Ratings based on 371 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Los Angeles
Nice hotel close to the Biltmore House and groundsPosted Aug 24, 2014
Pros: It was convenient to get to off the freeway and clean.
Cons: Small breakfast area could be bigger, seems like it is an afterthought.
Location: Close to freeway and the Biltmore house and estate.
The hotel was fairly decent and clean rooms, parking is small and not a lot of room. The hotel looked to be on the older side but was nice. Close to freeway and the Biltmore house and estate.
by A verified traveler from florida
Posted Aug 18, 2014
Understaffed, out of the way, weird entrance, rough around the edges, old tv didn't work properly
for Familiesby A verified traveler from Asheville
Awesome StaffPosted Jul 29, 2014
Pros: Smoke and pet free.
Location: Asheville NC...Biltmore Estates and lots of shopping.
I had to find a non-smoking and pet free hotel after my girlfriend had a bad allergic reaction to pets at a local extended stay. The Guesthouse was booked through expedia with no refund. We soon realized that staying at a hotel with no kitchen was not within our budget. The staff at Guesthouse worked with expedia to ensure we received a refund for the days we not going to use after finding another extended stay type place that was pet free. The rooms at the Guesthouse were extremely clean and we really enjoyed the two nights that we stayed there. Thank you very much Guesthouse Staff.
by A verified traveler from greensboro, nc
Poor entry/exit at streetPosted Jul 18, 2014
Cons: Better access to and from very busy street
Title says it all. Took a long time to get onto the street or, when returning to hotel, took s long time to get into the driveway.
for Everyoneby A verified traveler from Butler, PA
Nice hotel close to the BiltmorePosted Jul 18, 2014
Pros: Close to the Biltmore. Very nice breakfast buffet.
Location: Very close to the Biltmore and the Village.
Nice room and good staff. Very close to the Biltmore and the Village. Room was very clean.
for Everyoneby A verified traveler from Louisiana
Good for a night or twoPosted Jul 1, 2014
The room was clean. Staff was OK but not really overly friendly. Be warned there is a $50 "incident fee" required when you check in. OK for a night or two. I would stay again.
for Familiesby A verified traveler
Good place to stay in AshvillePosted Jun 27, 2014
Pros: good location with family restaurants within short walking distance. very comfortable beds.
Cons: better tasting breakfast
Nice room with excellent free internet. good quality tv Hotel staff were very friendly and helpful. We really liked the room, even thought it was a bit full with furniture.
for Overnight Stay Before Destinationby A verified traveler
Posted Jun 25, 2014 on Hotels.com
Recommendedby aseville stay from asheville nc
location was greatPosted Jun 20, 2014 on Hotels.com
only major drawback was we were on the 3rd floor and had to carry our luggage up stairs...no elevator....wont stay again because of that.....too old to carry heavy luggage...
Recommendedby A verified traveler
Posted Jun 19, 2014 on Hotels.com