your comments. I sincerely regret that we have missed the opportunity to meet and exceed your expectations, but I can assure you that we will address every point you have mentioned with our staff using your feedback as a learning opportunity. I sincerely hope that you will give us another opportunity to provide you with a great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
5 out of 5
Recommended
for Everyone
by Jennifer from North Carolina

In town for a concert

Posted Feb 24, 2014
Pros: Great Location, shuttle service to and from downtown Asheville, gym, and pool and restaurant/bar. Morning breakfast bar was outstanding.
Cons: Only thing I will say is that the sheers on the window on our room need replaced. There were stains on them and pilling that made them look dirty.
Location: Close to downtown, Asheville racquet club is right by the hotel and the hotel has outdoor pools and tennis courts.
Came to Asheville for a concert and stayed at the hotel, the grounds, entrance and rooms were very nice. Hotel staff knowledgeable and courteous. Bill at the Front Desk was awesome, very nice and great sense of humor. Cass and Melissa at Mulligans are assets to this hotel, their knowledge ,. graciousness and demeanor were outstanding. Ron who drove the shuttle bus to and from downtown was a gem.
Comment from
Jan 27, 2014
Thank you for your feedback and taking the time to post your comments. I am so glad we had the opportunity to meet and exceed your expectations. I sincerely hope that you will plan your next trip with us so we can provide you with another great stay in the future. Once again, thank you for staying at the Crowne Plaza Tennis & Golf Resort and we appreciate your feedback. Shannon Mason Assistant General Manager Crowne Plaza Tennis & Golf Resort – 1 Resort Drive, Asheville, NC 28806
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Feb 12, 2014
it was a good hotel, the bathroom was a little small but over all nice, i like the room spray the provide. i found the staff to be good but distant